Currently experiencing huge issues with Wren. Kitchen has been delivered, Wren installer found that measurements were incorrect so left our property, no installer has been found since. Been in lim... ãã£ãšèŠã
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Currently experiencing huge issues with Wren. Kitchen has been delivered, Wren installer found that measurements were incorrect so left our property, no installer has been found since. Been in lim... ãã£ãšèŠã
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The guy from Wren , Simon Mellor was all as hoped. On time, polite, professional and answered all our questions whilst measuring for potential new kitchen. We are looking forward to the next step u... ãã£ãšèŠã
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New kitchen & utility units delivered for self-fitting. On opening two of the boxes, the carcasses were badly damaged. Tried to use the app for replacements but despite several attempts it failed. S... ãã£ãšèŠã
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I spoke with the lovely Sam today at the Wren customer services who made ordering extra items a smooth and pleasant experience! She was very patient when I had a problem trying to pay for my items due... ãã£ãšèŠã
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The Nest, Falkland Way, Barton-upon-Humber,, DN18 5RL, è±åœ
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Very thorough and helpful. Appointment slot was precise, and surveyor arrived promptly. Couldnât fault service
Excellent service from customer support. We really appreciated how well Amanda sorted everything so easily. Really positive and was so happy to help .
Awful company that are less than honest or trustworthy. The staff at the Luton branch are terrible. Designer Akifah told my wife and I we couldn't have a corner unit, which we already have in our existing kitchen. We felt pressured into paying a deposit to secure a discount on 19th May. We have no final design and only a provisional agreement as we were told we can still make changes. We requested a refund and to cancel the kitchen all together 3 days later. Akifah only acknowledged the message to pressure us into not cancelling, no refund given after weeks of waiting. I visited the showroom to ask for a refund, they said only managers can authorise this and Oliwia, who claimed she was a manager, said she would action this and I would have the money in 10 days. Again, no refund after weeks of waiting. I called the store, was told a male manager was busy in a meeting and will call me back. Also claimed Oliwia no longer worked at the showroom. They never called me back. It's the end of July and I have had no contact from them and no refund. Absolutely appalling and disgusting way to behave.
Every time I called Wren. Everybody was so helpful and spoke English.
I've dealt with Kiren and Amanda.
Thanks for sorting everything out. ð
Very professional and pleasant
Perfectly on time, friendly, informative
T Marks was very helpful. Canât wait to see how all dimensions fit the plan for a new kitchen Island.
L Browning from Wren was friendly, efficient and worked around my incredibly messy room (sorry again!). He was professional and I felt very at ease with him in my home. Cannot fault the service he provided!
Stephen Heggie was very courteous and professional. He arrived on time and did what he needed to do without any fuss
Samuel was extremely helpful and went above and beyond to help us out
I Kvetkovska is a friendly lady and approachable person she measured kitchen and she was happy for me to leave her to it, she came on time and text 30 minutes before hand to confirm it
Samuel was very helpful when trying to resolve the issue. He did this efficiently. Thank you!
Had a home measurement done by A Simpson today. He was very nice and answered all questions asked politely. Looking forward to seeing the new kitchen design
Service was polite, quick and easy no trouble at all
Prompt, polite, understanding of our requirements.M.Sabin was a very courteous home survey team member.
Very professional and polite representative from Wren. Came in, got on with the task in hand, asked permission to move things around and take photos. Very chatty
Fantastic team - speedy, careful delivery. All the team (Martin, Steve, Tomas and Danny) were friendly, efficient and helpful. Couldnât fault the service!
Spoke to Bethanie today regarding damaged units. Got it sorted with the minimum of fuss. I'd like to add she was an absolute delight. Wish everyone else showed that much competency in their job.
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