Wren Kitchens レビュー 

As it stands we have still have half a kitchen. Our first installer decided he couldn't finish the job. We were then assigned a second installer. They have just recently advised they can't do the work either. In between all this mess we have experienced missing products , damaged products and the worst of communication. It would be laughable if it wasn't so serious and my house is a complete building site since July. I don't think they even realise the stress of having no flooring or kitchen table causes. Our beautiful house is like living in a ruin. They have barely acknowledged any of my several complaints. Please Wren don't come on here with your generic apologies as they mean absolutely nothing to me. I've heard them for months. I expect direct action and treating people as human beings above an apology

Without a doubt wren are the most diabolical scam company we have ever had the displeasure of dealing with. Interested in nothing but a quick sale and their fitters appear to be any random pulled off the streets. We’ve been waiting since 8th of June now to have our kitchen finished, our fitter subbed out the work, turned up whenever he fancied and has now gone AWOL with my house keys. Workmanship has defects, and Wren have done NOTHING to rectify the situation, but have been more than happy to snatch their direct debit payment, despite my kitchen being incomplete. I am currently dealing with Michelle, the warranty advisor, who respectfully, is about as much use as a chocolate fire guard. Five weeks since we raised the complaint and she’s still ‘investigating’ and they haven’t even had the decency to send somebody to finish the work and rectify issues in the meantime. The 3 month delay has now meant I’ve had to cancel my tiler twice adding further issue for me to deal with. We are due to have a bathroom installation next month so as anyone can imagine I expected my kitchen to be fully finished perhaps 2 months ago, and here I am still dealing with it. AVOID AVOID AVOID this money grabbing company, shame on wren calling themselves experts in this field!

T moyo good work

We had our door replacements delivered very professionally by Mitchell & Toby. A phone call half an hour before and brought in respectfully.

Very professional experience with Wren home survey team. Gary Pearson was punctual, professional an courteous.

T Moyo very friendly and pleasant guy, who came to do survey on kitchen.

Ethan was amazing

Andrew and Lewis delivered our kitchen this morning. Friendly, good communication and very help. Fantastic job done by both 👍

Laura from Customer Service was very friendly and helpful when we spoke to her about our kitchen.

L. Albrow conducted a visit today to measure for new wardrobes. He arrived at the time stated following a call to let me know his expected arrival time. He was professional, polite and efficient.

We had the opportunity to work with Gavin Jepson twice. He did an amazing job taking care of our furniture and floor and gave us recommendations related to our future ideas.

Bode was super kind and gave us time to reflect in our ideas 🙌 Thank you!!

Samuel was very polite and understood our requirement for service parts as requested. I have every confidence that these will be sent out and delivered as advised.
Samuel was able to cancel an earlier order set up by one of his colleagues where the parts advised to be delivered were beyond those requested.

Survey carried out today by J Taylor was excellent on every level. Brilliant communication prior to visit. Was contacted several times with updates, which was greatly appreciated. Arrived bang on time. Friendly, efficient and very positive about the company. So I'm reassured I've made a good choice with Wren.

Ian was very thorough and did a great job. Explained everything and very helpful.

Mr Olumide Ogunfowora was punctual and telephoned me before his arrival. He was courteous and polite throughout his visit. He answered all my questions carefully, explained the total process meticulously and seemed to be very thorough in his work. A true professional and a great credit to Wrenkitchens.

Such a shame I was going to leave a 5 star review but had 2 cupboard doors which was not “soft closing” and getting caught when closing, customer care seemed brilliant and was going to sort it asap, 6-8 weeks later now not replying and choosing to ignore me! What a shame my experience flipped on its head and went from a 5 too 1 star so quickly

Professional, polite and hassle free experience. Returning customer

I had such a positive experience with Samuel at Wren Kitchens. He was incredibly polite, helpful and kind throughout the whole process. He resolved my problems very quickly and handled everything professionally and efficiently.

Samuel made what could have been a stressful situation much easier, and I really appreciate the time and effort he took to help me. Thank you so much!

Garry Newbery was brilliant, very friendly, professional, knowledgeable. Couldn’t fault him on anything

Surveyor was friendly, informative and was able to advise and answer questions