The staff are caring and professional in how they handle customers. I'll be sending others to do business with them.
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I had a great experience from start to finish. Pauline listen to what my need was and she started my application over the phone. I felt that she valued my time and I appreciated that. The process we... ãã£ãšèŠã
Your company is very professional and has better rates than most companies. It's still way too high but eventually we may be able to bring that down. I have enjoyed doing business with you because as... ãã£ãšèŠã
My mom passed away and we had some unexpected expenses after the funeral. 1st Franklin Financial was right on time. Valencia Vaughn at the Bessemer location gave me exceptional service and I am well p... ãã£ãšèŠã
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Providing traditional installment loans to your community while taking pride in being fair, honest, and friendly to our customers through a personal relationship.
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135 East Tugalo Street, 30577, Toccoa, ç±³åœ
- 1ffc.com
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Great Customer Service!
Opelousas, LA - Every time that I had an issue (they have all been my fault) with my loan account they have been very patient and helpful to get me back on track... Katie walked me through each step to get onto the new system, there is no NO hold time... NO let me get you someone that can help... Katie from the Opelousas branch knows her stuff... I have worked with others in the office as well and they also have been very helpful and have great customer service skills but I just had to give a special shout out to Katie. Give the girl a raise!
Excellent.........
I love doing business with FirstâŠ
I love doing business with First Franklin Financial, they are professional, trustworthy and they have great rates!
Great customer service
Great customer service , always a quick response . Mrs. Tasha always takes care of me.
Experience
Company there in Albertville is great to work with no problems the staff people are the best..Thanks
You'll are always friendly and helpful
You'll are always friendly and helpful. Also you'll show that you care about the customers.
Online access has been out for at leastâŠ
Online access has been out for at least 3 months. Canât get any help but they are having trouble with it. Canât look at account payments or due have to call. So how do we know that payments are being made? I got my total payoff today to refinance and itâs way off from my calculations. Probably just been paying the high interest the whole time. Definitely need to work on making your customers feel like youâre able to do the tasks at hand considering itâs Financhal and canât even seem to get the online accounts working. Needless to say this will be the last time I use Franklin.
First franklin has always meet ourâŠ
First franklin has always meet our needs financially, the atmosphere is wonderful. Defiantly would recommend to anyone in need of cash!
1400 N Peterson Douglas Ga office
Jessica and all the ladies at First Franklin 1400 N. Peterson, Douglas Ga. 31533 are the best. Always greeting me and helping me in anyway they can. I really appreciate how they make their customers feel appreciated. Thanks for all you do.
I could take care of everything onlineâŠ
I could take care of everything online and do auto pay so I wonât forget or miss a payment
The worst on line experience
The worst on line experience. Had to call and get let in to my account every month. This is why I paid off loan early to get away from this
The associates were very attentive
The associates were very attentive, courteous, & professional.
They were there when I needed them most
They were there when I needed them most .quick to help me very pleased with to do business them
Loyal customer
I have been a Customer of 1st Franklin for over 30 years. They have been there for me through my highs and my lows. I would recommend them to everyone.
Taken care of people
It's hard to find common courtesy and respectability these days and you guys showed both. Everything was taken care of in a professional and timely manner, thank you
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