I needed storage for house contents as I am moving out of the area. I spoke with Rahul, who went through a brief inventory with me, and then advised what size room I would need. He was extremely helpf... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
These 5 stars are for Elmi who has been fantastic and helpful during a very stresful time with no lift and no support from the office with extra hand on site . I have been told for last 4 weeks that... もっと見る
企業が回答しました
super efficient and very quick to respond.
企業が回答しました
Raja the new manager dealt with me I reserved a 35 at the hayes store ! however as there was a pillar in the unit I felt very misled however raja took me for a tour and explained everything in detail... もっと見る
企業が回答しました
企業情報
当該企業による記述
Safestore is the UK's No. 1 for choice in self storage. With over 130 locations nationwide offering secure and cost effective self storage for household and business users. Our user friendly centres are perfect for those who are downsizing or decluttering their property, students needing a temporary home for their belongings or for businesses who need to store equipment, excess stock or archives. Safestore provides safe, clean and spacious storage units, with 7 day accessibility. Our storage units range from the size of a locker to a tennis court or larger, depending on what you have to store. Safestore also offer a wide range of cardboard boxes, bubble wrap and packing material. We don’t have our own transport options but our friendly consultants can recommend local removal firms.
Safestore the things you love
当該企業による記述
- Safe self storage in over 120 UK locations
- We offer safe, convenient self storage and flexible office space to home owners and businesses. With 50% off storage, a lowest price guarantee and an independent customer service rating of 95%, there's little chance of finding a better and more convenient storage solution anywhere else.
連絡先
4 Bilton Way, UB3 3NF, Hayes, 英国
- 020 8573 7850
3.3
まあまあ
6件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Horrible service and very RUDE staff
Horrible service and very RUDE staff! I regret picking this storage unit but unfortunately I’m stuck with them until my contract ends.
2025年11月6日
自発的なレビュー
Safestore - Hayes からの回答
Hi Mercy, we have received your feedback and we are concerned to hear about your experience was not satisfactory. This has been passed to the Regional Manager to review and address your concerns about our service and staff. If you have any further queries, please don't hesitate to get in touch at customerservice@safestore.co.uk.
Safestore - Hayes からの回答
Thanks so much Stuart. We appreciate the great feedback.
Highly recommend
I needed storage for house contents as I am moving out of the area. I spoke with Rahul, who went through a brief inventory with me, and then advised what size room I would need. He was extremely helpful and answered all my questions. The room is perfect for our needs, and if you are looking for professionalism and a reassuring storage experience, then I would highly recommend Safestore in Hayes.
2025年2月20日
自発的なレビュー
Safestore - Hayes からの回答
Thank you for taking the time to leave us such a positive review Michelle. Glad to hear you were happy with the service you received from Rahul - we appreciate you recommending us to others.
These 5 stars are for Elmi who has…
These 5 stars are for Elmi who has been fantastic and helpful during a very stresful time with no lift and no support from the office with extra hand on site . I have been told for last 4 weeks that lift would be fixed with next few days and still not working and the office still collect payment. They are 2 men who have been doing their best but not enough to handle all other customers request who wanted to bring down and take up their items to above floors. Elmi always tried to assist us and do his best with limited resources.
2023年12月9日
自発的なレビュー
Safestore - Hayes からの回答
Thanks for such a great review Abdellah, and we have taken on board your feedback re: the lift. Our people really do make the difference and we will pass on your comments to Elmi. Much appreciated, all the very best.
Good service
Good service . Was very happy. No issues to book or get my stuff in storage.
2022年9月24日
自発的なレビュー
Safestore - Hayes からの回答
Hi there Nick, glad to hear you were happy with the service you received.
Raja the new manager dealt with me I…
Raja the new manager dealt with me I reserved a 35 at the hayes store ! however as there was a pillar in the unit I felt very misled however raja took me for a tour and explained everything in detail the benefits etc infact in the end I went for a 50 soft I have to admit its the service and him representing his brand with pride he walked the extra mile even spoke to management for me kept in contact as promised thank you raja and I wish you the best of luck with your career journey absolute hats of !!!!
2022年1月31日
自発的なレビュー
Safestore - Hayes からの回答
Thanks for such a great review Peter. It's great to hear that Raj was able to make your experience with self storage such a positive one.
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