Your Move レビュー 

10,978
TrustScore 5段階評価の4.5

4.4

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Megan at Sittingbourne is so thorough, you always get an email back promptly or she will reach out another way. You don’t have to chase her, you’re not left hanging. She is so polite when you speak... もっと見る

5つ星のうち5の評価

I recently moved into a property through Your Move Walkden and had a really good experience from start to finish. They guided me through every step and kept me updated throughout. A special than... もっと見る

企業が回答しました

5つ星のうち5の評価

Your Move Beccles are excellent. Kayleigh, Maddie and Olly are so professional and ensure updates are given promptly and guided us through the whole process stress fee. I would highly recommend 5* se... もっと見る

5つ星のうち1の評価

Buyer beware! We had a negative experience with YourMove Broadstairs, after a drawn out 6 month process to purchase a property on Beacon Road the vendors pulled out on the day of exchange- we later... もっと見る

企業が回答しました

企業情報

  1. 不動産業者
  2. 不動産業

当該企業による記述

Your Move is a multi-award winning estate and letting agency with a nationwide network of connected branches, offering expert property services across England, Scotland and Wales. Whether you're buying, selling, renting or letting, our local property professionals are here to guide you every step of the way. We put our customers first in everything we do. From initial valuation to final completion, Your Move is committed to delivering exceptional service, honest advice, and tailored support. We pride ourselves on our clear communication and personal approach, because we know that no two moves are the same. With decades of experience and local market knowledge, our team takes the time to understand your needs and ambitions, ensuring a smooth and stress-free journey. "All under one roof" - we also offer access to trusted partners for mortgage advice, insurance, surveying and conveyancing, making Your Move a truly comprehensive property solution.


連絡先

4.4

優良

TrustScore 5段階評価の4.5

1万件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.4

すべてのレビュー

(10,978)

過去12か月のレビュー数: 524

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Great Team

Everyone at Your Move Romford has worked very hard to successfully sell our property especially Gaurav & Georgia.
Very good communication throughout and professional.
Cannot be faulted.

2026年9月12日
5つ星のうち5の評価

Your Move Beccles are excellent

Your Move Beccles are excellent. Kayleigh, Maddie and Olly are so professional and ensure updates are given promptly and guided us through the whole process stress fee. I would highly recommend 5* service.

2026年9月14日
5つ星のうち5の評価

Megan at Sittingbourne is superb

Megan at Sittingbourne is so thorough, you always get an email back promptly or she will reach out another way. You don’t have to chase her, you’re not left hanging. She is so polite when you speak to her, nothing is too much. There are many times she has reassured me that I do matter as a landlady, exemplary service.

2026年9月10日
自発的なレビュー
5つ星のうち5の評価

I had an amazing experience and I need…

I had an amazing experience and I need to thank everyone for the great experience and customer service

2026年9月10日
自発的なレビュー
Your Move ロゴ

Your Move からの回答

We're so glad to hear you had an amazing experience and appreciate your kind words about our service. Thank you for your wonderful feedback!

Regards,
Your Move

5つ星のうち2の評価

Your move generally were ok but their…

Your move generally were ok but their conveyancing solicitors made me rip my hair out

2026年3月11日
Your Move ロゴ

Your Move からの回答

We appreciate your feedback regarding your moving experience. We are truly sorry to hear about the difficulties you faced with the conveyancing solicitors. Could you provide more information please?
Regards,
Your Move

5つ星のうち5の評価

I recently moved into a property…

I recently moved into a property through Your Move Walkden and had a really good experience from start to finish. They guided me through every step and kept me updated throughout.

A special thank you to Mr Lee for being so helpful and understanding. He made the whole process much easier and stress-free.

Really happy with the service and would definitely recommend Your Move.

2026年9月2日
自発的なレビュー
Your Move ロゴ

Your Move からの回答

Thank you for your wonderful review! We are so pleased to hear that your recent move was a positive experience from beginning to end. It's fantastic to know that our team provided clear guidance and kept you informed throughout the process. We truly appreciate your kind words.

Regards,
Your Move

5つ星のうち5の評価

My Move was an Easy Move

Easy to contact and pleasant to do business with. Achieved plenty of footfall and kept me apprised at all times of viewings. Quick to provide feedback. Gave good advice about completing the process and remained engaged until the sale was completed.

2026年9月4日
Your Move ロゴ

Your Move からの回答

Thank you for your wonderful review! We are so pleased to hear that you found our team easy to contact and that we kept you well-informed throughout the entire process. We appreciate your kind words about our advice and continued engagement until the sale was completed.

Regards,
Your Move

5つ星のうち1の評価

11 Thompson street East Darlington

11 Thompson street Darlington
"Extremely poor and unlawful behavior from this agency. We were due to move in today with our 10-month-old baby, having called the agency every single day for updates. On the day of the move, they informed us that our references hadn't cleared in time and that we did not meet their income criteria. They are now illegally refusing to refund our £192 holding deposit. Under the Tenant Fees Act 2019, failing an internal referencing check or income criteria is NOT a legal reason to retain a holding deposit. They are exploiting international renters. This matter has been formally reported to the Property Redress Scheme and Trading Standards."

2026年9月10日
自発的なレビュー
5つ星のうち5の評価

A fantastic service from the Your Move…

A fantastic service from the Your Move team. Everyone was friendly, helpful, and always willing to answer my questions. They communicated clearly throughout and went above and beyond to ensure everything progressed smoothly. Thank you for making the process so easy. Highly recommended!

2026年9月10日
自発的なレビュー
Your Move ロゴ

Your Move からの回答

Thank you so much for your wonderful feedback! We are absolutely delighted to hear that you had such a positive experience with our team. It's fantastic to know that our clear communication and dedication made the process easy for you. We truly appreciate your recommendation!

Regards,
Your Move

5つ星のうち5の評価

Well done.

They got the job done and were easy to deal with.

2026年9月10日
Your Move ロゴ

Your Move からの回答

We're so glad we could help and make things easy for you. We appreciate your kind words!

Regards,
Your Move

5つ星のうち5の評価

Moving House Stress

Your Move are a good company to deal with. As a tenant I had some issues and stresses. Moving out of one house into another was monumentally stressful but Susan Black was amazing, professional but also friendly and supportive while maintaining an objective stance as the go-between (tenant and landlord) in any scenario that occurred, Thank you for your diplomacy and efficiency

2026年8月9日
自発的なレビュー
Your Move ロゴ

Your Move からの回答

We are so pleased to hear that our team provided such excellent support during your move. We understand that moving can be a challenging time, and we are glad that our colleague's professionalism, friendliness, and diplomacy made a positive difference for you. We appreciate your kind words.

Regards,
Your Move

5つ星のうち1の評価

I had contacted them about renting a…

I had contacted them about renting a house. Two days before moving in, they rejected my application based on a misrepresentation of a material fact. They wanted to retain my holding deposit, but they returned it after I threatened to sue them. They are a waste of time and poor services too.

2026年9月8日
自発的なレビュー
Your Move ロゴ

Your Move からの回答

We sincerely regret that your application experience was unsatisfactory. We would like to review this situation, which branch was this with?

Regards,
Your Move

5つ星のうち1の評価

Horrible service on multiple occasions…

Horrible service on multiple occasions back to back. They schedule appointments foe viewing and do not turn up. When you call them, the person on the line says they are not from the lettings dept and therefore your call falls on deaf ears. They falsely claim they have left voice mails. They deliberately misspell email addresses and say they have sent appointment cancellation emails. To clairify, these emails are sent 15 minutes before the appointment. The so called representative said the property has been removed from the market. If that is the case, then why waste our time with appointments. I strongly suspect this is click bait for properties not on their portfolio. Disgusting service from a fly by night quack estate agent.

2026年9月4日
自発的なレビュー
Your Move ロゴ

Your Move からの回答

We are truly sorry to hear about the frustrating experience you have had with our services on multiple occasions. We are committed to improving our processes to prevent such occurrences in the future, to do so could you please let us know which branch this was with?

Regards,
Your Move

5つ星のうち5の評価

The manager & staff were amazing

The manager & staff were amazing, nothing was too much trouble for them. I mentioned I was disappointed with the photographs taken for a previous property I had sold and manager, Steve, came out with a drone & took the splendid photos himself
The office is well located in Oswestry & properties for sale are well displayed. I was away much of the time the bungalow was being marketed & there was always someone to come out to meet prospective buyers & show them round the property
Many thanks to one and all. A great result at a difficult time in the property market

2026年9月3日
Your Move ロゴ

Your Move からの回答

We are so happy to hear about your positive experience with us, especially regarding the extra effort with the property photographs. It's wonderful to know that our team's dedication to assisting with viewings, even in your absence, made a difference. We truly appreciate your kind words and are delighted we could achieve a great result for you.

Regards,
Your Move

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