Working with Wren has been a complete nightmare - my parents who are in their late 60’s with disabilities are currently with no kitchen / water / gas for over 2 weeks! We identified dead space and gap... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
From start to finish Tate at Wren Dundee made things so easy and straightforward. Design is exactly what we wanted, Price beat everywhere else, delivery was fast and flexible to our needs. Comm... もっと見る
企業が回答しました
My enquiry today was dealt with by Samuel Budu who I would happily recommend to anyone. He was courteous, friendly and gently walked me through the process in a most professional manner. On my losi... もっと見る
企業が回答しました
After back and forth emails, Joseph corrected an issue over the phone that was deemed as contractually correct. There was an oversight with the colour of this item ordered, as we had changed internal... もっと見る
企業が回答しました
企業情報
Wren Kitchens について
当該企業による記述
At Wren, we like to do things a little differently. We work with you from start to finish to make sure we create your dream kitchen or bedroom at the right price for you. We call this The Wren Way. Get started by requesting a brochure or visiting one of our 124 showrooms across the UK.
The Wren Way
当該企業による記述
- Our heritage
- The family behind Wren has been leading the way for over 35 years - we've been instrumental in making bespoke kitchen design affordable. We are still creating beautiful, hard-wearing kitchens, with a tailored process distilled from our decades of experience.
- Welcoming showrooms
- Visit one of our 124 state-of-the-art showrooms to find out why we are the UK's number one kitchen retailer. Pull up a comfy chair and chat with our designers over tea, coffee, or soft drinks. See (and feel) our cabinets, worktops, accessories, and finishes. Bring the whole family - we've got snacks and kid's play zones with TVs and consoles to keep them busy. Pets are also more than welcome.
- Free design service
- We offer a completely free service to design your kitchen or bedroom. You'll have a personal meeting with one of our fantastic designers who will produce a computer-generated 3D plan of your room based on your ideas, showing how all of the elements fit together and work in your unique space. It couldn't be easier.
- Made to order
- Whatever you choose, we'll make your dream kitchen or bedroom right here in the UK. Our expert, experienced manufacturing team begins production as soon as you finalise your design.
- With you from start to finish
- Our dedicated team are on hand throughout your journey to help guide you through the process. Our showroom team will capture your exact specifications and measurements, work with you to design your dream space, and help you find a finance option that works for you. Then, our craftsmen will build your kitchen or bedroom to your specifications, and our specialist fitters can help you take the hassle out of installation.
- Made in Britain
- As well as our own state-of-the-art manufacturing facilities in Howden, East Yorkshire, Wren has recently invested in a massive new manufacturing facility in Scunthorpe. This allows us to keep quality up and costs down.
- Professional fitting service
- Throughout your project, you will have the full support of our field and office-based teams to deliver and install your dream kitchen or bedroom with minimum fuss.
- Fitted bedrooms now available!
- With a wide range of door and drawer styles, an impressive selection of calming to statement colour options, and fully customisable storage, there's a Wren Bedroom to suit every home, every lifestyle, and every budget.
連絡先
The Nest, Falkland Way, Barton-upon-Humber,, DN18 5RL, 英国
- reviews@wrenkitchens.com
- www.wrenkitchens.com
4.4
優良
10万件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Happy customer
Very polite and efficient also very helpful would use this company again
2026年8月19日
自発的なレビュー
Wren Kitchens からの回答
Hi Anthony,
We appreciate your positive feedback! We are so pleased to hear that our service was polite, efficient, and helpful. Thank you for sharing your experience and for your willingness to use our company again!
Warm Regards,
Callum
D Turco was friendly efficient and…
D Turco was friendly efficient and knowledgeable today at our survey. Nothing was rushed or too much trouble for him!
2026年8月20日
自発的なレビュー
Wren Kitchens からの回答
Hi Gemma,
We're delighted to hear about your positive experience. It's wonderful to know that our team member was friendly, efficient, and knowledgeable, ensuring everything was handled without rushing. Thank you for your kind words!
Warm Regards,
Callum
The customer service we received today…
The customer service we received today was absolutely first class.
From start to finish Joseph was so attentive, quick to respond to my queries.
Joseph was incredibly professional, polite and courteous. which we really appreciated.
Overall, a fantastic experience from start to finish. Five-star service!
2026年8月19日
自発的なレビュー
Wren Kitchens からの回答
Hi Hasina,
We're so pleased to hear about your excellent experience with Joseph. It's wonderful that they were attentive, quick to respond, professional, polite, and courteous, providing a fantastic experience from start to finish.
Warm Regards,
Daniela
Wren Kitchens
Very disappointed experience
Unfortunately, my experience with Wren Kitchens has been extremely disappointing. What should have been an exciting kitchen renovation turned into months of stress, inconvenience and additional expense.
The worktop was the wrong size and had to be remade. The cabinets were not installed properly or level, some of the doors were scratched, and some dents on baseboards.
We complained via email and explained the problems but not responded.
Still waiting the installation to be completed after more than tow months but we are not certain what will be done yet.
For months, we were also left without a properly functioning kitchen for cooking, which caused a huge amount of inconvenience and forced us to buy food from outside, creating additional costs for our family.
For the amount of money we paid, I expected a professional service and proper aftercare. Unfortunately, this has not been our experience.
I would strongly advise anyone considering Wren to think carefully and make sure everything is checked thoroughly before accepting the work.
2026年8月19日
自発的なレビュー
Wren Kitchens からの回答
Hi Bahar,
Thank you for sharing your feedback. I’m sorry to hear about your experience and the disappointment this has caused.
I’ve passed your comments to our management team, who are already looking into this for you. Someone will be in touch with you directly very soon to discuss things in more detail and work towards a resolution.
Warm Regards,
Sam
Wren Kitchens
Mr T Marks is a Very helpful and…
Mr T Marks is a Very helpful and friendly member of your team. Explaining all aspects of our kitchen. Excellent service
2026年8月19日
自発的なレビュー
Wren Kitchens からの回答
Hi Edd,
We're delighted to hear about your positive experience. It's wonderful that our team member was very helpful and friendly, explaining all aspects of your kitchen. Thank you for your excellent feedback!
Warm Regards,
Callum
Bethanie in Customer Support was…
Bethanie in Customer Support was extremely well informed and resolved the issues I had raised.
Excellent service.
2026年8月17日
自発的なレビュー
Wren Kitchens からの回答
Hi Al,
We're delighted to hear about your positive experience! It's wonderful to know that Bethanie in Customer Support was extremely well informed and resolved the issues you had raised. Thank you for your kind words about our excellent service.
Warm Regards,
Daniela
Wren Kitchens
Kitchen
Mr O. Firouzia visited our house to take measurements for our new kitchen. He was very friendly, professional, and well organised. Everything was done perfectly and smoothly. Thank you very much for your excellent service
2026年8月19日
自発的なレビュー
Wren Kitchens からの回答
Hi,
We're so pleased to hear about your positive experience with our kitchen measurement service. It's wonderful that our team member was friendly, professional, and well-organized, ensuring everything was done perfectly and smoothly.
Warm Regards,
Callum
5 stars for Mike
Mike was fantastic - very friendly and professional. Thank you for a great experience.
2026年8月17日
自発的なレビュー
Wren Kitchens からの回答
Hi Jack,
We're delighted to hear about your positive experience with our team member. It's wonderful to know they were very friendly and professional. Thank you for your kind words!
Warm Regards,
Callum
Tom marks was amazing
Tim marks was amazing. Super professional and a really lovely genuine man
2026年8月19日
自発的なレビュー
Wren Kitchens からの回答
Hi Shan,
We are delighted to hear about your positive experience! It's wonderful to know that our team member was professional and a truly lovely, genuine individual. Thank you for your kind feedback!
Warm Regards,
Callum
Keith Wooldridge
Keith Wooldridge, fantastic guy!! did an amazing measure today 😍🥰 what more do you want, excellent!!
2026年8月19日
自発的なレビュー
Wren Kitchens からの回答
Hi Von,
We're so pleased to hear about your fantastic experience with our team member. It's wonderful to know that the measure-up was excellent. Thank you for your kind feedback!
Warm Regards,
Callum
Leon was excellent with dealing with my…
Leon was excellent with dealing with my query.Even though I didn't have my reference number he managed to resolve all my issues . He was so polite and courteous and very customer focus .
Thankyou Leon
2026年8月19日
自発的なレビュー
Wren Kitchens からの回答
Hi Nina,
We are so pleased to hear about your positive experience. It's wonderful that Leon was excellent in dealing with your query, resolving all issues, and was polite, courteous, and customer-focused.
Warm Regards,
Daniela
Wren Kitchens
Experience so far
We’re going through the process of ordering a kitchen and bedroom which has been initiated through Natasha Milne at the Durham store, who I believe is new to the company. She has been very accommodating and patient with our decisions. She is easy to talk to and doing a thorough job.
Today a survey for our guest bedroom was done by Tim Marks to enable our order to move forward. Tim was very pleasant, thorough and respectful of our home despite its present condition.
2026年8月19日
自発的なレビュー
Wren Kitchens からの回答
Hi Sharon,
We're so pleased to hear about your positive experience with our team members. It's wonderful that they were accommodating, patient, and thorough throughout the process. We appreciate your kind words!
Warm Regards,
Callum
From the planning stage right through…
From the planning stage right through to the delivery and installation an excellent experience and no problems. The installation was excellent and bar awaiting a couple of electrical fittings to match my choice, all done in under 2 weeks. Also I must mention during the installation I was kept informed via e-mail to make sure I didn’t have any problems by a very helpful Grace.
In conclusion an excellent job done and I would recommend a Wren kitchen to anyone.
Many thanks,
Dave Crew.
2026年8月19日
自発的なレビュー
Wren Kitchens からの回答
Hi David,
We are so pleased to hear about your excellent experience from planning through to installation. It's wonderful that the installation was excellent and that you were kept informed throughout the process. We appreciate your kind recommendation.
Warm Regards,
Daniela
Wren Kitchens
Kitchen survey.Tim Marks who carried…
Kitchen survey.Tim Marks who carried out a detailed survey was the most thorough ive seen to date.Very profesional and pointed out details others had missed.
2026年8月19日
自発的なレビュー
Wren Kitchens からの回答
Hi Graeme,
We're delighted to hear about your positive experience with our team member. It's wonderful that they were thorough and professional during the kitchen survey, noticing important details.
Warm Regards,
Callum
Great customer service
Great customer service. We needed some units to be replaced and the whole kitchen cupboards are going to be replaced so they will all match .
Very pleased with the prompt response 😊
2026年8月18日
自発的なレビュー
Wren Kitchens からの回答
Hi Donna,
We're so pleased to hear about your positive experience with our customer service. It's wonderful that we could promptly assist with replacing your units and that your whole kitchen will now match.
Warm Regards,
Callum
P Dixon was friendly
P Dixon was friendly, extremely helpful and efficient. He spent time to explain the design and was more than happy to answer questions. Very happy with his service.
2026年8月19日
自発的なレビュー
Wren Kitchens からの回答
Hi,
We're so pleased to hear about your positive experience. It's wonderful that our team member was friendly, extremely helpful, and efficient, taking the time to explain the design and answer your questions.
Warm Regards,
Callum
Final measurements
We had a final measure today. Tim Mark who done the measurements was very friendly and helpful
Looking forward to getting our new kitchen
2026年8月19日
自発的なレビュー
Wren Kitchens からの回答
Hi Elaine,
We're so pleased to hear about your positive experience with our measurement service. It's wonderful that our team member was friendly and helpful, and we're looking forward to the next step with your kitchen!
Warm Regards,
Callum
Had a problem with a loose handle on…
Had a problem with a loose handle on our kitchen. This was fitted two years ago . Got in touch with wren Lindsey at customer services sorted it out in no time. New screws arrived within the week . All ok now cannot fault there after care
2026年8月11日
自発的なレビュー
Wren Kitchens からの回答
Hello,
We're so pleased to hear that our customer service team was able to promptly resolve the issue with your kitchen handle. It's wonderful to know that the new screws arrived quickly and everything is now in order.
Warm Regards,
Daniela
Wren Kitchens
Wren surveyor
Adam Simpson was friendly & professional when he attended to fo survey
2026年8月17日
自発的なレビュー
Wren Kitchens からの回答
Hi Christine,
We're delighted to hear about your positive experience! It's wonderful to know our team member was friendly and professional when attending to your survey. Thank you for your kind feedback!
Warm Regards,
Callum
Natalie was amazing listened and dealt with issue.…
Natalie was amazing listened and dealt with issue promptly.
Good phone manner emphatic to the situation.
2026年8月10日
自発的なレビュー
Wren Kitchens からの回答
Hi Jenab,
We're delighted to hear about your positive experience! It's wonderful to know that Natalie listened and dealt with your issue promptly, and demonstrated an empathetic and professional phone manner. Thank you for your kind feedback!
Warm Regards,
Daniela
Wren Kitchens
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。