Grandchildren visiting from up north age 13 & 10. They had great & really enjoyed the whole experience. Members of staff very, very welcoming being very friendly & helpful. Easy book in. Nice & spaci... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The staff are really friendly and helpful when required. However, there is no AC in the building. This makes bowling and activities much harder as children as getting incredibly hot even hot keeping h... もっと見る
企業が回答しました
I liked the venue/staff etc, however only thing that let it down was the burger that was bought with bowling. Chips were great the chicken burger however.. a bun with a slice of breaded chicken inside... もっと見る
Easy to book online, enjoyed the special tuesday discount scheme. Nice staff, the place was quite busy ( due to half term holidays) but still able to enjoy your own little team’ space. With discount... もっと見る
企業が回答しました
企業情報
当該企業による記述
Tenpin Camberley is in the heart of town at The Atrium on Park Street, easy reach from Frimley, Farnborough, Aldershot and Fleet — well connected whether you’re coming by car or public transport. With 22 bowling lanes and lane lighting effects, we’re a top spot for families, groups and anyone looking for a fun night in Surrey. And it’s not just bowling. We’ve got laser tag in our 4D arena, karaoke rooms for the shower singers, pool tables and a full arcade. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, student nights, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Camberley, sorted.
連絡先
No 8 The Atrium, Park Street, Camberley, GU15 3GP, Camberley, 英国
- 0333 034 6100
4.1
ほぼ満足
129件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Somewhat called a burger
I liked the venue/staff etc, however only thing that let it down was the burger that was bought with bowling. Chips were great the chicken burger however.. a bun with a slice of breaded chicken inside.. no cheese no salad nothing just the bun with a slice of chicken. I’ll definitely save the money next time.
2026年9月2日
Was a ok night with friends apart from…
Was a ok night with friends apart from the heating being stuck on full we all was Sweating badly
2026年8月29日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Tenpin - Camberley からの回答
Hello KNR,
Thank you for taking the time to rate Tenpin Camberley 5 stars. We are delighted that you were pleased that the centre was fully wheelchair accessible. We look forward to welcoming you back again soon. All the best ~ Laura
Lane was sub standard
Lane was sub standard, lane guards remained up and then had to stop because of faults. Very dissatisfied. Will not be coming back.
2026年9月2日
Tenpin - Camberley からの回答
Hi Martin, thank you for taking the time to share your feedback. We are truly sorry to hear about the issues you experienced with your lane and the lane guards, which caused disruptions to your game. We understand your dissatisfaction and regret that your visit was not enjoyable. We will ensure your comments are passed on for review and improvement. Please feel free to get in touch with us at customer.feedback@tenpin.co.uk with the subject 'Review - Camberley' where we can make things right. We hope to welcome you back for a better visit in the future! Best wishes - Rosie
Good deal bowling and food and nice…
Good deal bowling and food and nice staff for bowling and arcade
2026年9月2日
Tenpin - Camberley からの回答
Hello Izzy,
Thank you for taking the time to rate Tenpin Camberley 5 stars. We are so pleased to hear that you enjoyed your recent visit and found our bowling, food, and staff to be great. We hope to welcome you back again very soon! All the best ~ Laura
Simple process and loads of fun!
2026年9月2日
Tenpin - Camberley からの回答
Hello Isla,
Thank you for taking the time to rate Tenpin Camberley 5 stars. We're so happy to hear you had such a fun and easy experience with us! Thank you for sharing your positive feedback. We look forward to seeing you again soon. All the best ~ Laura
Unbelievably hot with no air…
Unbelievably hot with no air conditioning (it wasn’t even hot out), our game was cut short because they didn’t explain the ‘rules’ to us and they did nothing to solve the issue. Drinks took an AGE to get to us… overall pretty rubbish experience.
2026年8月31日
Excessive Prices For What It Is.
The biggest issue during my experience was the price. I was hoping to get a discount that offered half-price for a student, but you cannot apply online so I had to go into the store and apply for it physically. Of course, this discount wasn't valid as I was told it does not apply for the summer holidays. While I don't doubt this might have been mentioned in some kind of T&Cs section on the website, £36 is outrageous for two simple bowling sessions.
This price would make a lot more sense if it were to be apart of the dining package or whatever I was offered to make my experience "more worth it", but unsurprisingly, that also happened to be an excessive price (£40+).
Aside from that, our booth was very unclean upon arrival with left over food and drink on the side table. I was quite disappointed and will more than likely not be returning if it isn't for one of their niche deals that take place on a singular day in the week starting late in the evening.
2026年8月24日
Tenpin - Camberley からの回答
Hello Kara
Thank you for taking the time to share your detailed feedback. We are truly sorry to hear about your disappointing experience, particularly regarding the pricing of our bowling sessions and the student discount policy. We also sincerely apologize for the uncleanliness of your booth upon arrival. Your comments about the dining package pricing and the overall value are noted. We are committed to improving our services and will be reviewing your feedback with our team. Best wishes - Clare
Easy to book and order food online
Easy to book and order food online. Got our lane quickly and food arrived promptly. Kids were happy and had lots of fun! Arcade was good too and ticket payout was exciting for them.
2026年8月26日
Tenpin - Camberley からの回答
Hi Tina
Thank you for your fantastic 5-star review! We're thrilled to hear that booking and ordering online was easy, and that your lane was ready quickly with prompt food service. It's wonderful that the children had so much fun with the arcade and ticket payout. We hope to see you all again soon! Best wishes - Clare
Tenpin - Camberley からの回答
Hi
Thank you for your wonderful 5-star rating! We are so pleased to hear that you found our area clean and our staff friendly and efficient. We look forward to welcoming you back again soon. Best wishes - Clare
The staff are really friendly and…
The staff are really friendly and helpful when required. However, there is no AC in the building. This makes bowling and activities much harder as children as getting incredibly hot even hot keeping hydrated. You have spent soo much money renovating that with climate change, keeping these type of areas. Should be much cooler especially when you have gaming equipment
2026年8月20日
Tenpin - Camberley からの回答
Hi Pri, thank you for leaving a review of Tenpin Camberley! We're glad to hear our staff were friendly and helpful but we are very sorry to hear that the temperature of the venue felt too hot! Your feedback is so important to us and so please be assured all will be shared with the appropriate team for future improvements! In the meantime, we do hope this will not stop you from visiting us in the future and we look forward to welcoming you back again soon! Best wishes - Mel
Extremely hot!
Extremely hot!! No air conditioning. Affected my child with sensory processing issues, she struggled to play & wanted to lie down. Counter to start the lane should have really started AFTER ordering our drinks. Unable to order water at the lane. Did not want to lose much more time trying to order again. Pizza came out quickly which was good! Lane closed 4 minutes before finish time!
2026年8月20日
Tenpin - Camberley からの回答
Hi there, thank you for leaving Tenpin Camberley a 2* rating and review. We are truly sorry to hear about the heat and the impact it had on your child's experience. We will ensure that your feedback is shared with the correct teams for future improvements to be made and we appreciate you taking the time to let us know how we did. We hope to welcome you back in the future for a much better experience! Best wishes - Rosie
Tenpin - Camberley からの回答
Hi Felix,
Than you for your fantastic 5* review at Tenpin Camberley! We are delighted to hear that you've had such a great time whilst on your recent visit to us and we hope to welcome you back again very soon! Best wishes- Steph
Great place to visit!
Grandchildren visiting from up north age 13 & 10. They had great & really enjoyed the whole experience. Members of staff very, very welcoming being very friendly & helpful. Easy book in. Nice & spacious. Clean. Good Location, easy to drive to. Highly recommend 👍
2026年8月18日
Tenpin - Camberley からの回答
Hi Barbara, thank you for the wonderful 5-star review of Tenpin Camberley! We're so pleased to hear that your grandchildren had a great time and enjoyed their experience with us. It's also fantastic that our team made you feel welcome and that you found our venue clean and easy to access. We really appreciate your high recommendation and we hope to welcome you back again soon! Best wishes - Mel
Awful food
Booked a 'bowl and eat' package for the Family. Not good value. Food was awful! Should have just paid for the bowling and eaten elsewhere.
2026年8月13日
Tenpin - Camberley からの回答
Hi Ben, thank you for the review of Tenpin Camberley! We're very sorry to hear that the food package did not meet your expectations and that you found the value disappointing. Please be assured all of your feedback will be forwarded to the relevant team and in the meantime we do hope you will give us another chance where we look forward to welcoming you back! Best wishes - Mel
The food on offer is was amazing the…
The food on offer is was amazing the deal we got 6 burgers and chips for 20 quid is amazing 🤩 had a great time 5 stars
2026年8月17日
Tenpin - Camberley からの回答
Hi Alfie, thank you for your 5* review of Tenpin Camberley! It's lovely to hear that you took advantage of our ongoing summer deal and had a 5* experience. We can't wait to welcome you back again shortly! Best wishes-Leila
Not everything works
First I put on the suit, but my gun wasn't working so I had to switch to another one. They told us we would have to recharge our guns or something but we werent able to do that. My team werent able to invade the enemies base because their area just didn't work. When we told the staff they didn't really seem like they cared. Slight waste of money when almost everything isn't working.
2026年8月20日
Tenpin - Camberley からの回答
Hi Kevin, firstly, thank you for leaving a review of Tenpin Camberley. We are very sorry to hear about the issues you experienced on your recent visit to the laser-tag and we would like to look into this for you. Please could you send an email to customer.feedback@tenpin.co.uk with the subject 'Review-Camberley' for somebody to investigate and get back to you regarding this. Best wishes-Leila
Tenpin - Camberley からの回答
Hello Lexy, Thank you for taking your time to leave us a wonderful 5* review. We are pleased to hear that you found it easy to book and enjoyed our facilities. We do hope to see you again very soon. Many Thanks - Kimberley
Tenpin - Camberley からの回答
Hello Marion, Thank you for taking your time to leave us a great 5* review. We are so pleased to hear that you and your grandchildren enjoyed your recent visit to us. We do hope to see you all again very soon. Best Wishes - Kimberley
Tenpin - Camberley からの回答
Hi Noah,
Thank you for your lovely 4* review at Tenpin Camberley! We are very sorry to hear that you are receiving emails from us we will ensure this is sent to the correct team to make any future improvements needed. Best wishes- Steph
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。