Staff were happy for me to try some walking socks to go with boots I had bought online - and went the extra mile re recommending trail boots as well. It’s a shame this branch is closing down as the s... もっと見る
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レビュアーのコメントを見てみましょう
Nice little shop, helpful staff and good deals! Purchased some boots this morning for my daughter and Steph helped us choose with good advice and found the sort of waterproof coat we were looking for... もっと見る
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10/10 customer service! After some back and forth of buying and returning my boots in different sizes to try out at home, I eventually settled on the pair I wanted with zero hassle. Today at the C... もっと見る
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Great personal service from Tommy who helped me find just ths right walking boots. I did try on quite a few pairs and he was very patient and friendly. Understood what l needed them for - wet weather... もっと見る
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企業情報
Millets - Chesham について
当該企業による記述
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
連絡先
35 High Street, HP5 1BW, Chesham, 英国
- 01494 416920
4.9
優良
438件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Best find yet!
Both Tommy and Steph were very helpful and nice. We came in 15 minutes before close and didn’t feel pressured to leave quickly at all. They had great recommendations as well as helped us decide what would work best for us. The store itself had a wonderful selection and variety of items. If I was going backpacking or camping or doing any sort of outside activity, I would immediately come here for all of my needs.
2024年2月21日
自発的なレビュー
Millets - Chesham からの回答
Thanks for the 5 star review.
We hope your next experience with us is as good as this one.
Thanks again
Millets Customer Care Team
Millets - Chesham からの回答
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Millets Customer Care Team
We popped in to buy a pair of trainers…
We popped in to buy a pair of trainers in the sale & were very surprised at the range (extensive) & the price (very low). Tommy was really helpful & efficient. You can buy with total confidence at this store!
2024年2月3日
自発的なレビュー
Millets - Chesham からの回答
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Millets Customer Care Team
Really helpful staff and knowledgeable.
2024年1月15日
Millets - Chesham からの回答
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Helpful staff
Dan was very patient and helpful whilst my daughter tried on several pairs of walking boots.
2024年1月28日
自発的なレビュー
Millets - Chesham からの回答
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Millets Customer Care Team
Steph and her colleague were so helpful…
Steph and her colleague were so helpful with giving advice about items and also in processing a refund. We felt sorry they were having to work in such cold conditions with the doors wide open on a freezing cold day. This in no way affected their helpfulness, positive attitude and politeness. Thank you to both of you
2024年1月18日
自発的なレビュー
Millets - Chesham からの回答
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Millets Customer Care Team
Excellent service as always from Steph…
Excellent service as always from Steph at Millets Chesham. Help with finding some great items for my husband to use on the boat and for myself for Scouts.
2024年1月19日
自発的なレビュー
Millets - Chesham からの回答
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Millets Customer Care Team
Really helpful service
Assistant was able to understand my requirements and show me the products I need and also told me the offers available
2024年1月17日
自発的なレビュー
Millets - Chesham からの回答
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Millets Customer Care Team
Millets - Chesham からの回答
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Search for walking shoes
I visited the store in search of walking shoes, and because I am not a big walker, I didn’t know anything about sizing, brands, fit, etc. Dan was super patient and knowledgeable, and he helped me find the perfect pair!
Thank you!
2023年12月4日
自発的なレビュー
Millets - Chesham からの回答
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Millets Customer Care Team
Products in stock and great service…
Products in stock and the service received .
Served by Tommy who was very helpful and showed me a few products i was interested in.
Helped with my purchases.
He also made me aware he could order a product i wanted that wasnt available in my size in store .
Thank you.
2023年11月28日
自発的なレビュー
Millets - Chesham からの回答
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Millets Customer Care Team
Excellent
Excellent, informed, non-pushy service from Tommy in Chesham. Great purchase of new walking boots on Black Friday - thanks.
2023年11月24日
自発的なレビュー
Millets - Chesham からの回答
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Millets Customer Care Team
Helpful staff
2023年11月24日
自発的なレビュー
Buying walking boots. …
Very helpful and brilliant service from Tommy. He explained about the different boots etc.
It was also black Friday so great discount
A superb experience. Thankyou
2023年11月23日
自発的なレビュー
Millets - Chesham からの回答
Thanks for giving us a 5 star review.
It's a real team effort to make sure everyone gets the right level of service and we hope that we can maintain that level of expectation.
Kind Regards
Millets Customer Care Team
Very pleased
Bought a coat for my son but there was a small stain on it. I took it back but there wasn't another one of the same size so Jackie offered me another brand and matched the price of the original. Great service. Thank you.
2023年11月21日
自発的なレビュー
Millets - Chesham からの回答
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Millets Customer Care Team
Excellent service from Tommy
Excellent service from Tommy in the Chesham shop today. Very knowledgeable on the walking boots, and infinitely patient as both me and my husband tried on various pairs. Thank you Tommy, we are both very happy with our boots 😊
2023年11月14日
自発的なレビュー
Millets - Chesham からの回答
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Millets Customer Care Team
The best experience
The best experience I have had for a long time buying in a shop
First class.
2023年11月12日
Millets - Chesham からの回答
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Millets Customer Care Team
Great service!
A lovely welcome, great service & good knowledge. Tommy even entertained my dog while I tried on my boots!
2023年11月9日
自発的なレビュー
Millets - Chesham からの回答
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Millets Customer Care Team
I was served by Tommy
I was served by Tommy. He is the nicest and best informed guy I have been served by in a shop for years Exceptional and I hope Millets are aware of this. Thanks
2023年11月6日
自発的なレビュー
Millets - Chesham からの回答
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Millets Customer Care Team
What excellent service from Jonty and…
What excellent service from Jonty and Tommy in the Chesham branch yesterday. Helped my son and I select a jacket and were friendly and engaging in the process. Many thanks!
2023年11月4日
自発的なレビュー
Millets - Chesham からの回答
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Millets Customer Care Team
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