Good staff, easy to check in with helpful staff, good advice and guidance. Good and easy to use the lane pad easy to use and able to amend photos etc. Had a problem with the ball stuck on lane and c... もっと見る
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レビュアーのコメントを見てみましょう
We took out Great Grandson bowling as a treat, we booked an early session so it was nice and quiet as can get a bit noisy there. Staff very friendly and helpful as I am not a regular bowler and the... もっと見る
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It was awful experience. Food never delivered to lane and than told to eat it now when it was ready while Kids wanted to have games in arcade. In arcade after winning tickets they decided to g... もっと見る
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The venue is absolutely perfect! My nephew's from Africa had an absolute blast! We came in for tenpin bowling & ended up participating in a lot more activities. Customer service was spot on though the... もっと見る
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企業情報
当該企業による記述
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
連絡先
Leisure West Complex, Browells Lane, Feltham, TW13 7EQ, Feltham, 英国
- 0333 034 6100
4.0
ほぼ満足
144件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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Tenpin - Feltham からの回答
Hi Georgina, Thank you for your fantastic 5-star review of Tenpin Feltham! We are so pleased to hear that you enjoyed your visit and found our team friendly and our venue clean and we hope to welcome you back again very soon! Best wishes - Mel
Good i went for my birthday party and…
Good i went for my birthday party and they supply ice cream and lunch and for the birthday child they get a hollowed out bowling pin and a bar of chocolate and a family bowling voucher
2026年9月8日
Tenpin - Feltham からの回答
Hi Alec, thank you for the 5* review! We're so pleased to hear that you had a lovely birthday celebration at Tenpin Feltham, and we hope to welcome you back again soon! Best wishes - Adelaide
Very friendly and helpful staff in…
Very friendly and helpful staff in Feltham branch. They helped us with my child’s wheelchair ramp and were happy to answer any questions we had
2026年9月2日
Tenpin - Feltham からの回答
Hi Don, thank you for the 5* rating of Tenpin Feltham. It's great to hear you had a good time and that the team provided friendly and helpful service. We look forward to welcoming you back again!
Take care,
Kirsty
Tenpin - Feltham からの回答
Hello, thank you for taking the time to leave a review of Tenpin Feltham! We are so pleased you had a great time and we take on board all of your feedback! For any future visits we would advise taking a look at our deals section on our website here https://www.tenpin.co.uk/deals/ for some fabulous offers we have throughout the week! Best wishes - Mel
To expensive tbh about ten pound more…
To expensive tbh about ten pound more than Hollywood bowling you need to match the prices
2026年9月2日
Tenpin - Feltham からの回答
Hi Matthew, thank you for leaving Tenpin Feltham a rating and review. We appreciate your feedback regarding our pricing. We will ensure that this is passed onto the relevant teams or future consideration. We hope to welcome you back again soon! Best wishes - Rosie
Good staff
Good staff, easy to check in with helpful staff, good advice and guidance.
Good and easy to use the lane pad easy to use and able to amend photos etc.
Had a problem with the ball stuck on lane and computer jumped a person but this was quickly sorted and corrected by the helpful staff, had great fun and a good afternoon bowling 🎳
2026年9月2日
Tenpin - Feltham からの回答
Hello
Thank you for your fantastic 5-star review! We are delighted to hear you found our staff helpful and that you enjoyed using our lanes. We're glad the issue with the ball was quickly resolved, and that you had a great time bowling! Best wishes - Clare
From online booking to the last ball…
From online booking to the last ball was a faultless experience.
2026年8月29日
Tenpin - Feltham からの回答
Hi William, thank you for your fantastic 5-star review of Tenpin Feltham! We are so pleased to hear that your experience, from booking to your last ball, was absolutely faultless. We truly appreciate your kind words and look forward to welcoming you back again soon for more fun! Best wishes-Leila
It was awful experience.
It was awful experience.
Food never delivered to lane and than told to eat it now when it was ready while
Kids wanted to have games in arcade.
In arcade after winning tickets they decided to get prize.
Prize was on display but was not available for swap with ticket.
Such a robbery.
Never going back and will
Make sure no birthday party or friends go there.
2026年9月2日
Tenpin - Feltham からの回答
Hi KShah, thank you for leaving Tenpin Feltham a rating and review! We are very sorry to hear about your experience, and we sincerely apologise that your food was not delivered to your lane, and for the issues you encountered with the prize redemption. We will ensure your feedback is passed on to the team for review. Please feel free to get in touch with us directly at customer.feedback@tenpin.co.uk with the subject 'Review - Feltham' if you'd like to discuss your visit further with us. We hope to be able to welcome you back again for a better experience in the future! Best wishes - Rosie
We took out Great Grandson bowling as a…
We took out Great Grandson bowling as a treat, we booked an early session so it was nice and quiet as can get a bit noisy there.
Staff very friendly and helpful as I am not a regular bowler and they helped with the technical stuff.
Meal was included and food was hot and tasty , restaurant are was clean and tidy.
Spent an hour in the arcade, great grandson had a great time and all in all it was a lovely visit.
2026年9月2日
Tenpin - Feltham からの回答
Hello Julie,
Thank you for taking the time to rate Tenpin Feltham 5 stars. We are so pleased to hear that you and your great-grandson had such a lovely visit. It's fantastic that you enjoyed the quiet early session, found our team friendly and helpful, and loved the hot and tasty meal. We're also delighted that the arcade added to the fun! We hope to welcome you back again soon. All the best ~ Laura
The staff was so sweet and it was quick…
The staff was so sweet and it was quick and easy the whole time for my birthday party it was a blast
2026年4月21日
Tenpin - Feltham からの回答
Hi Jasleen, thank you for the 5* rating of Tenpin Feltham. We're pleased to hear you had a lovely experience celebrating your birthday. We appreciate your kind words. Hope to see you again soon!
Take care,
Kirsty
Tenpin - Feltham からの回答
Hi Debra
We are pleaded to hear that you enjoyed the atmosphere. Hope the bowling was fun too! hope to see you soon. Best wishes - Clare
Tenpin - Feltham からの回答
Hi Maya, thank you for leaving Tenpin Feltham a wonderful 4* rating. We are so pleased you enjoyed spending time at our venue with your children! We hope to welcome you all back again soon. Best wishes - Kaylee
Fun day out !
Went to Tempin last month it was not too busy so we could use all we wanted without queuing so that was good . Bowling was fun and well organised (good we didn’t have to wear shoes ) and then we went to the karaoke lots of choice for song
2026年7月15日
自発的なレビュー
Tenpin - Feltham からの回答
Hi Raphaella, thank you for leaving Tenpin Feltham a lovely 5* rating. We are so pleased to hear you enjoyed taking part in our activities and found our karaoke song range great! We hope to welcome you back again soon. Best wishes - Kaylee
I visited Tenpin for their bowling and…
I visited Tenpin for their bowling and karaoke experience. Amazing bowling alley and everyone in the party enjoyed. Even the karaoke setup is great where everyone sang their heart out. This place provides best value for money. But truly what made the experience special was the staff. All their staff are so friendly where they explain you pretty much of how the games are played. I saw a manager handle a difficult situation with some other customers in such a calm and polite way. Truly professional team, great games and a vibe which can set up your party sessions to the next level.
2026年8月22日
自発的なレビュー
Tenpin - Feltham からの回答
Hi Pratikraj, thank you for leaving Tenpin Feltham an amazing 5* rating. We are so glad to hear you enjoyed your visit to us recently and that our staff had a positive impact on your visit. We hope to welcome you back soon! Best wishes - Kaylee
Was an amazing Experience the staff are…
Was an amazing Experience the staff are lovely the manager is great and it’s just an amazing place to be! Would really recommend if you are looking for somewhere fun and enjoyable to go! There’s a wide range of things to do it’s endless had the best time 🙌🏽
2026年8月27日
自発的なレビュー
Tenpin - Feltham からの回答
Hi Bhavik, thank you for your wonderful 5-star review of Tenpin Feltham! We are so happy to hear you had such an amazing and enjoyable experience with us. It's fantastic to know our team made your visit so fun and that you appreciated the wide range of activities and we look forward to welcoming you back again soon! Best wishes - Mel
Family friendly
Family friendly, you can wear your own shoes without renting any, I can see many small kids around having their fun.
2026年8月12日
Tenpin - Feltham からの回答
Hello, thank you for the lovely 4* review of Tenpin Feltham! We're so glad to hear you enjoyed our family-friendly atmosphere and the convenience of wearing your own shoes and we very much hope to welcome you back again soon! Best wishes - Mel
Bowling
The game of bowling was good, however there were loads of dirty cups and rubbish left all over tables and the floor.
It wasn't the most pleasant to see
2026年8月20日
Tenpin - Feltham からの回答
Hi there, thank you for leaving a 3* review of Tenpin Feltham. We're so glad to hear that you enjoyed the bowling but we are sorry to hear about the issues regarding cleanliness. We will make sure that the relevant team is made aware to prevent this from happening again. Nevertheless, we hope you will consider visiting us again soon! Best wishes-Leila
⭐ 1/5
⭐ 1/5 – Absolutely terrible experience
Really disappointed with our experience at Tenpin. We were given a bowling lane right next to a large pillar, while there were plenty of other lanes available. The pillar was directly beside us and made it extremely difficult to concentrate or bowl properly. It completely ruined the experience.
What made it even worse was that there seemed to be no reason for putting us on that lane when other lanes were clearly free. We were paying for a bowling experience and expected to be given a suitable lane, not one where we were constantly distracted and restricted by a pillar.
The staff also did not seem particularly interested in helping or making the situation better. We came to have fun, but instead spent the session frustrated and disappointed.
For the price you pay, the experience should be much better. Very poor organisation, poor customer experience and definitely not somewhere I would recommend. I would seriously think twice before booking here again.
2026年8月20日
Tenpin - Feltham からの回答
Hi Harmanpreet, thank you for taking the time to leave us a review of Tenpin Feltham! We are very sorry to hear about your disappointing experience with the lane allocation and the impact it had on your game. Your feedback is extremely important to us and so please be assured this will be shared with the appropriate team for future improvements! We really hope this will not stop you from visiting us again in the future and we very much hope to welcome you back soon! Best wishes - Mel
I took my two grandchildren and we had…
I took my two grandchildren and we had a great time. Place was clean and staff were superb. Food was very disappointing was very expensive but I did not mind that, however expected better quality and a bigger portion. My grandsons had nuggets and chips and they were not cooked properly at all. I had a chicken burger which was very small with one piece of lettuce in the middle and a very cheap small bun. Chicken it self was poor very chewy and I could not eat it, I had one bite and left it.
2026年8月20日
Tenpin - Feltham からの回答
Hi Deep, thank you for your 5* review of Tenpin Feltham! We're so glad to hear that you and your grandchildren had such a great time but we are very sorry to hear about the issues with the food. We will ensure that this is passed across to the relevant team for future improvements to be made. Nevertheless, we hope to see you again soon! Best wishes-Leila
Tenpin - Feltham からの回答
Hello Lily, Thank you for taking your time to leave us a wonderful 5* review. We are so pleased to hear that you enjoyed your recent visit to us and that your children enjoyed it too! We do hope to see you again soon for some more family fun. Many Thanks - Kimberley
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