Avoid at all cost! If you go in to branch be advised there are options in contracts, I was not and it was decided for me to go on to a fixed contract. I hadn’t ever used a storage space... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
This company is all about the contract. They hide in the email and at the time of signing the contact there is no verbal communication with you about their terms. I terminated my contract, at... もっと見る
企業が回答しました
Emma at Safestore Crawley, she was lovely,professional,kind and super helpful.
企業が回答しました
Such great help in working out how best we could use Safestore for short-term storage.
企業が回答しました
企業情報
当該企業による記述
Safestore is the UK's No. 1 for choice in self storage. With over 130 locations nationwide offering secure and cost effective self storage for household and business users. Our user friendly centres are perfect for those who are downsizing or decluttering their property, students needing a temporary home for their belongings or for businesses who need to store equipment, excess stock or archives. Safestore provides safe, clean and spacious storage units, with 7 day accessibility. Our storage units range from the size of a locker to a tennis court or larger, depending on what you have to store. Safestore also offer a wide range of cardboard boxes, bubble wrap and packing material. We don’t have our own transport options but our friendly consultants can recommend local removal firms.
Safestore the things you love
当該企業による記述
- Safe self storage in over 120 UK locations
- We offer safe, convenient self storage and flexible office space to home owners and businesses. With 50% off storage, a lowest price guarantee and an independent customer service rating of 95%, there's little chance of finding a better and more convenient storage solution anywhere else.
連絡先
Stephenson Way | Three Bridges, RH10 1TN, Crawley, 英国
- 01293 522433
2.6
期待以下
4件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Avoid at all cost!
Avoid at all cost!
If you go in to branch be advised there are options in contracts, I was not and it was decided for me to go on to a fixed contract.
I hadn’t ever used a storage space before so had no idea there where options of contracts, so I was given a contract to use the storage space and sorted my direct debit and went on my way, 7 months later found a place to move to.
So I checked on the website about leaving and saw you need to tell them 14 days before the billing cycle, great!
Let them know and I was told “I chose the fixed contract” and then told I needed to pay over £1000 to leave.
The person in branch made that call without mentioning options, interesting as by the looks of it a company hiding information about a flexible plan/ contract is illegal.
So I have currently been told pay over £1000 to leave or as a courtesy to me I can pay an extra £810 plus fee to cover what a flexible contract would be / minus discounts basically!
But no the pricing is not transparent or easy to find, you have to be quoted, so look around.
My advice is to use shurgard as looking up now it’s a leave anytime and cheaper for a 50 sq ft than the 40 sq ft I am currently stuck paying for till January now.
So another company is a flexible from the get go, FAR cheaper, and more storage for your money!
So my personal opinion is avoid!!!
2026年7月14日
自発的なレビュー
Safestore - Crawley からの回答
Thank you, Noel, for sharing your experience with us. We understand your concerns about contract options and the importance of transparent pricing. Your feedback is invaluable, and we will use it to improve our communication and service.
BAD FAITH COMPANY
This company is all about the contract. They hide in the email and at the time of signing the contact there is no verbal communication with you about their terms. I terminated my contract, at no point did they tell me verbally that by terminating the contract that there would be no refund. The manager at safestore Crawley is obnoxious and frustrating to deal with. Apparently they do offer out of hours service, but don"t explain it you. AVOID AVOID AVOID. The company may appear cheap BUT THERE IS A REASON! They
● Do not offer any discounted van hire unlike Storage King.
● They bill on a 4 week cycle
● They will charge you for unused time
● They may be cheaper becuase they have hidden costs for comparable services.
Last remark AVOID. The manager believes that a few good remarks are enough for the bad comments.
The last response was unnecessary as the manager was very glib about it, and told me that he didn't care about my point of views as there many other great comments. PLEASE ALL HEED my comments.
2026年1月20日
自発的なレビュー
Safestore - Crawley からの回答
HI there Martin, your feedback has been received, and passed to the store team.
Emma at Safestore Crawley
Emma at Safestore Crawley, she was lovely,professional,kind and super helpful.
2024年3月6日
自発的なレビュー
Safestore - Crawley からの回答
Many thanks for the feedback Desiree - glad to hear you were happy with the service you received from Emma.
Great service
Such great help in working out how best we could use Safestore for short-term storage.
2022年10月10日
自発的なレビュー
Safestore - Crawley からの回答
Thanks for taking the time to leave us top marks Jo. We really do appreciate it.
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。