Your Move レビュー 

Your Move Glenrothes is the worst renting agency I have dealt with. I have been living in one of the property they manage for more than four years and been reporting issues in the property for at least three years but they do not repair anything, almost many things need to be changed but they do not get a damn about anything. They are only interested in their ticking off policy and six month visits, tenants are not valued at all. They are interested only in satisfying landlords. They deceive tenants and make them to live in hard conditions. In short do not use this agency to rent or buy a property.

Very friendly and really helpful with advice and keeping us up to date. Woukd and have recommended the Sutton on Sea Estate Agents Sarah especially.

Happy with service provided, staff very helpful and polite.

Excellent service throughout from Matthew and team. Good communication/information. Always polite, friendly & professional. Competitive costing. Recommended.

Natalie very helpful

Recently decided to sell my house and chose to go with yourmove following a face to face meeting with their agent, Lorna. The entire experience so far has been flawless and made great by Lorna, with excellent communication and solid advice. Lorna did exactly what she said she would and took the stress out of a very stressful experience. I'm so glad I chose yourmove, very professional and very customer focused. I would absolutely recommend yourmove!

Very good sales team I am very happy with the service from the Wigton sales team

Very very good service especially from Michelle,we’ll done everyone.

The girls in the office were friendly, efficient & great at communicating by far the best estate agent I had dealings with. Lorna was really friendly & professional while showing us round the property & when we offered while viewing she was quick to take it to the seller. Very happy with the service

Communication was easy. The approach of the staff was excellent. I enjoyed every bit of my dealing with Your Move

Lovely staff easy to work with and gave me great advice

Staff friendly and give good advice where required.

Prompt and efficient arrangement to view the property and the person who showed us round was engaged and interested. Offers were communicated quickly by Morgan and feedback equally quickly. So far - all processes have been managed efficiently and professionally. Morgan is very good to deal with

I had a fantastic experience with Your Move from start to finish. Emily and Lee were both incredibly helpful, friendly, and professional throughout the whole process. They kept me informed every step of the way, answered all of my questions quickly, and made everything as smooth and stress-free as possible. Their excellent communication and support really stood out, and I couldn’t have asked for a better service. I would highly recommend Your Move, especially Emily and Lee, to anyone looking to buy or rent a property. Thank you both for all your help!

Kirsty Affleck was absolutely amazing. To be honest, I dealt with the other staff as well, and they were really lovely. I had no issues from start to finish. Everything was handled for me, so that my application was made effortless from my side. I absolutely 100% recommend Your Move in Consett. Thank you to you all, you're incredibly amazing.

Worked with the team at Your Move Swanley to sell our prorperty. George. Ella and the team did a fantastic job. They were super helpful throughout, always available to help and answer any queries and went the extra mile to get the sale over the line. Brilliant company to deal with and would certainly recommend you give them a try.

First- rate professional, understanding and caring support from Victoria in all our conversations. Constant updating and response over any issues we had. First - class service. Thank you

Fiona and Avril at the Sheerness Branch are fantastic. I accepted an offer after being with them for 2 weeks and they have restored my faith in the human race bless them. After being messed around with another agency who were useless, rude and untrust worthy, they were efficient, practical and professional. Brilliant team - thank you. :)

Lack of Transparency and Poor Service

I instructed Reeds Rains/Your Move to find a tenant for my property and opted for their Rent Collection service. I relied on the Fee Table provided at the front of the agreement to understand the costs — as any reasonable person would. What I was not told, either verbally or in the Fee Table, was that a hidden exit fee equivalent to one month's rent plus VAT would apply if I later chose to manage the property myself.

This fee was buried in the body of the contract with no signposting. Had it been disclosed, I would never have chosen this service.

The service itself was equally poor. They failed to collect the very first rental payment — my tenant had to tell me the rent was overdue. They also failed to contact the tenant before the end of the first year to discuss renewal, as their own documentation required. Both times, my tenant came to me directly.

I have now escalated through two stages of their complaints process without any meaningful engagement on the core issue, and will refer the matter to The Property Ombudsman if Stage 3 does not resolve it. Any landlord considering this service should read every clause of the Terms of Business carefully — the Fee Table does not give you the full picture.