The staff at the Southend on Sea, Essex store were fantastic at helping me and my son with our purchases. they spent time going through our various options on the items we needed. Then when they d... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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Needed to return online purchase & exchange for different size. Phoned Millets Southend, they happily put the new size aside for me. All the staff were extremely friendly, helpful, efficient & had gr... もっと見る
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I ordered from online AND walked into my nearest store, both were very productive and I got most of what I needed each time. The staff are friendly and very helpful in the Southend store. Delivery too... もっと見る
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I haven’t received my purchase or a reply to an email I sent asking when I can expect it!
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企業情報
Millets - Southend について
当該企業による記述
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
連絡先
4/19 York Road, SS1 2BH, Southend, 英国
- 01702 418316
4.9
優良
497件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Old Camper’s Review
I have been shopping at Millets in Southend for over sixty years. Today I bought a flask and a lamp, then as I have done repeatedly in the past looked for a small cooking shield but told you don’t stock them. I was prepared to go somewhere else. Your very pleasant lady assistant, I am sorry I did not ask her name , then checked to see if it could be ordered online, which it could, so she made the arrangements and I can expect it to be delivered to my home within a few days. It was such a small thing made into a very enjoyable experience Thank you Millets for the years of service you have given me, hope there still a few more to come.
2024年5月29日
自発的なレビュー
Millets - Southend からの回答
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Millets Customer Care Team
Customer service was amazing
Customer service was amazing. Sarah was my assistant, and she couldn’t do more for me.
2024年5月23日
自発的なレビュー
Millets - Southend からの回答
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Millets Customer Care Team
Fantastic
I shopped in the Southend store today for a rucksack and torch for my daughter. Sarah helped me with detailed information about the rucksacks available and got some down from the top display so I could choose one. It was a really great experience having someone help me who knew so much about the products and was so patient and friendly. Thank you so much!
2024年5月22日
自発的なレビュー
Millets - Southend からの回答
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Millets Customer Care Team
Quick service and friendly staff
2024年5月19日
自発的なレビュー
Millets - Southend からの回答
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Millets Customer Care Team
Brilliant service!
Brilliant service! Lisa was awesome. Very knowledgeable. Last minute trip to Asia and she really saved the day. Thank you!
2024年5月16日
自発的なレビュー
Millets - Southend からの回答
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
They had a good selection of shoes and…
They had a good selection of shoes and sandals so was able to buy the ones that I wanted. Saved me going to any other shops!
2024年5月13日
自発的なレビュー
Millets - Southend からの回答
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Millets Customer Care Team
Amy was super knowledgeable
Amy was super knowledgeable. Will definitely shop there again!
2024年5月12日
自発的なレビュー
Millets - Southend からの回答
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Great shopping experience
We needed some walking shoes and rucksack and we were able to get discounts on both. Very relaxed experience. Ruby served us and we had help from Josh too.
2024年5月12日
自発的なレビュー
Millets - Southend からの回答
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Millets Customer Care Team
Best customer service
Best customer service. Noah very very helpful. Knowledgeable and answered all our questions very patient and helpful thank you
2024年5月6日
自発的なレビュー
Millets - Southend からの回答
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Millets Customer Care Team
Great service & rangev
I needed new walking boots . Amy was very helpful giving really useful tips on lace tying and sizes .
Also bought sleeping bags .. Canada here we come.
Thanks Millets
2024年5月4日
自発的なレビュー
Millets - Southend からの回答
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Millets Customer Care Team
Knowledgeable staff…
Amy was extremely helpful and knew the stock so I was able to make an expensive choice with confidence. Thank you.
2024年4月27日
自発的なレビュー
Millets - Southend からの回答
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Millets - Southend からの回答
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Millets Customer Care Team
Fantastic customer service from Josh…
Fantastic customer service from Josh and Lisa
2024年4月25日
自発的なレビュー
Millets - Southend からの回答
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Millets Customer Care Team
Got everything we needed.Zoe who served…
Got everything we needed.Zoe who served us was absolutely brilliant! And provided fabulous advice.
2024年4月20日
自発的なレビュー
Millets - Southend からの回答
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Millets Customer Care Team
Absolutely lovely experience
Absolutely lovely experience, both Amy and Noah were amazing and gave really good advice as to what to get and were both life savers. Made everything easy and stress free.
2024年4月20日
自発的なレビュー
Millets - Southend からの回答
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Millets Customer Care Team
Great customer service by Sarah
Great customer service by Sarah. Great store with great value items.
2024年4月17日
自発的なレビュー
Millets - Southend からの回答
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Millets Customer Care Team
Stress free and easy
Stress free and easy thanks to Josh. Got what I needed for my big hike coming up. Great shop
2024年4月16日
自発的なレビュー
Millets - Southend からの回答
Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.
Thanks again for shopping with us,
Millets Customer Care Team
Lovely people and really helpful
Lovely people and really helpful - very knowledgeable
2024年4月12日
自発的なレビュー
Millets - Southend からの回答
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Sarah was super helpful and helped me…
Sarah was super helpful and helped me find the perfect shoe. Would totally recommend
2024年4月10日
自発的なレビュー
Millets - Southend からの回答
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Millets Customer Care Team
Millets - Southend からの回答
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Millets Customer Care Team
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