247fastfix レビュー 34

The repairman went ahead investigated and fixed the water pipe without explaining/ informing us of the cost beforehand. Only afterwards did the company called us back and told us the fee, which turned out to be very high. It feels rather dishonest, and I’m not at all pleased with how this was handled. I certainly wouldn’t recommend their service..

Absolutely appalling experience. Please, PLEASE avoid this company if you are vulnerable or in an emergency situation!!!

I called them during a building-wide water outage after my kitchen tap suddenly started running uncontrollably and vibrating loudly following a temporary return of the water supply. I was alone in my flat, panicked, and genuinely worried about flooding or damage.

The plumber arrived and replaced two washers — a job that took minutes — but what they DON’T tell you upfront is the hidden “emergency labour fee” that magically appears AFTER the work is already done.

I was charged:

£50 call-out fee
£50 for washers
£295 “emergency labour” fee that was NEVER clearly explained beforehand

And then, unbelievably, after taking nearly £395 from me, the plumber still had the cheek to ask me for an extra £5 for parking while I was sobbing, standing in my flat waiting for payment.

As a woman on my own, I felt extremely pressured and uncomfortable during the interaction. The payment was demanded onsite immediately, and I felt very intimidated by these men.

It gets worse, despite repeatedly chasing them by phone and email afterwards, I still have not received a proper invoice or receipt. Every time I call, I’m told “it’s being sent over”, yet nothing arrives, and the tone on the phone has since become aggressive and dismissive, and they hang up on you very quickly.

This company seems to rely on people calling in stressful emergency situations and then hitting them with huge undisclosed charges once the work is already complete, I genuinely don't know how they sleep at night.

Please be careful. Ask for FULL written costs upfront before allowing any work to begin, because what starts as a “call-out” can very quickly turn into a near £400 bill for a tiny repair.

Absolute robbing scum.

had an emergency leakage with my toilet. I called this company or agency. The person who picked the phone sounded proffessional then. within the next 30mins a plumber came who was very friendly. while he was trying to fix my toilet something happened and the pipe outside moved out of the way.He ended up not doing it because he didnt have a ladder. he charged me 250 pounds for the parts which he bought and call out visit. i told them I would like a receipt before I paid because it was sounding a bit expensive. and they agreed. the plumber then said I should pay into his personal account because the company was more like agency. after paying i gave them my email but they are not sending me the receipt.

DO NOT USE SCAMED £345 and water still leaking. Taken money and done a runner. So rude See you in court next month. AVOID and avoid the fake plumber named Ali Hasan who owns EWOOD GAS Services - which is linked to this company.

Please avoid at all costs! Quoted me £60 call out fee plus parts for a leaking toilet flusher ended with a bill of £445 for 45mins work. Threatened with debt collectors and £200 surcharge if I didn't pay. Mugged in my own home! AVOID AVOID AVOID

Manipulative and coercive manager who tried to charge us over 400 pounds for a 5 minute job, AFTER taking bank details and lying about the price before the work had been done. Ended up paying 245 after "negotiation" but reporting them to trading standards. To top it off work wasn't even done properly. Guy on the phone is a nasty scammer, trying to manipulate customers. Avoid at all costs.

Well well well… where do we start!
Called out for blocked toilet/macerator problem.
Whilst the plumber attending was sound and quite knowledgeable the fella on the phone was less than helpful and quite aggressive. Quick to explain payment details stating I had the best engineer around to fix the problem., what a helmet
Salesman spiel at its finest.
The plumber on site did resolve the problem granted but failed to silicone the sanitary ware back into place in both the bathroom and en-suite . For £700 I would have expected a proper finish. I actually supplied pipe and fittings to push the job along which is mental looking back! I’m surprised I wasn’t charged parts looking at the reviews!
Was promised a report of works carried out and invoice for works completed, nothing received 5 days later.
The plumber on site asked me to transfer payment into his personal account which I did because he was sound 🚩looking back I had my pants down left right and centre ! Lol
Absolute whoppers!
Called the number and asked for the invoice couldn’t get me off the phone quick enough the geezer was absolutely flapping!
I’ll try again tomorrow
Financial ombudsman and solicitors involved

This service is a pure scam. The electrician that arrived had no clue what he was doing or saying. He was extremely unprofessional as well. His dispatcher also just kept presenting his option as the only possible outcome and tried to show off their supposed credentials. They asked for £750 to change the ‘main Hanley’ (equipment that they shouldn’t touch as it belongs to the grid), however he pointed to my apartment’s isolator panel instead of the actual Henley block. His acting was on point though! Nearly had me fooled given the time and that I was out of electricity. This company should be investigated and thoroughly penalised.

We booked for a socket to be replaced but after looking into reviews we decided to ring back and cancel...

We was told we cannot cancel and after a bit of back and forth we was told to never use the business again and they hung up. I am still unsure if someone will turn up.

Regardless they were unhelpful and not friendly in the slightest.

Ridiculous. Called to remove blockage from my macerator toilet. Came with no equipments whatsover, had one look at the toilet and suggested I need to have a new macerator £1180 total.
Didnt even look behind the toilet at the macerator, didnt try to remove the blockage, didnt step into the toilet, literally just peered in from the door.
Wish I could report the company somewhere!
Still took the call out charge even when NO ATTEMPT was made to clear the blockage. Said he needed a bucket to clear it, well shouldn't a plumber bring one then!?

An atrocious company if I could award minus stars I would. Their fees were exorbitant.
I contacted the company numerous times regarding the completion of a job to fix a smelly Saniflow toilet which needed a small part. Allegedly the part was on order and would be available a couple of days after the initial diagnosis of the problem. I was informed numerous times that either the plumber or the company representative would ring me but to no avail. After a week of stalling tactics I cancelled the supposed job after it cost us £275, a ridiculous amount for a call out and diagnosis of an issue. Do NOT use this company at all as they are totally dishonest and not to be trusted and if possible consider contacting Trading Standards as they need to be shut down. The only positive is the subcontracted plumber was very nice .

Called out to fix an electrical problem, was quoted 50 pounds call out plus labour to fix. Well, they fixed it in under an hour, charged me £295 labour plus the 50 callout fee! Argued with the guy on the phone but to no avail. Do NOT use this company, supreme scammers exploiting people who need an emergency service.

I’m only doing 2 starts because the guy who come to my home was actually sincere and wasn’t rude or horrible to me in the slightest!

I have a blocked waste pipe and explained this on the phone before I had someone come out , he arrived and looked and said he cannot touch it , I told him I explained on the phone it was an outdoor waste block that has overflown & the guy in office clearly didn’t make it seem as big as it was, I had to pay the £40 call out fee

However I got a man on the phone asking me to give £125 for call out and investigation, thankfully the guy who come was not as rude nor demanding and was really kind and apologetic to me! So for that I am grateful

But I wish I did my normal background checks before calling but because I have a toddler in my home I was just in rush to make sure that he would be safe due to it being wastage , definitely wouldn’t recommend calling this company for a call out I’m just so glad it was not at a cost that I can see in many other reviews left!

Scam company, took money and did nothing. Foreign staff are extremely rude when challenged.
AVOID AT ALL COSTS!!!

Toral dusgrace I was charged £200 more that the price i heard on the phone.
Avoid like the plague absolute scammers not replying to my complaint mail even though they said it would take 10 minutes

These are scammers. They are not upfront about their costs and charge exorbitant amount for a small job. For changing a switch, they charged me £300. Do not use. Go with companies who give a fixed quote.

Writing this review as people only ever comment on the bad things especially if the company has had bad reviews in the past.
Plumber came promptly, allowed me to pass him to the landlord whose flat was leaking above mine.
Yes it’s an expensive service but the issue was sorted and they told me & upstairs the costs involved - if I’d have delayed it upstairs & their agents would have been able to ignore/not sort the problem which they have previously done. It could have comprised the electrics to not only mine but everyone else’s in the building.

If the upstairs owner did have to access the pipe himself via his it would have cost him a lot more in repair costs!

"DO NOT USE THIS COMPANY! They are a total scam. Not only do they overcharge well beyond their quoted rates, but their staff is incredibly abusive. If I could give them zero stars, I would. Truly disgusting behavior—stay away!"

AVOID! Absolute scammers, they sent someone who didn’t know anything about plumbing. I wouldn’t give him the job after speaking to him as he gave me a ridiculous price for a 5 min job so he started shouting and demanding a call out fee. I was very stressed and they took advantage of this.

One of my tenants called them in a panic.

The leak was actually minor and under control, but these sharks deployed and plumber and gave her a bill for £800.

They obviously took advantage of a line female in a vulnerable situation. She got me in the phone and the scammer told me it wasn’t worth me coming out. Sensing something was wrong I set off. I just missed them.

There was a leaking waste pipe - not urgent. A 5 minute job to repair but they billed for 2.5 hours.

The repair was shoddy and had to be redone. An invoice on plain A4 paper. No real details.

Website has been operating for 9 months. Total scam.

Scam company.