Great venue, very family friendly. Lanes are all well maintained . One complaint though. When allocated lane 10 for our game we went straight to it. None of the tables had been cleared from the previo... もっと見る
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所在地
所在地を変更Rigby Road, FY1 Blackpool, England, GB
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This place has it all, Bowling, karaoke, Escape room, laser tag, soft play, amusement machines, cafe and a bar, (inc waiter service) sign up and receive amazing discount deals 5*
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2nd visit and had a Great time at tenpin Blackpool, my first review of tenpin Blackpool i gave 1 star review for multiple reasons, but after speaking to the manager Alec and visiting for a second tim... もっと見る
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Most of the Staff are great with the Guests! only downsides, is how the long the drinks took to get to Our Lane - just 3 drinks by the way- we were halfway through our second game of bowling, and sepa... もっと見る
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企業情報
当該企業による記述
Tenpin Blackpool is one of the newest spots on the strip — perfectly placed for visitors from Blackpool town centre, Lytham St Annes, Fleetwood and across the Fylde Coast. Whether you're in town for the lights, a stag do or just a proper family day out, we're easy to find and even easier to enjoy. With modern bowling lanes and dynamic LED lighting, we're built for big group energy. Loud music. Big nights. Pins that don't stand a chance. And it's not just bowling. We've got laser tag in our 4D arena, private karaoke rooms (sing like nobody's watching), escape rooms for the problem-solvers, soft play for the little ones and a full arcade. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, hen and stag dos, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Blackpool, sorted.
連絡先
Rigby Road, FY1, Blackpool, England, 英国
3.7
まあまあ
205件のレビュー
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Tenpin - Blackpool からの回答
Hi Stanley
Thanks for the wonderful 5* rating. It's great to hear that you love the half price Tuesdays at Blackpool and we hope to see you again soon. Best wishes - Clare
Enjoyed
2nd visit and had a Great time at tenpin Blackpool, my first review of tenpin Blackpool i gave 1 star review for multiple reasons, but after speaking to the manager Alec and visiting for a second time I can honestly say we thoroughly enjoyed it this time. Thank you
2026年9月11日
自発的なレビュー
Tenpin - Blackpool からの回答
Hi LouLou, thank you for your fantastic 5-star review of Tenpin Blackpool! We are so happy to hear that your second visit was thoroughly enjoyable. We appreciate you giving us another chance and are delighted that our team could make such a positive difference. We look forward to welcoming you back again soon! Best wishes - Mel
Tenpin - Blackpool からの回答
Hi Steven, thank you for your fantastic 5-star review for Tenpin Blackpool! We are so pleased to hear that you enjoyed your visit and had a great night with excellent service. We hope to welcome you back again very soon! Best wishes - Rosie
This place has it all
This place has it all, Bowling, karaoke, Escape room, laser tag, soft play, amusement machines, cafe and a bar, (inc waiter service) sign up and receive amazing discount deals 5*
2026年6月24日
Tenpin - Blackpool からの回答
Hi Damian
Thank you for your fantastic 5-star review! We are thrilled to hear you enjoyed the wide variety of activities we offer, from bowling and karaoke to the escape room and laser tag. We appreciate you highlighting our cafe, bar, and the convenience of waiter service. We hope to welcome you back again very soon! Best wishes - Clare
4 Stars
Most of the Staff are great with the Guests! only downsides, is how the long the drinks took to get to Our Lane - just 3 drinks by the way- we were halfway through our second game of bowling, and separately when we asked for a Pint of Corona twice, we got served firstly a Stella and then a San Miguel. Otherwise good experience;
2026年8月27日
Tenpin - Blackpool からの回答
Hi Benji, thank you for your 4-star review of Tenpin Blackpool! We're pleased to hear that most of our staff provided great service, however we sincerely apologise for the delay in drinks and the mix-up with your beer order. We will pass your feedback on to our team for improvement. Nevertheless, we hope to welcome you back again soon for a better experience. Best wishes-Leila
You were rubbish
You were rubbish, the food was cold and unappetizing, the bowling area was untidy and not cleaned
2026年9月2日
Tenpin - Blackpool からの回答
Hi Andrew, thank you for leaving a review of Tenpin Blackpool! We're really sorry to hear that your recent visit was disappointing. This is certainly not the experience we want our guests to have, and we appreciate you bringing these issues to our attention. Your feedback is very important to us as this helps us to make improvements where needed! We hope you will give us another chance in the future and we look forward to welcoming you back! Best wishes - Mel
Tenpin - Blackpool からの回答
Hi Tom, thank you for your fantastic 5-star review of Tenpin Blackpool! We are so pleased to hear you had such a fun and affordable day out with us. We hope to welcome you back again very soon! Best wishes - Rosie
Waiting too long
We had to wait at least 10 minutes to check in due to the long queue. The staff member checking us in wasn't very chatty and at one point left the till due to something she had been asked over her headset but didn't apologize. We had booked the pizza and bowl deal and asked for it at the lane. After 30 minutes I went to ask when it was coming. It eventually came 10 minutes after we had finished bowling. There was no apology for the delay in food arriving.
2026年8月24日
Tenpin - Blackpool からの回答
Hi there, thank you for leaving a review of Tenpin Blackpool. We are very sorry to hear about the long wait to check in and the staff member's demeanor. We also regret the significant delay in your food order and the lack of apology. We will pass your comments on to the team for future improvements to be made. If you would like to discuss this further, please could you email customer.feedback@tenpin.co.uk with the subject 'Review-Blackpool' for somebody to reach out to you regarding this. Best wishes-Leila
The whole place was very messy uneaten…
The whole place was very messy uneaten food on tables and in bowling area spilled drinks half eaten food. The food was extremely expensive for basic burgers and hotdogs
2026年8月28日
Tenpin - Blackpool からの回答
Hi Wayne, thank you for taking the time to leave a review of Tenpin Blackpool. We are very sorry to hear about the cleanliness issues you experienced and the disappointment with our food pricing and quality. Your feedback is very important to us and so please be assured all will be shared with the relevant teams for future improvements. In the meantime, we do hope you will give us another chance and we look forward to welcoming you back! Best wishes - Mel
Great game of bowling
Great venue, very family friendly. Lanes are all well maintained . One complaint though. When allocated lane 10 for our game we went straight to it. None of the tables had been cleared from the previous players. Our table was filled with of half drunk alcohol glasses. I had to move these to another table. I feel there is an issue that needs investigating with regards to Licensing as children could have drunk these drinks. I totally understand the venue was busy but safety and welfare of children in a child venue should be prioritised.
2026年9月2日
Tenpin - Blackpool からの回答
Hi Vicky, thank you for your 4* review of Tenpin Blackpool! We're pleased you enjoyed our venue and found the lanes well-maintained. We sincerely apologize for the uncleared table and the presence of unattended drinks. We understand your concern regarding child safety and assure you that we take this very seriously. We will investigate this matter thoroughly to prevent similar occurrences in the future. Nevertheless, we hope to see you again in the future! Best wishes-Leila
Management was really helpful however…
Management was really helpful however food and wait times were far more than expected.
2026年9月2日
Tenpin - Blackpool からの回答
Hello Michelle,
Thank you for taking the time to rate Tenpin Blackpool 3 stars. We're glad to hear that our management was helpful, but we sincerely apologize that the food and wait times did not meet your expectations. We are always working to improve our service and hope that your next visit is a 5 star experience. All the best ~ Laura
After queuing for 20mins
After queuing for 20mins, we checked in for bowling but was told we would have to go back and queue again for darts following this. I explained we could miss our booking as the queue took so long but we was told it would only take a minute.
We was then asked if we wanted the food we pre-ordered with bowling or after, we opted for during.
Off we went to bowling, an hour passed and the game had finished and no food. We waited but then told to leave our lane due to another booking, I did explain we had food booked and how would they know where to bring it to. I was assured they would and we took a seat, half an hour passed. The kids were hungry and no food.
We had to go and check in for darts or we would miss our slot.
Yet again we had to queue for at least 15mins. I complained that we still hadn't got food, the children were hungry and getting upset. They said the food would arrive shortly and to go to darts.
We went to darts 5 of us but only to find 2 darts, both of which the ends kept falling off, this was not enough to continuously pass around 5 of us!
We finished darts! Still no food, nothing! I then queued to speak to a member of staff, I explained the situation and just told we will get a refund. Our details were taken, like it was normal and no care to the whole mess from entering, to not getting food, to upset hungry children, to be told continuously our food was coming.
Needless to say, no refund has been provided, no apology, no care.
It was all a mess and wasnt full. Maybe a staff problem or a process problem as there were staff running around with food around the place and taking food back to the kitchen, I expect people had left or had moved on to other activities.
Really disappointing experience and could easily be rectified by new processes and staff training
2026年8月25日
Tenpin - Blackpool からの回答
Hi Pauline, thank you for taking the time to share your detailed feedback regarding your recent visit to Tenpin Blackpool. We are truly sorry to hear about the numerous issues you encountered, from the queuing and food service to the dart equipment and the overall lack of resolution. This is certainly not the experience we want for our guests, and we understand your frustration, especially with hungry children. Please be assured that we are taking your comments seriously and will be reviewing our processes and staff training to prevent similar situations in the future. If you would like to discuss this further, please could you email customer.feedback@tenpin.co.uk with the subject 'Review-Blackpool' for somebody to reach out to you regarding this. Best wishes-Leila
Not enough staff and poor leadership
Online bookin was down, so had to call which these things do happen. We got there and had to wait 20minutes to book in. We waa a party of 6 paid for one game and food. Had to ask 3 time where r food was and on the 3rd time was to write the order down. 20 minutes later still no food so asked again. When the food finally arrive after 90 plus minute wait the order was wrong. Kids were fed up and hungry by this point. Some staff running around like headless chickens while the older staff made themselves look busy. The food was cold and stale so i didnt eat mine. We did had fun bowling and playin in the arcade. You should get abit of a discount in the soft play if you pay for bowling. Lack of staff and proper leadership did ruin the day for us.
2026年8月27日
Tenpin - Blackpool からの回答
Hi Laura, thank you for your feedback regarding your recent visit to Tenpin Blackpool. We are very sorry to hear about the difficulties you experienced with booking and the significant delays and issues with your food order. We understand how frustrating this must have been, especially with hungry children. We appreciate you bringing these concerns to our attention. If you would like to discuss this further, please could you email customer.feedback@tenpin.co.uk with the subject 'Review-Blackpool' for somebody to contact you regarding this. Best wishes-Leila
Sevice quick and staff were friendly
Sevice quick and staff were friendly. Shame it wasn't made more clear on the Friday deal that we had to order when booking all food and drink. Disappointed that we couldn't use the 20% discount in person through the evening.
2026年9月2日
Tenpin - Blackpool からの回答
Hello Scott.
Thank you for taking the time to rate Tenpin Blackpool 4 stars. We're glad to hear our service was quick and our staff friendly. We sincerely apologize for the lack of clarity regarding the Friday deal's ordering process and the disappointment of not being able to use the discount in person. All the best ~ Laura
everything apart from exyra long wait…
everything apart from exyra long wait for ice cream after bowling due to the fact that it was sent to the wrong table who accepted it
2026年8月30日
Tenpin - Blackpool からの回答
Hello Customer 6,
Thank you for taking the time to rate Tenpin Blackpool 4 stars. We appreciate you sharing your experience. We're concerned about the delay with your ice cream and the mix-up. We are reviewing our service procedures to prevent similar issues. All the best ~ Laura
Everything went perfectly we arrived…
Everything went perfectly we arrived before our booked time but they were able to get us a lane.All staff very friendly and when booked over the phone again very helpful and friendly
2026年9月2日
Tenpin - Blackpool からの回答
Hello Mr Passey,
Thank you for taking the time to rate Tenpin Blackpool 5 stars. We are so pleased to hear that everything went perfectly and that our team was able to accommodate you even before your booked time. It's wonderful to know you found all our staff friendly and helpful. We hope to see you again very soon! All the best ~ Laura
It was very good and the staff were…
It was very good and the staff were friendly. It had only opened the day before and there was a few problems but the staff were very professional and were helpful. Overall it was a,very good experience and we will be back
2026年6月10日
Tenpin - Blackpool からの回答
Hi Lee, thank you for leaving Tenpin Blackpool an outstanding 5* rating. We are thrilled to hear you enjoyed your visit to us and that our staff managed to get any issues sorted. We look forward to welcoming you back again soon! Best wishes - Kaylee
Very modern bowling lanes combined with…
Very modern bowling lanes combined with the other activities available pool,virtual darts etc made for an enjoyable visit, with free parking available.
2026年8月26日
Tenpin - Blackpool からの回答
Hi David
Thank you for your wonderful 5-star review! We are so pleased to hear that you enjoyed our modern bowling lanes and the variety of other activities available. It's great to know that the free parking added to your enjoyable visit. We hope to see you again soon! Best wishes - Clare
Ordered drinks wait wait wait
Ordered drinks waited half an hour to ask what has happened to our order and was told to join a long separate queue. No hot chocolate so asked for a refund. Manager did this but took time to do. Karaoke I would not recommend to anyone. The touch screen took so long to load and the tracks are not original. They have different backing tracks and lyrics - so tribute type not the original songs. The mics did not work properly. We tried to make the best of it but in all honesty it was awful. Lots of customers were complaining about long waits it seemed the staff could not cope. Disappointing and I wouldn’t recommend others going.
2026年8月27日
自発的なレビュー
Tenpin - Blackpool からの回答
Hi Tory
Thank you for sharing your feedback. We are truly sorry to hear about the long waits for drinks, the issues with the hot chocolate, and the disappointing karaoke experience. We understand your frustration and regret that our staff seemed overwhelmed. We are addressing these concerns with our team to improve our service. If you would like to send the details by email to customer.feedback@tenpin.co.uk using the subject "Review - Blackpool" we can look into this. Best wishes - Clare
The staff are really friendly the food…
The staff are really friendly the food is delicious the drinks menu are at a reasonable price. The price for bowling is also good for price i came here twice in 1 week
2026年8月26日
Tenpin - Blackpool からの回答
Hi Chloe
Thank you for your fantastic 5-star review! We're so pleased to hear that you enjoyed the friendly staff, delicious food, and reasonable prices for both drinks and bowling. It's wonderful that you visited us twice in one week! We hope to welcome you back again soon. Best wishes - Clare
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