1Betレビュー 

1Bet からの回答

2025年10月21日

Hi Luciano,

Thank you for taking the time to write a review, we appreciate the kind words.

We're always open to receive any kind of feedback, be it positive or negative, as we value the opinion of loyal customers like yourself, so if there's anything else you wish to share, we would love to hear about it.

We wish you lots of fun with your future bets.

Best regards,
The 1bet Team

1Bet からの回答

2025年10月15日

Hi Piero,

Thank you for taking the time to write a review, we appreciate the kind words.

We're always open to receive any kind of feedback, be it positive or negative, as we value the opinion of loyal customers like yourself, so if there's anything else you wish to share, we would love to hear about it.

We wish you lots of fun with your future bets.

Best regards,
The 1bet Team

1Bet からの回答

2025年10月15日

Hi Matheus,

Thank you for taking the time to leave another review.

We kindly remind you that we are not able to accept documents that have no address on, or files that do not meet our requirements for authenticity and legibility. Please provide one of the alternative documents our colleauges have asked you for instead.

All that is needed as a proof of your current address, is a document issued within the past 6 months, that contains your full name, residential address, and has a clear issue date. We rely on your cooperation to be able to complete the account security procedure. Thank you!

If you have any questions or need any help, you can always contact our agents in Live chat.

Best regards,
The 1bet Team

1Bet からの回答

2025年10月15日

Hi Karim,

Thank you for taking the time to write a review, we appreciate the kind words.

We're always open to receive any kind of feedback, be it positive or negative, as we value the opinion of loyal customers like yourself, so if there's anything else you wish to share, we would love to hear about it.

We wish you lots of fun with your future bets.

Best regards,
The 1bet Team

1Bet からの回答

2025年10月13日

Hi Kenneth,

Thank you for taking the time to write a review. We greatly value feedback from loyal customers like yourself.

We appreciate the kind words, as well as the constructive criticism. We strive to do better, and we are working on improving the average withdrawal handling time.

We wish you lots of fun with your future bets.

Best regards,
The 1bet Team

1Bet からの回答

2025年10月3日

Hi Marko,

Thank you for taking the time to leave a review.

You're a loyal customer and we appreciate having you on our platform. Your feedback is important for us, so we want to clear up any misunderstandings about your withdrawal.

We're glad to inform you that the 5,000 € have been approved from our side today. The reason for the small delay is that the withdrawal amount exceeded the weekly limits, as you also had other winnings paid out within the last 7 days.

We wish you lots of fun with your future bets.

Best regards,
The 1bet Team

1Bet からの回答

2025年10月1日

Hi Rebecca,

Thank you for taking the time to leave a review.

Please make sure that you are familiar with the rules of the cashback promotions. It's awarded based on your net losses since the start of the promotional period. You've had great winnings on the 21st and 25th of August, and we can't compensate you for reinvesting part of your profit back. The cashback will always be there for you when your losses outweigh the winnings.

We encourage you to take a look at the current deposit offers and reload bonuses by navigating to the My Promotions section in your account.

We wish you lots of fun with your future bets.

Best regards,
The 1bet Team

1Bet からの回答

2025年9月25日

Hi Seaview,

Thank you for taking the time to share your feedback with us.

Please respond to the Email our colleagues from the KYC team have sent you, with the required documents, and they will be able to assist you further.

Thank you for the cooperation in advance.

Best regards,
The 1bet Team

1Bet からの回答

2025年9月24日

Hi Alin,

Thank you for taking the time to leave a review.

We understand how excited you are to receive your winnings! Please kindly note that the verification procedure is a mandatory step, necessary for your account security. Thank you for cooperating with our colleagues by providing documents that meet our requirements for authenticity and legibility.

We're also glad to see that your withdrawal has been approved already. You should receive the money in your bank account very soon, depending on your bank's policy, if you haven't already.

We're always open to receive any kind of feedback, be it positive or negative, as we value the opinion of our customers, so if there's anything you wish to share, we would love to hear about it.

We wish you lots of fun with your future bets.

Best regards,
The 1bet Team

1Bet からの回答

2025年9月11日

Hi Terry,

Thank you for being our customer and for taking the time to leave us an honest review!

We completely understand how you feel and that you're so excited to enjoy your winnings as soon as possible! The verification procedure is a mandatory step, necessary for your account security. Please be patient and cooperate with our colleagues as they guide you through the process.

We wish you lots of fun with your bets.

Best regards,
The 1bet Team

1Bet からの回答

2025年9月4日 に更新

Hi Mathias,

Thank you for providing us with your username.

We completely understand how you feel and that you're so excited to enjoy your winnings as soon as possible! We see that your withdrawal request has now been approved from our side, within the normal time-frame. Thank you for your patience and cooperation with the verification procedure.

We wish you lots of fun with your future bets.

Best regards,
The 1bet Team

1Bet からの回答

2025年9月1日

Hi Jessica,

Thank you for being our loyal customer and for taking the time to write a review.

We see that you have already received a message from our colleagues today, as well as a nice bonus!

If you're more active on the platform, you have the chance to reach the Bronze VIP level, and enjoy even better rewards.

We wish you lots of fun with your future bets.

Best regards,
The 1bet Team

1Bet からの回答

2025年8月18日

Hi Adrian,

Thank you for taking the time to leave a review.

Congratulations on the nice winnings, keep it up! Your withdrawal request has already been approved from our side on Sunday. Please note that bank transfers may take a few business days to reach you, depending on your bank. You should receive the money in your account very soon, if you haven't already.

We wish you lots of fun with your future bets.

Best regards,
The 1bet Team

1Bet からの回答

2025年8月15日

Hi Jean-Noel,

Thank you for taking the time to leave us a review.

Please choose one of the available withdrawal options to open your withdrawal request and our colleagues will revise it as soon as they can. They will reach out to you in case they need any additional documents, so please check your messages regularly.

Thank you in advance for your cooperation!

Best regards,
The 1bet Team

1Bet からの回答

2025年8月12日

Hi Denn,

We appreciate you taking the time to leave us a review.

We are happy to have you on our platform, and we hope that you will continue enjoying our services. We completely understand how you feel and that you're so excited to enjoy your winnings as soon as possible! Please be patient and allow the necessary time-frame necessary for our colleagues to revise your current withdrawal request.

The payment methods available for deposits and withdrawals are not always the same, so we advise you to choose one of the five other options available for you. If you have any questions in this regard, you can always contact our agents in Live chat.

We wish you lots of fun with your bets!

Best regards,
The 1bet Team

1Bet からの回答

2025年8月12日

Hi D'angelo,

We appreciate you taking the time to leave us a review.

We are happy to have you on our platform, and we hope that you will continue enjoying our services. Please make sure that you are familiar with our Terms & Conditions for payouts. If you have any questions in this regard, you can always contact our agents in Live chat. Once you complete the requirements, simply open a new request and our colleagues will revise it as soon as they can.

We wish you lots of fun with your bets!

Best regards,
The 1bet Team

1Bet からの回答

2025年8月12日

Hi Daniel,

Thank you for being our customer and for taking the time to leave us an honest review.

We completely your excitement to enjoy your great winnings as soon as possible! We have checked the case with the specific request you mentioned and we would like to advise you to be more patient, as cancelling and opening a new request will send it all the way to the back of the queue, as each request is unique.

We also have a great VIP program that offers many benefits to our most loyal players, such as better bonus rewards, higher priority on your withdrawal requests, among other perks.

We wish you lots of fun with your future bets.

Best regards,
The 1bet Team

1Bet からの回答

2025年8月12日

Hi James,

Thank you for taking the time to write a review.

We're always open to receive any kind of feedback, be it positive or negative, as we value the opinion of our customers. We kindly ask you to provide us with your username and more details about the specific issues you have experienced. We will do everything possible to address it, so that you can have the best gaming experience on our platform.

Looking forward to hearing from you again.

Best regards,
The 1bet Team