sometimes there is no available locksmith services how ever that time keyme lock smith will be available. that's great but it is way more expensive than local services commonly we find. Anyway you guy... ãã£ãšèŠã
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Misleading marketing. At time of purchase, the koisk indicated 50% discount for 30 key mail in large order. They ended up charging me 5.495 per key. Homedepot or ace can make the keys under $4 a p... ãã£ãšèŠã
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6/24/2026 update: The customer service was available to initiate the refund. I appreciate the ease of the whole process for that part. Given the whole purpose is to have a workable key, I can only r... ãã£ãšèŠã
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Got in my car just fine without damaging my car, very pleased with the service. Was not pleased with the wait time as I chose this company because my initial call to them told me 30 min and they didnâ... ãã£ãšèŠã
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KeyMe Locksmiths is the nation's most trusted 24 hour locksmith providing guaranteed quality service. We specialize in residential and commercial lockouts, home security systems, lock repair and installation, car key replacement and emergency lockouts. We also copy home, office and car keys, as well as key fobs and access cards quickly and accurately. If you need to install a smart lock, door lock, deadbolt, key fob, file cabinet lock or a master key system, give us a call. If you are locked out or want to schedule an appointment with a licensed locksmith near you, please call us for an upfront flat rate.
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- (866) 635-1048
- www.key.me
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Awful response time
I was told that it would be 30 minutes or less for someone to show up to my vehicle to unlock my door. After approximately 2 hours of waiting, I called someone else to come open my door and they arrived within 15 minutes and got the job done.
2026幎7æ6æ¥
KeyMe Locksmiths ããã®åç
Shad,
We sincerely apologize for the extended wait time you experienced. We understand how frustrating it is when expectations for service are not met, especially in an urgent situation. We are reviewing our dispatch procedures to prevent similar delays in the future and ensure our response times are accurate. We appreciate you bringing this to our attention.
If further assistance is needed, please contact us at support@key.me. We are happy to help!
KeyMe Locksmiths
I didn't even use this service.IâŠ
I didn't even use this service.I cancelled it 45min later!!!
2026幎7æ6æ¥
KeyMe Locksmiths ããã®åç
Regi,
We appreciate you taking the time to share your experience with us. We understand your frustration regarding the cancellation shortly after signing up.
If further assistance is needed, please contact us at support@key.me. We are happy to help!
KeyMe Locksmiths
KeyMe Locksmiths ããã®åç
Thank you for the great review. We appreciate you taking the time to provide it.
KeyMe Locksmiths ããã®åç
Thank you for the great review. We appreciate you taking the time to provide it.
The technician did not show up on theâŠ
The technician did not show up on the day he was supposed to. We rescheduled and he showed up 12 hours early. Then the price jumped from $125 to $400. Then an hour later told us they couldnât make the key, but we had to pay him $100? Iâm not sure how this company stays in business.
2026幎7æ10æ¥
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KeyMe Locksmiths ããã®åç
Susan Small,
We are very concerned to learn about the issues you encountered with your recent service. The experience you described, including the scheduling discrepancies, the unexpected price increase, and the inability to complete the key while still incurring a charge, is certainly not the standard we aim to provide.
If further assistance is needed, please contact us at support@key.me. We are happy to help!
KeyMe Locksmiths
Misleading marketing
Misleading marketing. At time of purchase, the koisk indicated 50% discount for 30 key mail in large order. They ended up charging me 5.495 per key.
Homedepot or ace can make the keys under $4 a piece and provide immediate key delivery. Keyme is charging $6 per key (after tax) despite such a large order and delivering many days out. misleading marketing and rip off your customers.
2026幎7æ8æ¥
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KeyMe Locksmiths ããã®åç
Piyush Agrawal,
We appreciate you sharing your experience and feedback regarding the pricing and delivery for your recent key order. We understand your frustration with the discrepancy between the advertised discount and the final charge, especially when comparing our services to other retailers. We are reviewing our kiosk messaging to ensure clarity and accuracy for all promotions. Your insights are valuable as we continuously work to improve our services.
If further assistance is needed, please contact us at support@key.me. We are happy to help!
KeyMe Locksmiths
I thought I was contacting a local shopâŠ
I thought I was contacting a local shop 30 minutes away, not 2 hours away, whose driver apparently made other stops along the way.
2026幎7æ8æ¥
KeyMe Locksmiths ããã®åç
david herald,
We genuinely regret any confusion regarding our location and the delivery route.
If further assistance is needed, please contact us at support@key.me. We are happy to help!
KeyMe Locksmiths
KeyMe Locksmiths ããã®åç
Thank you for your review. We appreciate the feedback! If you have any questions or concerns, please do not hesitate to reach out to us by emailing support@key.me
I asked my coworker how the locksmithâŠ
I asked my coworker how the locksmith guys were, her response
"Yes they got there pretty fast and worked fast!"
:) So a thumbs up for sure
2026幎7æ6æ¥
KeyMe Locksmiths ããã®åç
Thank you for your review. We appreciate the feedback! If you have any questions or concerns, please do not hesitate to reach out to us by emailing support@key.me
Shawn was earlier than expected and wasâŠ
Shawn was earlier than expected and was quick with the job.
2026幎7æ6æ¥
KeyMe Locksmiths ããã®åç
Thank you for your review. We appreciate the feedback! If you have any questions or concerns, please do not hesitate to reach out to us by emailing support@key.me
Provided fast service on a holidayâŠ
Provided fast service on a holiday weekend. The tech was nice and knowledgeable and unlocked the truck quick and safe!!!
2026幎7æ4æ¥
KeyMe Locksmiths ããã®åç
charles harper,
We're so happy to hear our team provided fast, knowledgeable, and safe service, especially on a holiday weekend! Thank you for sharing your positive experience.
If further assistance is needed, please contact us at support@key.me. We are happy to help!
KeyMe Locksmiths
KeyMe Locksmiths ããã®åç
Toni White,
We're happy to hear that our customer service was great and timely for you. We appreciate your positive feedback!
If further assistance is needed, please contact us at support@key.me. We are happy to help!
KeyMe Locksmiths
They were professional, they came fast and did a good job!!
5Stars, for a great customer communication and customer service
2026幎7æ2æ¥
KeyMe Locksmiths ããã®åç
patrick muvunyi,
We're so happy to hear you had a great experience with our communication and customer service! Thank you for your kind words.
If further assistance is needed, please contact us at support@key.me. We are happy to help!
KeyMe Locksmiths
Got in my car just fine withoutâŠ
Got in my car just fine without damaging my car, very pleased with the service. Was not pleased with the wait time as I chose this company because my initial call to them told me 30 min and they didnât end up showing up for 3 hours. Price seemed high at $150 for a 3 hour wait.
2026幎7æ4æ¥
KeyMe Locksmiths ããã®åç
Toyota Runner,
We appreciate you sharing your feedback. We are glad we could help you get into your car without damage. We sincerely regret the extended wait time you experienced, as that is not the prompt service we aim to provide, and we understand your frustration with the delay and the pricing. We are reviewing our dispatch procedures to prevent such occurrences in the future.
If further assistance is needed, please contact us at support@key.me. We are happy to help!
KeyMe Locksmiths
The guy showed up quickly did a greatâŠ
The guy showed up quickly did a great job was polite and knew what he was doing. Thank you
2026幎7æ3æ¥
KeyMe Locksmiths ããã®åç
john michael,
We're so glad to hear our team member provided such prompt and excellent service. We truly appreciate your kind words and positive feedback!
If further assistance is needed, please contact us at support@key.me. We are happy to help!
KeyMe Locksmiths
Quick and back in my ride in no time
The gentlemen that helped was super nice and got to the job site and had me back in business in no time.
2026幎6æ29æ¥
KeyMe Locksmiths ããã®åç
Kassandra Hunt,
We're so glad to hear our team provided such excellent service and got you back up and running quickly. We appreciate your kind words!
If further assistance is needed, please contact us at support@key.me. We are happy to help!
KeyMe Locksmiths
KeyMe Locksmiths ããã®åç
Billy Sumrall,
We are truly grateful for your kind words. We are happy to hear that our service was prompt, courteous, and professional.
If further assistance is needed, please contact us at support@key.me. We are happy to help!
KeyMe Locksmiths
Locked keys in car
Locked keys in car. Called to cancel lock smith and I was charged any even though no services where done and they wouldnât refund my money. A message stating I would only be charged if the service was finished
2026幎7æ1æ¥
KeyMe Locksmiths ããã®åç
jeremy cole,
We appreciate you sharing your experience regarding the charge for a service that was canceled. We understand your frustration when a charge is applied despite no service being rendered..
Please contact us at support@key.me. We are happy to help!
KeyMe Locksmiths
Called for a car lockout, got charged out the rear
Called for a car lockout in a panic. Clicked the first result that came up - first mistake. Was not given a price upfront, which is required by my state for emergency services (which I was not aware of at the time), only told that someone was on their way to my location. Second mistake. 2 kids fresh out of high school showed up and, admittedly, popped my car with no problem or damage.
Without having been given a quote or even a suggestion of a price, I was then charged $278 for a simple car unlock. $99 for "service call", and then $179 for "car lockout". (The average in my area is $70-90.) However, they were two guys standing in my driveway and I was one young woman on the verge of a meltdown, so I felt pressured to pay. The charge is simply "LOCKSMITH SERVICES", no company name or even a person's name.
I called and filed a complaint so I can get a refund for predatory practices and exploitation under distress, and was met with some dyslexic woman who refused to spell my email address correctly. I am not optimistic about receiving a reply or a call back, so I will be filing a chargeback with my bank.
2026幎7æ1æ¥
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KeyMe Locksmiths ããã®åç
Unsatisfied Customer,
We appreciate you taking the time to share your experience with us. We sincerely regret that your recent service call did not meet your expectations, and we understand your frustration regarding the pricing and the subsequent interaction when you attempted to resolve the issue. We are We are committed to providing transparent pricing and professional service to all our customers, especially during stressful situations.
Please contact us at support@key.me. We are happy to help!
KeyMe Locksmiths
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