Some time away from the house with young lad away from his console we had fun playing a few games got a bit to eat the ultimate burger and nachos were brilliant then on to the arcade this was our firs... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Food was ordered - took over 30 mins for a burger and a panini! When it arrived - lukewarm at best. Whilst very busy, people wandering across several lanes to come take bowling balls without askin... もっと見る
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Excellent trip to tenpin Dundee. Great bowling, soft play was fun, game of pool and an hour on the table tennis. Followed by the arcades and plenty of tickets won. Daughter enjoyed it that much we cam... もっと見る
企業が回答しました
Good value for money. Ordering easy from the lane and friendly service. The only negative was that there was a very unpleasant aroma throughout the venue, especially over towards the soft play/seating... もっと見る
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企業情報
当該企業による記述
Tenpin Dundee is easy reach from Dundee city centre, Perth, St Andrews and across Tayside. With modern bowling lanes and lane lighting, we’re a popular spot for families and groups in the east of Scotland. And it’s not just bowling. We’ve got karaoke rooms, escape rooms for the problem-solvers, pool tables and a full arcade. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, student nights, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Dundee, sorted.
連絡先
Kingsway West Retail Park, Clepington Road, Dundee, DD3 8RX, Dundee, 英国
- 0333 034 6100
4.1
ほぼ満足
223件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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Came with 2 children 4 & 7 years old-
Came with 2 children 4 & 7 years old-
First time visitors. Would have appreciated someone coming round to ask if all ok. Our two grandchildren
struggled and we were unaware there
were “buffers” available for them to
use!! Paying over £30!for the four of
us (2 games) it could have been or
should have been more enjoyable!!
2026年7月29日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Easily booked on line.Great way to…
Easily booked on line.Great way to spend a mornjng with my friend.Staff very helpful.
2026年7月29日
Tenpin - Dundee からの回答
Hi Angela, thank you for the 5* review for Tenpin Dundee! We're delighted to hear that you had a great time with your friend and that you found it easy to book online. We can't wait to see you again soon! Best wishes - Adelaide
Good fun great value for money and…
Good fun great value for money and great setting g staff very helpful when our lane developed an error they were quick to move us to another
2026年7月29日
Tenpin - Dundee からの回答
Hi Susan
We are so pleased to hear you had a great time and found our staff to be helpful when you experienced an issue with your lane. We appreciate your kind words and hope to see you again soon! Best wishes - Clare
First time there and will definitely be…
First time there and will definitely be back, fun friendly atmosphere. We only played bowling and arcades but next time we are in Dundee we will be trying the rest.
2026年7月29日
Tenpin - Dundee からの回答
Hi Sharlene
We're so happy to hear you enjoyed your first visit and found our atmosphere fun and friendly! We look forward to welcoming you back to try out our other activities next time you're in Dundee. Best wishes - Clare
Tenpin - Dundee からの回答
Hi Lynne
Thank you for the wonderful 5-star review! We are so pleased to hear that our team provided such helpful service during your visit. We hope to welcome you back again soon! Best wishes - Clare
Good value for money
Good value for money. Ordering easy from the lane and friendly service. The only negative was that there was a very unpleasant aroma throughout the venue, especially over towards the soft play/seating area.
2026年7月29日
Tenpin - Dundee からの回答
Hi Shannen
Thank you for your 4-star rating and feedback. We're glad you found our service friendly and the value good. We sincerely apologize for the unpleasant smell you experienced, especially near the soft play area, and will investigate this immediately. Best wishes - Clare
Time Well Spent
Some time away from the house with young lad away from his console we had fun playing a few games got a bit to eat the ultimate burger and nachos were brilliant then on to the arcade this was our first visit in a long time and didn't. Disappoint when on a week night about tea time wasn't as busy as previous visits so queuing up for food and drinks didn't take long.
2026年7月29日
Tenpin - Dundee からの回答
Hi there, thank you for your 5* review of Tenpin Dundee! We're so glad to hear how much fun you had bowling and in the arcade, and how much you enjoyed the food. We look forward to welcoming you back again soon! Best wishes-Leila
Music way too loud couldn’t hear staff
Music way too loud couldn’t hear staff. Had to shout to be heard. Atmosphere not the greatest
2026年7月29日
Tenpin - Dundee からの回答
Hi Stephanie, thank you for taking the time to review Tenpin Dundee! We're sorry to hear that you found the music to be too loud and we will ensure your feedback is passed to the correct team. We hope to see you again soon for a better experience! Best wishes - Adelaide
Excellent trip to tenpin Dundee
Excellent trip to tenpin Dundee. Great bowling, soft play was fun, game of pool and an hour on the table tennis. Followed by the arcades and plenty of tickets won. Daughter enjoyed it that much we came back 3 days later and done it all again.
2026年7月29日
Tenpin - Dundee からの回答
Hi Sean, thank you for the 5* review! We're delighted to hear that you had an excellent trip to Tenpin Dundee and that you enjoyed our fun activities. We look forward to seeing you again soon! Best wishes - Adelaide
Made our sons party a very enjoyable…
Made our sons party a very enjoyable experience. Staff and manager went above and beyond
2026年7月22日
Tenpin - Dundee からの回答
Hi Stephen, thank you for rating Tenpin Dundee 5*! We're thrilled to hear that you had a great experience for the party and that you enjoyed the service from our team. We can't wait to see you back again soon! Best wishes, Jade
Staff were very helpful
Staff were very helpful, we didn’t have to wait for a lane and food was served quickly. The children enjoyed the arcade machines afterwards.
2026年7月22日
Tenpin - Dundee からの回答
Hi Gloria, thank you so much for leaving such a fabulous 5* review of Tenpin Dundee! We are so pleased to hear there was no wait for your lane or food and that the children also enjoyed our great arcade area! We hope this means you will visit us again soon and we very much look forward to welcoming you back again soon! Best wishes - Mel
Terrible food
Ordered food whilst bowling. Food was terrible. Pizza was rock solid and the rest of the food was tasteless.
When asking for staff help, felt like you were bothering them and made to feel like you were an annoyance to them.
2026年7月22日
Tenpin - Dundee からの回答
Hi Aimee, thank you for taking the time to leave a review of Tenpin Dundee. We're sorry to hear about your recent experience and that your food did not meet expectations. If you would like to discuss this further, please send an email to customer.feedback@tenpin.co.uk. Please include as much detail as possible. Once again, we're sorry for any disappointment this caused.
Take care,
Kirsty
Holiday bowls with added debris!
Food was ordered - took over 30 mins for a burger and a panini! When it arrived - lukewarm at best.
Whilst very busy, people wandering across several lanes to come take bowling balls without asking, is poor etiquette at best.
People in next lane - getting in the way of our throwing actions, including walking in front of you as you were trying to bowl.
Our lane booked for a certain time slot, overran by 20 mins, and was full of drink and food debris from previous players, and was still there when we had finished, and the next folks were ready to come in.
2026年7月22日
Tenpin - Dundee からの回答
Hello Mildly Disgruntled,
Thank you for taking the time to rate Tenpin Dundee 3 stars. We are truly sorry to hear about the numerous issues you experienced during your visit. The long wait for lukewarm food, the disruption from other guests, and the unclean lane are certainly not the standards we aim for. We will pass this feedback to the team to ensure improvements are made. We hope that your next visit is the 5 star experience we wish to give all our customers. All the best ~ Laura
Food was ridiculous
We ordered pizza which was solid when we got it chips and onion rings were tasteless ordered crisps for my 2yr old granddaughter but they brought over cheezits were she doesn't like
2026年7月22日
Tenpin - Dundee からの回答
Hello Alison,
Thank you for taking the time to rate Tenpin Dundee 5 stars. We are truly sorry to hear about your disappointing experience with the food, especially the issues with the chips, onion rings, and the incorrect item for your granddaughter. We will ensure your comments are passed on to the team for review and improvement. We do hope that the rest of your booking was enjoyable one. All the best ~ Laura
Children's party
Value for money was excellent- party of ten little girls- they had a ball and staff very attentive. Lots included in the price. Loved the little gifts on arrival and the dance party- particularly the conga. Fab!
Was a little worried when we arrived and doors were locked and the party started at 10- in hindsight 10.15 would have been better. I didnt realise ten pin didnt open until 10 as i was asked to arrive 15 mins prior. Staff were very organised when we they did open doors.
No gluten free options for a child with coeliac disease- i did bring an alternative for her and was glad i had phoned prior to check this.
2026年7月19日
Tenpin - Dundee からの回答
Hello Amy,
Thank you for taking the time to rate Tenpin Dundee 5 stars. We're so happy to hear that the party of ten little girls had such a fantastic time and that our staff were attentive. We appreciate your comments regarding the doors being locked upon arrival and the timing of the party start. We also sincerely apologize for the lack of gluten-free options and are glad you were able to bring an alternative. We will certainly take your suggestions into consideration as we continuously strive to improve our services. All the best ~ Laura
Tenpin - Dundee からの回答
Hi Bruce, thank you for the 5* rating of Tenpin Dundee. We're pleased to hear you had really quick and friendly service and that you would recommend us! We look forward to your return!
Take care,
Kirsty
Tenpin - Dundee からの回答
Hey Janette, thank you so much for the 5* rating of Tenpin Dundee. We're so happy to hear that the booking process over the phone was nice and quick and that you had a great welcome on arrival. Hope to see you again soon for another fun time.
Take care,
Kirsty
Tenpin - Dundee からの回答
Hey Teresa, thank you for the lovely 5* rating of Tenpin Dundee. We're delighted to hear you had a good time and that the team provided friendly and helpful service. We hope to see you return again soon!
Take care,
Kirsty
Tenpin - Dundee からの回答
Hi Nikki, thank you so much for the excellent 5* review of Tenpin Dundee! We are delighted you had such a great time and found our team very helpful and we can't wait to welcome you back soon! Best wishes - Mel
Laser Tag Birthday Party
We had a laser tag party for my daughters 10th birthday on the 11th of July and the team there were fantastic with us. I was terrified as it was my first time doing a birthday party but they were so helpful and Kelsie the party host was amazing. Everyone was so kind and made the whole thing stress free and fun
2026年7月11日
Tenpin - Dundee からの回答
Hi Anna, thank you for your 5* review of Tenpin Dundee! We are so glad to hear that you found our staff kind and helpful and that this made the party experience fun and stress-free as a result. We look forward to welcoming you back again soon! Best wishes-Leila
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