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Peter Tyson レビュー 

14,052
TrustScore 5段階評価の5

4.9

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Ordered an appliance from Peter Tyson due to their competitive prices and also being a local business. Had some issues where I was let down by the courier. Emailed the service department and within a... もっと見る

5つ星のうち5の評価

I ordered and paid for, a mint used Fiio DAP, for a very good price. However, a Peter Tyson sales person 'phoned a couple of days later to tell me it was no longer available, due to an administrativ... もっと見る

企業が回答しました

5つ星のうち5の評価

Spoke to someone on chat about the options available as there was a few discounted items and they responded quickly, explained it clearly and I ordered straight away. Order was with me in a few days a... もっと見る

企業が回答しました

5つ星のうち5の評価

Very quick replies and service. A clean and easy to follow website with very helpful information about each item. Good follow up and a strong feeling that the customer is really important. There w... もっと見る

企業が回答しました

企業情報

  1. 電子機器店
  2. 電化製品店
  3. ハイファイ店
  4. ホーム シアター専門店
  5. 家庭用オーディオ機器店
  6. テレビ販売店

当該企業による記述

Peter Tyson is a market leader in audio, visual and consumer electronics, supplying a huge range of products from popular brands, selling online and via our retail stores. We are a family owned independent business. Trading since 1966, we have established a loyal community of customers, backed by a 4.9-star Trustpilot rating; a testament to our dedication to customer satisfaction and high quality service. With technical expertise, passion for our products, trade in and save program, flexible financing and free next day delivery on most products, you're in capable hands when you choose Peter Tyson.

petertyson.co.uk

当該企業による記述


連絡先

4.9

優良

TrustScore 5段階評価の5

1万件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(14,052)

過去12か月のレビュー数: 3,132

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Outstanding Customer Service from Peter Tyson

I recently purchased the WiiM Amp Ultra and KEF Q1 Meta speakers from Peter Tyson. There was a bundle deal offering a good discount — easily the best offer I had seen online or in-store for this setup. They were also offering a trade-in for the Klipsch speakers I was replacing, and the trade-in value was very good, so I decided to go for it.

What can I say other than Peter Tyson just gets customer service right!

From my initial email right through to delivery, their communication was exceptional. They kept me informed every step of the way.

In fact, the day after I placed my order, they spotted an error on their website. The speakers had been advertised as being available for delivery in early August, when the actual lead time was October. As soon as they realised the mistake, they contacted me, apologised, and offered me a free upgrade to the more powerful and more expensive KEF Q3 Meta speakers. Which I happily accepted of course

I was genuinely blown away.

I worked in electronics retail for eight years in my teens and early twenties, and I can honestly say that this level of customer service is something you rarely come across.

My order arrived within five working days, and I couldn't be happier with both the products and the service.

This was my first time buying from Peter Tyson, but I can pretty much guarantee it won't be my last. From now on, they will be my first choice for all my hi-fi purchases.

Yes, there are plenty of other retailers, and you might even save a few pounds elsewhere in some instances. But for me, great customer service, communication and actually caring about the customer are worth far more than saving a few quid.

I haven't come across a business like this in a long time. It's genuinely refreshing to see a company that takes pride in what it does and puts the customer first.

Highly recommended 👍🏽

2026年8月10日
自発的なレビュー
5つ星のうち5の評価

Excellent customer service

Ordered an appliance from Peter Tyson due to their competitive prices and also being a local business. Had some issues where I was let down by the courier. Emailed the service department and within a couple of hours I received a phone call and was compensated and had the issues resolved. I spoke to two different gentleman on my issues and both were fantastic. Great to see customer service like this still exists. I’ll definitely be back.

2026年8月8日
自発的なレビュー
5つ星のうち5の評価

Great item being a x demo looks like…

Great item being a x demo looks like new very quick delivery thanks

2026年7月30日
Peter Tyson ロゴ

Peter Tyson からの回答

We're so pleased to hear you're happy with your item and that it arrived looking like new, especially with such quick delivery. Thank you for your positive feedback, David!

5つ星のうち5の評価

A coaxial cable exactly as described

A coaxial cable exactly as described. Good price. Fast delivery. It works very well connecting a CD player to an amp so the amp’s DAC is now used enhancing the sound.

2026年7月30日
Peter Tyson ロゴ

Peter Tyson からの回答

We're delighted to hear that the coaxial cable met your expectations and that you're enjoying enhanced sound quality. Thank you for your positive feedback regarding the product and our service, Chris!

5つ星のうち5の評価

Really quick delivery

Really quick delivery, great communication. Exactly what I wanted for my son’s birthday. Would
Definitely recommend Peter Tyson.

2026年7月29日
Peter Tyson ロゴ

Peter Tyson からの回答

We're so happy to hear that your delivery was quick and communication was great! It's wonderful to know you found the perfect item for your son's birthday. We truly appreciate your recommendation, Hannah.

5つ星のうち5の評価

Efficient and accurate chat led to bargain buy.

Spoke to someone on chat about the options available as there was a few discounted items and they responded quickly, explained it clearly and I ordered straight away. Order was with me in a few days and very happy, exactly as described, slightly scruffy box as it was new but returned but I don't use the box :)

2026年7月29日
Peter Tyson ロゴ

Peter Tyson からの回答

We're delighted to hear that our chat team provided quick and clear assistance, helping you find the perfect discounted item. It's wonderful that your order arrived promptly and that you're happy with the product, even with a slightly scruffy box!

5つ星のうち5の評価

Very good price great communication…

Very good price great communication speedy delivery Very Pleased

2026年7月29日
Peter Tyson ロゴ

Peter Tyson からの回答

We're so pleased to hear you had such a positive experience with our pricing, communication, and delivery! Thank you for your kind words, Robert.

5つ星のうち5の評価

A class act...

I ordered and paid for, a mint used Fiio DAP, for a very good price. However, a Peter Tyson sales person 'phoned a couple of days later to tell me it was no longer available, due to an administrative mix-up, but they would supply me with a new unit at the same price...
This is only one of the reasons why they're the first company I'd contact whenever I decide to purchase hifi of any sort.
They're a five star class act, and always respect the customer. I'd recommend them wholeheartedly.

2026年7月29日
Peter Tyson ロゴ

Peter Tyson からの回答

We are so pleased to hear that we could resolve the mix-up with your order by providing a new unit. It's wonderful to know that our commitment to customer satisfaction shines through and that you would recommend us wholeheartedly. Thank you for your kind words, Alan!

5つ星のうち5の評価

I've purchased several items from Peter…

I've purchased several items from Peter Tyson online and I've visited the store and in each instance I really can't fault the service. Dispatch is always fast and to date, anything I've ordered has arrived the next day. The description on the used, nearly new and refurbished items has been very accurate. I get the feeling that Peter Tyson really understands the 'sensibilities' of their customer. You can't rely on reviews/marketing or salespeople to describe how you will hear the sound from a pair of speakers; you need to hear them for yourself. My visit to PT was off chance, and my budget was relatively mediocre but despite this, nothing was too much trouble, and the exercise really gave me the direction I needed to make the right choice. In the end, it lead me to pick up a pair of refurbished speakers that I'd never have considered, prior to visiting PT. Listening to several pairs of speakers realy opened my ears to the type of sound I wanted to hear!

2026年7月29日
Peter Tyson ロゴ

Peter Tyson からの回答

We are absolutely delighted to hear about your positive experiences with us, both online and in-store! It's wonderful to know that our dispatch speed and accurate descriptions have met your expectations. We truly strive to understand our customers' needs, especially when it comes to finding the perfect sound. We're so pleased that your visit helped you discover speakers you might not have considered otherwise, and that it opened your ears to new possibilities. Thank you for sharing your valuable feedback, Anthony!

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