Mille was attentive and caring. She went over and above to help find a larger boot than displayed and even checked the website and other local stores. The gentleman that worked with her processed our... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Staff did brilliantly and served with smiles on their faces and professionalism even though their jobs are coming to an end with another high street store closing. Limited stock now but I still foun... もっと見る
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All staff members were extremely helpful. I managed to find some items I needed at competative prices in your sale. So sad you will be closing down, it seems a very poor state of retail sales at the m... もっと見る
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Incomplete item received. Whilst good product customer service to remedy diabolical! Online contact form not responded to after 48 hours despite saying would within 24hr! In the end after over 30min p... もっと見る
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企業情報
Millets - East Grinstead について
当該企業による記述
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
連絡先
55-57 LONDON ROAD, RH19 1AW, East Grinstead, 英国
- 01342 779818
4.9
優良
713件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I want to commend Jon for his…
I want to commend Jon for his excellent, professional, kind service. He was not only very patient and helpful but also his experience and knowledge and relaxed focus made everything easier for me to have a good outcome. I am grateful to Millets where I continue to have good experiences over the years and on this last occasion I particularly appreciate Jon.
Thank you
Paget
2024年12月5日
自発的なレビュー
Millets - East Grinstead からの回答
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Millets Customer Care Team
The Perils of Rain
Needed a small rucksack as a matter of some urgency as Storm Darragh’s torrenting rain was proving to be a pain in the derrière and the paper bag provided with my previous purchase wasn’t faring well, so I popped into here and was able to buy a great little backpack at a vastly reduced price and also subject the truly lovely staff to my grumblings about having to buy yet another bag when I had loads and loads at home, all of which they dutifully laughed along with in the bonhomie it was delivered - marvellous people, pay them more!
2024年12月7日
自発的なレビュー
Millets - East Grinstead からの回答
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Millets Customer Care Team
Buying some shoes…
On entering the shop Zoe acknowledged me and was very helpful and attentive
2024年12月7日
自発的なレビュー
Millets - East Grinstead からの回答
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Millets Customer Care Team
Great service
I needed some assistance regarding 2 products and both Alfie and Sharon were really helpful in choosing the right option.
2024年12月6日
自発的なレビュー
Millets - East Grinstead からの回答
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Millets Customer Care Team
Very helpful and polite
2024年12月4日
自発的なレビュー
Millets - East Grinstead からの回答
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Millets Customer Care Team
Excellent service and was served my a…
Excellent service and was served my a friendly mam called Alfie who assisted me with finding the correct shoe i was looking for. Would recommend!
2024年12月6日
自発的なレビュー
Millets - East Grinstead からの回答
Thank you for leaving us a 5 star review.
It's great to read that we got it on point for you.
Best wishes,
Millets Customer Care Team
Very friendly and helpful staff when…
Very friendly and helpful staff when buying a pair of walking shoes
2024年12月5日
自発的なレビュー
Millets - East Grinstead からの回答
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Millets Customer Care Team
Millie was so helpful in advising me…
Millie was so helpful in advising me what hiking boots were best for me and went twice to get different sizes to ensure I had a comfortable fit. She advised me about how to look after my old hiking boots and I bought the cleaning and waterproof fit because of Millie
Thank you Millie
2024年11月30日
自発的なレビュー
Millets - East Grinstead からの回答
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Millets Customer Care Team
Millie was very helpful indeed.
Millie was very helpful indeed.
She helped tremendously when I was picking out a winter coat for my daughter.
She was very polite and understanding.
2024年12月2日
自発的なレビュー
Millets - East Grinstead からの回答
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Millets Customer Care Team
Millie was excellent 👏 friendly
Millie was excellent 👏 friendly, professional and informative. Helped us to order online as store didn't have the item we were after. Fantastic service
2024年12月3日
自発的なレビュー
Millets - East Grinstead からの回答
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Millets Customer Care Team
Helpful Sunday staff
Went in with my partner for a coat. The two staff members working on Sunday were very helpful and let him try many coats on. He found one that staff members helped him choose and is very happy with his purchase! Very friendly and will happily come back!
2024年12月1日
自発的なレビュー
Millets - East Grinstead からの回答
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Millets Customer Care Team
Great service
Once again brilliant service! Unfortunately my size shoe wasn’t in stock, but they advised me they could order the item for me for free delivery. Shoes arrived next day!
2024年11月29日
自発的なレビュー
Millets - East Grinstead からの回答
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Millets Customer Care Team
Such good service …
Lady member of staff was really helpful. She asked me what I was looking for and also looked online for me and offered to order me a coat to be delivered to my home. She was very pleasant and easy to talk to.
2024年11月30日
自発的なレビュー
Millets - East Grinstead からの回答
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Millets Customer Care Team
Good service with no pressure
Good service with no pressure. Nice to go to a shop and not be hassled by staff. Well done Alfie
2024年12月1日
自発的なレビュー
Millets - East Grinstead からの回答
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Millets Customer Care Team
Staff were friendly and attentive
Staff were friendly and attentive. Great sale with Black Friday deals!
2024年11月30日
自発的なレビュー
Millets - East Grinstead からの回答
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Millets Customer Care Team
Very helpful
All staff in store very helpful, served by Jonny. East Grinstead, Sussex store.
2024年11月29日
自発的なレビュー
Millets - East Grinstead からの回答
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Millets Customer Care Team
Less hassle than shopping on line.
Good range of women’s walking boots.
Millie was really helpful and patient, even though the shop was busy. Managed to get what I wanted in store.
2024年11月26日
自発的なレビュー
Millets - East Grinstead からの回答
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Millets Customer Care Team
Millets - East Grinstead からの回答
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Millets Customer Care Team
Excellent place to shop
A great, well-stocked shop with friendly and knowledgeable staff.
Would definitely recommend :)
2024年11月29日
自発的なレビュー
Millets - East Grinstead からの回答
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Always like shopping here
Always like shopping here. Helpful, friendly, attentive staff without being pushy. Sharon served me today and helped me make the right decision about buying my Scarpa boots. Keep up the good work.
2024年11月29日
自発的なレビュー
Millets - East Grinstead からの回答
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Millets Customer Care Team
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