The worst customer service you could possibly imagine. They give you a lot of promises & then back that up with text messages & no reply e-mails that tell you nothing & keep you at arms length. Delive... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
The worst customer service you could possibly imagine. They give you a lot of promises & then back that up with text messages & no reply e-mails that tell you nothing & keep you at arms length. Delive... もっと見る
企業が回答しました
I have just had my kitchen delivered by Gareth and Peter. What lovely chaps, very helpful, professional, polite and efficient. I was kept updated as to their eta, both via the tracking link and Ga... もっと見る
My enquiry today was dealt with by Samuel Budu who I would happily recommend to anyone. He was courteous, friendly and gently walked me through the process in a most professional manner. On my losi... もっと見る
企業が回答しました
After back and forth emails, Joseph corrected an issue over the phone that was deemed as contractually correct. There was an oversight with the colour of this item ordered, as we had changed internal... もっと見る
企業が回答しました
当該企業による記述
当該企業による記述

The Nest, Falkland Way, Barton-upon-Humber,, DN18 5RL, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Delivery team of Dave and Jake, arrived on time with a smile and handled everything beautifully!
Great surveyor. Arrived at just the right time. Phoned to confirm arrival. Thanks
I have just had my kitchen delivered by Gareth and Peter.
What lovely chaps, very helpful, professional, polite and efficient.
I was kept updated as to their eta, both via the tracking link and Gareth messaged me himself
The delivery was to the village hall at a busy time and they made sure not to disrupt or obstruct those people arriving/leaving the hall car park. The delivery has all been stacked neatly in the designated space
Thankyou so Much
Rang before appointment to say he was free a bit earlier and he could come 15 mins earlier, always being very busy normally that would be a godsend but unfortunately had to stick with arrangement , However I appreciated the call and the offer .
He was friendly and punctual and got on with the job , explaining the process and booking an appointment for me in store ,
Saranga came for the initial home visit. She was punctual, professional and thorough. Great customer service so far.
Richard was friendly, patient, calm and professional. He assured me that everything would be resolved with the delay to my kitchen delivery and that customer services are available whenever I need support throughout and after delivery of my kitchen.
This is my second kitchen from Wren in 3 years, all went well, but this time there was a dispute with the microwave which I ordered (2 types listed) after a few phones calls to the showroom and customer service I got no satisfaction, then I got a call from Bilal, he listened to my concerns, he was courteous and understanding, and offered to give me a replacement, which is the resolution I wanted, so now all good 👍

Wren Kitchens からの回答
Laura was extremely friendly and efficient at resolving an issue we had with one of our appliances. I was very anxious as a lot of money is being spent at this time and she quickly organised a resolution, listened to me rattling on about our wonderful new Wren kitchen and totally put me at ease. How refreshing is that in a world where we’ve all become accustomed to the big sell and moaning about after sales service. Laura has restored my faith in human nature that it still is possible to resolve issues, be friendly and efficient all at the same time. One very grateful customer and this lady should be running the company! 🤩

Wren Kitchens からの回答
The lady I spoke to at head office was very helpful. And resolved our issue without hassle.

Wren Kitchens からの回答
Showroom staff good but once contract signed and money paid after care( customer care) terrible.
We were sent a mis- matched oven unit, trying to get a replacement has proven impossible.
Would not reccomend.

Wren Kitchens からの回答
Every step of the journey with Wren has been seamless.
The design, factoring in all possibilities and helping turn a tired space into a modern, family friendly kitchen.
The delivery, on time, exceptionally professional and caring of my home - and lovely with my young children.
Installation was done by my preferred fitter, but the instructions and ease in which it went together - and quality of the product - was brilliant.
We did have a couple of mishaps, but Wren responded quickly and provided replacement units efficiently, staying in contact throughout.
Looking for a bedroom from them next!

Wren Kitchens からの回答
Keiron was very knowledgeable, arrived on time and got a feel for what I wanted!

Wren Kitchens からの回答
Great service from Richard L in sales and David A in customer care. Fab kitchen and bedroom.

Wren Kitchens からの回答
Steve Jeffs came to measure up in our kitchen which is to be replaced / he had messaged to confirm his arrival time, he was very professional and spent time with his measurements, he was friendly, personable and informative when we pointed out some areas to question, and an excellent representative for Wren.

Wren Kitchens からの回答
Mike came to measure my kitchen . He came in the time allocated for us , he was respectful, professional and considerate.

Wren Kitchens からの回答
Pleasant gentleman. Explained everything clearly. Quick and efficient No problems
Mr M Rawlinson

Wren Kitchens からの回答
Chris kept me informed of his arrival time. Did a fully professional job on measuring our kitchen. He went through it all. Extremely impressed thanks.

Wren Kitchens からの回答
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