We had a fantastic experience with P. Ford from Wren, who came to measure our kitchen ahead of our design meeting. He was extremely polite, professional, helpful, and knowledgeable, and took the time... もっと見る
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Initially all long contacting Wren etc. After photos were submitted all became clear. A wren employee called from Humber region she was fantastic so helpful explained everything & sorted out my... もっと見る
企業が回答しました
From beginning to the end, superb! We have had nothing but the best of customer service from Wren; In the beginning Peter was fantastic, patient and completely brilliant in the design stage. The custo... もっと見る
My kitchen installation started on 8th June 2026 and to date (15th August) it is still not finished. Multiple items are damaged and doors and handles completely missing. Despite numerous emails and c... もっと見る
企業が回答しました
企業情報
Wren Kitchens について
当該企業による記述
At Wren, we like to do things a little differently. We work with you from start to finish to make sure we create your dream kitchen or bedroom at the right price for you. We call this The Wren Way. Get started by requesting a brochure or visiting one of our 124 showrooms across the UK.
The Wren Way
当該企業による記述
- Our heritage
- The family behind Wren has been leading the way for over 35 years - we've been instrumental in making bespoke kitchen design affordable. We are still creating beautiful, hard-wearing kitchens, with a tailored process distilled from our decades of experience.
- Welcoming showrooms
- Visit one of our 124 state-of-the-art showrooms to find out why we are the UK's number one kitchen retailer. Pull up a comfy chair and chat with our designers over tea, coffee, or soft drinks. See (and feel) our cabinets, worktops, accessories, and finishes. Bring the whole family - we've got snacks and kid's play zones with TVs and consoles to keep them busy. Pets are also more than welcome.
- Free design service
- We offer a completely free service to design your kitchen or bedroom. You'll have a personal meeting with one of our fantastic designers who will produce a computer-generated 3D plan of your room based on your ideas, showing how all of the elements fit together and work in your unique space. It couldn't be easier.
- Made to order
- Whatever you choose, we'll make your dream kitchen or bedroom right here in the UK. Our expert, experienced manufacturing team begins production as soon as you finalise your design.
- With you from start to finish
- Our dedicated team are on hand throughout your journey to help guide you through the process. Our showroom team will capture your exact specifications and measurements, work with you to design your dream space, and help you find a finance option that works for you. Then, our craftsmen will build your kitchen or bedroom to your specifications, and our specialist fitters can help you take the hassle out of installation.
- Made in Britain
- As well as our own state-of-the-art manufacturing facilities in Howden, East Yorkshire, Wren has recently invested in a massive new manufacturing facility in Scunthorpe. This allows us to keep quality up and costs down.
- Professional fitting service
- Throughout your project, you will have the full support of our field and office-based teams to deliver and install your dream kitchen or bedroom with minimum fuss.
- Fitted bedrooms now available!
- With a wide range of door and drawer styles, an impressive selection of calming to statement colour options, and fully customisable storage, there's a Wren Bedroom to suit every home, every lifestyle, and every budget.
連絡先
The Nest, Falkland Way, Barton-upon-Humber,, DN18 5RL, 英国
- reviews@wrenkitchens.com
- www.wrenkitchens.com
4.4
優良
10万件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Home was surveyed by Kevin Turner
Home was surveyed by Kevin Turner - Arrived within the agreed time window despite difficult parking arrangements in the area and quietly got on with doing a great job
2026年8月14日
自発的なレビュー
I visited Wren Lakeside showroom today
I visited Wren Lakeside showroom today. All the guys were super friendly and helped me to find the exact product I was looking for. Amazing work. I will be back.
2026年8月17日
自発的なレビュー
Sunday measuring service Brilliant!
To accommodate a service on a Sunday is brilliant. J Braker was very professional explained what was going to happen and we are looking forward to seeing our design in the showroom later this week.
2026年8月16日
自発的なレビュー
Richard from Wren was amazing and very…
Richard from Wren was amazing and very helpful and understanding managed to sort out my problem straight away. Thanks Richard.
2026年8月17日
自発的なレビュー
Richie could not have been more helpful…
Richie could not have been more helpful in resolving my issues. He’s emails have explained all the details of the resolution. I suggest you use him as an excellent example when training other staff. What is particularly good about wren customer service is that when I talk to them then are empowered to make decisions and resolve things on the spot.
2026年8月17日
自発的なレビュー
Home survey
J Lomax did our home survey today. Excellent customer service and really helpful.
2026年8月17日
自発的なレビュー
Kitchen measuring service
Mark willmott came out to measure my kitchen Mark was friendly, polite and professional.
All completed quickly excellent service so far 🙂
2026年8月17日
自発的なレビュー
Breath of fresh air
Richard listened to my problem and sorted it out efficiently and respectfully,good telephone manner
2026年8月17日
自発的なレビュー
The suveyor KSmith
The suveyor K Smith was very polite & professional. He arrived promptly, introduced himself, he took time to listen to our proposed plans for the kitchen before he undertook the survey.
Happy with the visit.
2026年8月17日
自発的なレビュー
Very professional service
Very professional service
Andy moss was incredibly helpful and talked us through everything
Would highly recommend this level of service
2026年8月16日
自発的なレビュー
Great customer service given by…
Great customer service given by Richard, who was friendly, professional and very helpful. He explained everything clearly and got a replacement on it's way for me.
2026年8月17日
自発的なレビュー
Superb - From beginning to the end
From beginning to the end, superb! We have had nothing but the best of customer service from Wren; In the beginning Peter was fantastic, patient and completely brilliant in the design stage. The customer engagement after was brilliant, keeping us updated at every stage. When it got to install, Dave & Daz were first rate, very professional and so accommodating, plus first class work. We are incredibly happy with what we have, thank you Wren
2026年8月14日
自発的なレビュー
Genuine person
L albrow is a very lovely guy, very well spoken and polite, turned up and got on with what he needed would definitely recommend
2026年8月17日
自発的なレビュー
Good service
Polite, friendly and efficient service. Arrived on time and we were kept updated of eta.
2026年8月17日
自発的なレビュー
Jordan was on time and very polite and…
Jordan was on time and very polite and informative. He carried out the work very professionally. He was very friendly and would use him anytime again and recommend him anyone.
2026年8月17日
自発的なレビュー
Richie was very helpful in the customer…
Richie was very helpful in the customer services department and resolved my issue quickly.
2026年8月17日
自発的なレビュー
Great experience
My experience from start to finish was well handled by knowledgeable and friendly staff from design (Aleena), delivery and our dealing with customer services (Jordan B) who resolved the few issues which did arise.
The quality of the kitchen is fantastic and the online videos and guides allowed a straight forward self build.
Very pleased with the overall service and quality of product.
2026年8月17日
自発的なレビュー
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Lena was great she took over from…
Lena was great she took over from another person and made the kitchen design 10x better. A few teething problems through the whole process but quickly resolved. I'm very happy with the finished kitchen.
2026年8月3日
自発的なレビュー
Wren Kitchens からの回答
Hi Jennifer,
We're so pleased to hear about your positive experience and that Lena made your kitchen design significantly better. It's wonderful that any issues were quickly resolved, and you're very happy with your finished kitchen.
Warm Regards,
Daniela
Wren Kitchens
Mr Hickman
Mr Hickman , very professional and polite, he did the measurements about our kitchen with great detail.
2026年8月17日
自発的なレビュー
Wren Kitchens からの回答
Hello,
We are delighted to hear about your positive experience with our surveyor. It's wonderful to know they were very professional and polite while measuring your kitchen with great detail.
Warm Regards,
Daniela
Wren Kitchens
Easy to book a survey
Easy to book a survey
Surveyor arrived on time and was very efficient
2026年8月17日
自発的なレビュー
Wren Kitchens からの回答
Hi Kathryn,
We're delighted to hear about your positive experience! It's wonderful to know that booking a survey was easy and that our surveyor arrived on time and was very efficient. Thank you for your kind feedback!
Warm Regards,
Daniela
Wren Kitchens
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