J'ai ouvert mon compte le 15 janvier, déposé 250 euros le jour même pour jouer un peu le soir en rentrant du boulot. Sauf que leur vérification KYC s'est éternisée : j'ai envoyé mes documents le 16, p... ãã£ãšèŠã
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Uitbetaling naar creditcrad duurde acht werkdagen wat volgens hun eigen support pagina niet zou moeten kunnen. ð Klacht ingediend en werd verteld dat dit binnen bankverwerkingstijden viel. Mijn bank... ãã£ãšèŠã
Made a card deposit that was stuck on pending for three weks despite being immediately debited from my bank. Could not play, could not cancel, could not get a refund. Money just gone into their pendin... ãã£ãšèŠã
Prima volta che acquisto da loro!e sicuramente non rimarrà l'ultima!! A dir poco pazzeschi!scarpe AUTENTICHE!Attenzione al cliente incredibile!Aggiornamento quotidiano dalla conferma dell'ordine,all... ãã£ãšèŠã
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J'ai ouvert mon compte le 15 janvier
J'ai ouvert mon compte le 15 janvier, déposé 250 euros le jour même pour jouer un peu le soir en rentrant du boulot. Sauf que leur vérification KYC s'est éternisée : j'ai envoyé mes documents le 16, puis relancé le 22 parce que rien ne bougeait, et là on est au 8 février et mon compte est toujours bloqué. Je peux voir mon solde mais impossible de jouer ou de retirer quoi que ce soit. J'ai écrit au support, pas de réponse concrÚte, juste des messages automatiques qui disent qu'ils vérifient. Mes 250 euros sont là mais inaccessibles depuis presque un mois, c'est usant.
J'ai eu un bug sur un dépÎt
J'ai eu un bug sur un dépÃŽt, le chat a remborsé les 50⬠en 20 minutes. Impec. ð
The cashier crashed twice beforeâŠ
The cashier crashed twice before accepting my card payment without warning
My ticket was marked resolved beforeâŠ
My ticket was marked resolved before anyone checked the issue during lunch.
The agent was friendly
The agent was friendly, but kept copying the same FAQ paragraph. My actual question about a missing round was never answered
The licence link opened an empty pageâŠ
The licence link opened an empty page on every device after verification.
Operator details were hard to find
wagering was completely unrealistic onâŠ
wagering was completely unrealistic on mobile.
mag die App wirlkich weil sie aufâŠ
mag die App wirlkich weil sie auf meinem alten S20 ohne ruckeln lÀuft! ð
My â¬50 deposit landd as â¬150 inâŠ
My â¬50 deposit landd as â¬150 in balance. ð¡
Every reply I get ends with 'pleseâŠ
Every reply I get ends with 'plese allow 24 hours'
I was mid resolving a â¬340 disputee
I was mid resolving a â¬340 disputee, chat agent said 'checking with team' and never came back.
â¬18 fee nowhere in the cashier or T&Cs
â¬18 fee nowhere in the cashier or T&Cs, chat says it's a payment provider fee, my provider says it's the site. I withdrew â¬180 and it arrived â¬162.
Ingesteld op zeven dagen en later spijtâŠ
Ingesteld op zeven dagen en later spijt gehad. ð Site laat geen inkorting toe wat op zich prima is. Maar ze laten me ook niet inloggen om mijn saldo te bekijken tijdens cool-off wat overdreven is.
Uploaded documents again
Uploaded documents again, all approved, but the withdrawal was reset to processing and still has not moved a week later with no explanation from support. ð€ Won six hundred, requested payout, was told the account needed re verification
Uitbetaling naar creditcrad duurde achtâŠ
Uitbetaling naar creditcrad duurde acht werkdagen wat volgens hun eigen support pagina niet zou moeten kunnen. ð Klacht ingediend en werd verteld dat dit binnen bankverwerkingstijden viel. Mijn bank zei drie dagen te hebben verwerkt na ontvangst wat betekent dat vertraging bij operator lag ergens...
Signed up on a friend's referral link
Signed up on a friend's referral link, deposited, and the referral bonus went to a different friend altogether. Support said the tracking cookie must have been mixed up, tough luck. No way to correct it. Randomly assigned bonus. ð...
Made a card deposit that was stuck onâŠ
Made a card deposit that was stuck on pending for three weks despite being immediately debited from my bank. Could not play, could not cancel, could not get a refund. Money just gone into their pending void. ð¡ Absolute disgrace.
Sport and gaming sections crsos-mess myâŠ
Sport and gaming sections crsos-mess my balance tracking.
Skrill withdrawals are supposed to beâŠ
Skrill withdrawals are supposed to be instant. ð Support said this was within normal variance. Mine took three days from request to arriving. Not hwat the payment method is designed for.
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