Richer Sounds - Eton レビュー 

1,091
TrustScore 5段階評価の5

4.9

40 High Street, SL4 6BD Eton, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Contacted my local store in Eton and talked to Zak who was very helpful. We talked through some options and he sent thought and quote with in 15 min. Very impressed with the service hence we ordered o... もっと見る

企業が回答しました

5つ星のうち5の評価

I've always used Richer Sounds over the years as they've usually got decent stuff for a good price. James in the Eton branch was very helpful in finding me the type of turntable that was needed. I'd... もっと見る

企業が回答しました

5つ星のうち5の評価

Brilliant service from the staff at Eton Branch. Great communication and very helpful. So glad I ordered from Richer Sounds much more reassuring than an Amazon delivery being chucked over the gate

企業が回答しました

5つ星のうち5の評価

Have been a Richer sounds fan all my life and have never been disappointed. Big thank you to Duncan for your excellent service and professional advice. Very happy with my new TV and next day delivery... もっと見る

企業が回答しました


企業情報

  1. ハイファイ店
  2. 電子機器店
  3. テレビ販売店

当該企業による記述

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


連絡先

4.9

優良

TrustScore 5段階評価の5

1091件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(1,091)

過去12か月のレビュー数: 24,651

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

I received excellent service from both…

I received excellent service from both Duncan and Zack in your Eton store.
My Samsung TV blacked out and both Duncan and Zack guided me to their service company Mint who without any fuss arranged to pick up the TV. My repaired TV was returned and repaired in 7 days. The chap from Mint reconnected the repaired set. Duncan and Zack arranged a loan TV for the 7 days. Well done to all at Richer Sounds and Mint. Thank you.

2026年5月27日
Richer Sounds - Eton ロゴ

Richer Sounds - Eton からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

Good service

Good service, great prices very fast and good delivery

2026年5月27日
Richer Sounds - Eton ロゴ

Richer Sounds - Eton からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

5つ星のうち5の評価

I needed to buy a new turntable

I needed to buy a new turntable, and had looked online, but wanted to get some more information rather than trying to decide from the website. The assistant in the shop was very helpful and he enabled me to make a considered decision and purchase. Highly recommend visiting the shop for straight forward advice

2026年5月25日
Richer Sounds - Eton ロゴ

Richer Sounds - Eton からの回答

Thanks for your feedback, great to read you were happy with our service.

5つ星のうち5の評価

Honest and accurate advice

Honest and accurate advice. Able to offer help and support within the shop.
It’s good to chat with people who have excellent knowledge of the equipment they are selling and who won’t patronise you.
I was able to use my knowledge and experience in choosing my purcheses with confidence and certainty being backed up by the salesman. The staff were very friendly and professional - and knew how to joke!

2026年5月22日
Richer Sounds - Eton ロゴ

Richer Sounds - Eton からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

5つ星のうち5の評価

I needed help

Went into the Eton branch to ask a question the guy in there was so helpful and showed me the products that would help me, they did not have the product in stock he had it sent to my local branch as I was away on holiday, what a Service

2026年5月8日
Richer Sounds - Eton ロゴ

Richer Sounds - Eton からの回答

Thanks for your great feedback and for supporting local business.

5つ星のうち5の評価

Turntable search

So, they responded to my search request really quickly and when I spoke to them they were super helpful.

2026年5月15日
Richer Sounds - Eton ロゴ

Richer Sounds - Eton からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち5の評価

Product received

Product received. All is exactly as expected. Very pleased with individual attention to my specific requirements.

2026年5月11日
Richer Sounds - Eton ロゴ

Richer Sounds - Eton からの回答

Thank you for your 5 star review, it’s lovely to read your comments.

5つ星のうち5の評価

Great expérience

Great expérience. The staff took the time to go through all my questions and let me spend time in the listening room.

2026年5月4日
Richer Sounds - Eton ロゴ

Richer Sounds - Eton からの回答

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

5つ星のうち4の評価

Duncan

Duncan - was really very helpful. He went out of his way to help and gave a great service. I will be buying more equipment and I have saved his name on my phone. Thank you so much.

2026年5月3日
Richer Sounds - Eton ロゴ

Richer Sounds - Eton からの回答

Thank you for leaving us your feedback, and for your comments about Duncan which we will of course pass on. Of course, if there is anything we could have done extra to make the experience a 5 star one do let us know..

seniorcomplaintsteam@richersounds.com

Thanks again,

Tom Griffiths
Head of Customer Experience
Richer Sounds

5つ星のうち5の評価

Really helpful and Knowledgeable staff

Really helpful and Knowledgeable staff. I ordered a mini hifi, speakers, a woofer and a Bluetooth stand alone speaker. Really impressed with the products - at a great discounted price too! I dealt with James who was excellent 👌

2026年4月30日
Richer Sounds - Eton ロゴ

Richer Sounds - Eton からの回答

Thanks for your 5 star review, we look forward to seeing you again next time

5つ星のうち5の評価

Absolutely the experts

Absolutely experts, friendly and honest with their suggestions. We had bought a record player for Xmas after a small amount of research. It didn’t work so had to go back to an online supplier for refund - so on Boxing Day we called Richer Sounds to see if we could get our hands on a new one asap. They asked about what we wanted and what features were important to us, and understood why we had gone for the original choice… and recommended a different one for similar money but better quality with more features. Picked up that day, and they were spot on! Next time we just go straight to them!

2025年12月26日
Richer Sounds - Eton ロゴ

Richer Sounds - Eton からの回答

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

詳細情報