We cannot fault the team in Eton. We are very appreciative of their help, guidance, advice and most of all their patience with, and understanding of two oldies. We are so happy with our new purcha... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
We cannot fault the team in Eton. We are very appreciative of their help, guidance, advice and most of all their patience with, and understanding of two oldies. We are so happy with our new purcha... もっと見る
企業が回答しました
What a joy to deal with people like Duncan - nothing was too much - friendly, knowledgable and willing to help but without applying any sales pressure. His manager Kurt was equally helpful. A tho... もっと見る
企業が回答しました
As I’m getting older I’m not comfortable using the internet, so I phoned and spoke to Zac on telly Sales who put my mind at rest and made it all easy for me . The tv came as promised and at a reasonab... もっと見る
企業が回答しました
My wife suggested your company to me, having previously purchased a high quality speaker from the Guildford branch. I was impressed by the online introduction to staff members, which gave me confidenc... もっと見る
企業が回答しました
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
40 High Street, SL4 6BD, Eton, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Very helpful telesales. Listened to my thoughts on the system I thought would be best for me and then explained a few options that might work better.
Very happy.
Great service.

Richer Sounds - Eton からの回答
I’m very happy with the service received and I would definitely recommend Richer Sounds.

Richer Sounds - Eton からの回答
Each time i visit the Eton branch of the store i receive consistently helpful service.

Richer Sounds - Eton からの回答
I dealt with Kurt, the store manager, who gave me a great deal on a LG OLED TV. Delivery and installation all done within one week of ordering- very happy customer. This is the second large TV I have bought from Richer Sounds and, quite frankly, they knock the competition out of the park.

Richer Sounds - Eton からの回答
Great service coupled with sound professional advice. Not at all pushy.
Good product range. Competitive pricing. On time delivery.

Richer Sounds - Eton からの回答
I am fairly certain I was 'that' annoying customer. You know, the one that orders a TV and a Manhattan Aero one day, then phones back the next and cancels the TV.
Duncan, you're a saint! Absolutely outstanding customer service, knowledge. Thank you for being so patient with me.
Richer Sounds in Eton are fantastic.

Richer Sounds - Eton からの回答

Richer Sounds - Eton からの回答
Great customer service from both of the staff members , asked which item i required agreed with my choice of the Denon av receiver . The 6 year warranty is brilliant and delivery was arranged. The only problem was it was delivered a day earlier and just left on the door step unsigned for .

Richer Sounds - Eton からの回答
Helpful friendly service from Zack who helped us choose new headphones.

Richer Sounds - Eton からの回答
Good staff experience. Easy to get to. Good communication. Fast turnaround.

Richer Sounds - Eton からの回答
I did a lot of research before I decided which items to buy and it was easier to see them all in one place. Ordering was easy and delivered to the shop the next day. The guys in the shop were very friendly and carried my items to the car for me.

Richer Sounds - Eton からの回答
Very happy with service received from Eton branch.
Great help from start to finish

Richer Sounds - Eton からの回答
I originally spoke with James in the Eton branch who was super helpful. He should be commended for his customer service, and I am now very happy with my purchase

Richer Sounds - Eton からの回答
Awesome customer service by Duncan, very helpful in every aspect of returns and replacing a television, 10/10.

Richer Sounds - Eton からの回答
Great service always, and it's great to know when you realise you are talking to experienced technicians. I have always liked to walk in to collect rather than get it delivered, as it gives me a chance to know more about my item.

Richer Sounds - Eton からの回答
Always great service and advice from these huys in Windsor

Richer Sounds - Eton からの回答
Definitely would recommend this shop to anyone who needs advice and honest opinions about everything to do with sound. We love our new speakers and definitely be back for any other acquisitions. Special thanks to Kurt and Zak for patience, honest advice and friendliness we received straight away. See you soon.

Richer Sounds - Eton からの回答
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