Get my wavelength magazine subscription with these legends. A brilliant, local & knowledgeable surf shop 🤙🏽
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Great company. Ordered a couple of times. Second time there was an issue with my browser/the system which meant a double order. Called in and they made it right straight away refunding postage as a... もっと見る
Polite, kind and courteous. This small company and it's employees are a credit to their industry, (if only other shops had their morals!) There attention to the customer is fantastic with little... もっと見る
I subscribed to wavelength magazine through 10 over surf shop,quick to deliver. Always full of insightful and inspiring articles and visually stunning pages without being loaded with adverts. Grea... もっと見る
企業情報
10 Over Surf Shop について
当該企業による記述
Our commitment goes beyond just being an online surf shop. We are deeply passionate about supporting the Newquay and Cornish community, as well as fostering the growth of young surfers.
At 10 Over Surf Shop, we believe in building a close-knit family that extends beyond our employees to include our customers.
Located just a stone's throw away from the renowned surf beaches of Fistral Beach, we have the advantage of personally testing all the surf hardware and wetsuits we stock. This hands-on experience allows us to provide valuable advice on surfing in Newquay, recommend the right equipment for your needs, suggest the best places to dine, and answer any other questions you may have about this vibrant coastal town.
At 10 Over Surf Shop, we are more than just a business – we are a passionate community dedicated to enhancing your surf experience while preserving the beauty of Mother Earth. Join our family today and embark on an unforgettable surfing journey in Newquay.
連絡先
Unit 14 Darbari Prow Park, Treloggan Industrial Estate, Newquay, TR72SX, Newquay, 英国
- 01637 226 336
- chris@10oversurf.com
- 10oversurf.com
ネガティブなレビューに回答していません
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Cool surf shop and great stuff and…
Cool surf shop and great stuff and quick delivery.
I subscribed to wavelength magazine…
I subscribed to wavelength magazine through 10 over surf shop,quick to deliver.
Always full of insightful and inspiring articles and visually stunning pages without being loaded with adverts.
Great quality magazine
Bought a magazine from here for my…
Bought a magazine from here for my daughter recently and she is obsessed! Would definitely recommend
Top calibre local surf shop
Top calibre local surf shop that is well embedded in the culture down here!
All-round top tier surf shop
Fast shipping, good comms from the admin team, and great value for excellent products. Love this shop!
Bought from these guys a few times
Bought from these guys a few times. Would definitely recommend them to anyone. Always friendly service. Great quality products. Proper surf shop!!
Great
Great. Very happy. Ordered my mag on Saturday and it was here first thing Monday. Thank you.
Wavelength magazine
Ordered wavelength magazine from them. It got delivered when it said it would and even had some free stickers with it!
By far my favourite surf shop
By far my favourite surf shop, great selection of surfing equipment, apparel and the 10 over surf club is a game changer
My items arrived in excellent time
My items arrived in good time, with plenty of communication to set expectations. Arrived in perfect condition!
Speedy delivery of the Wavelength…
Speedy delivery of the Wavelength magazine - new subscriber and really pleased with it.
Frustrating
2 of my orders never arrived (over 200$ spent), and despite multiple emails and reminders over last 3 months - I don't even get a response or refund - frustrating experience to say the least. This is not how you treat your customers and fans.
poor customer service
i have ordered from this shop on the 12th of this month.it is now 27th nothing has been dispatched yet and the only answer im getting is ,that the guy is going to go to the store ( on a sunday) and will take care of it.
Twice already.

10 Over Surf Shop からの回答
Shipped out quickly!
Really poor customer service and…
Really poor customer service and attitude. I don't like to be negative, but I feel really frustrated with the customer service we have received and I have not had any reply to the 3 emails I have sent or the voice messages left. My 12 year old daughter bought a towel from this company for her friend. The towel arrived with the parcel glue attached to it so the towel was damaged despite our best efforts to remove it from the tape carefully. I have sent 10 over surf shop pictures of this and asked, as per their policy, would they be happy to arrange an exchange. Completely reasonable request. Their policy clearly says that a return/exchange has to be agreed by them before you send the item back. They have make no effort to help this process and my daughter does not want to send the item back without their agreement. We do try to use local, small companies but their attitude does not help small businesses. A really negative experience. A lesson for this business - please reply to emails, especially polite ones, please return calls if you prefer to do that than email. thank you
Missing Items in delivery and no replies
Placed an order for 2 pairs of Saxx Kinetic boxer briefs and only 1 pair arrived. Emails bounce back as undeliverable (the email address is per the contact page) and no reply to the customer contact request page.
Paid using their Shop payment app (not PayPal), so don't know where I stand.
Zero replies from10 Over Surf Shop is not good.

10 Over Surf Shop からの回答
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。







