I paid to watch the met gala at the weekend. I logged in and there was no racing, only a view of the boat house. When I asked why, I was told that they were not covering time trials. I immediately req... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The user help and the person named JACK deserves a raise. He determined the problem quickly. However the instructions on the Smart TV use and seriously lacking. Any intelligent person that reads a... もっと見る
企業が回答しました
After 2 chats to resolve the issue, Jack Alan, the third chat responder, had the great idea to take a picture of my login which kept reporting invalid password. After reviewing all was correctly input... もっと見る
247 TV Stream Customer support were super helpful. They along with the seized Locast really helped NFL and other Fans watch content. We need a Go Fund me Page to fight the Government for shutting th... もっと見る
企業情報
当該企業による記述
247TVStream is an website to watch sports online - from anywhere - Our service is available world wide. Whether you are in Australia, Africa, Albania, or parts unknown, if there is internet, our service is available. You just need to have good internet connection to stream our channels smoothly.
連絡先
USA and UK, 米国
- +1(419) 492-4353
- support@247tvstream.com
- 247tvstream.com
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この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I canceled service. WHERE IS MY REFUND?
I canceled service.
They tell me they refunded me.
I've contacted them 3 times asking how much I was refunded as my checking account doesn't specify 247tv in any refunds received.
I keep getting crickets from them..
They seem to have a problem understanding english as well.
This is their response to this comment:
Reply from 247TVStream
3 hours ago
Hi RST,
I hope you have already received the refund. If not, please email billing@247tvstream.***

247TVStream からの回答
I signed up on Sunday morning…
I signed up on Sunday morning recognizing I didn’t know much about this but they also said on the sign up page 100% guarantee and your money back so I paid my $49 special got it put on my phone couldn’t watch a ball game cause it kept going in and out often on Signal on everything else in my house is fine but I could not get that to work so I decided to ask for a refund well guess what they don’t even want to recognize that I’ve asked for a refund. They don’t recognize my email to them they just sent me an automatic Error email back saying you can watch 2024 seven… Very poor company don’t trust them don’t buy it it don’t work

247TVStream からの回答
It always seems to take a lot of effort…
It always seems to take a lot of effort to get this to work. Tonight I was online for 90 mins trying to watch football. Mike was the 3rd agent I worked with and he finally got it right. It seems that they need to keep changing apps or trying to get you to use their box. I don’t want a box. Once it works the picture is HD but some glitches like most streaming.

247TVStream からの回答
They misspelled the my user name and…
They misspelled the my user name and password during entering them into their system. Hours of extreme frustration over two days, no one from 247tvstream could not correct it. Missed my NFL football game and requests for my $$$ back were responded with pre worded emails and CHAT messages that were useless. Support Chat agents provide incorrect instructions and directed me to do something that was not applicable to the problem. They changed the spelling of my username and password multiple times alternating between the two. Do not waste your money or energy beating your head against the wall. Two days of frustration and anger is what I got for the money I spent.

247TVStream からの回答
Roberto is one of your finest…
Roberto is one of your finest agents...always courteous and gets problems sorted in no time
Thank you Roberto

247TVStream からの回答
No closed caption or subtitle-refused to refund.
Tried to cancel but refused because of not good reason. Well they don’t provide the subtitle or closed caption as we are deaf and need closed caption. They said sorry missing the festure but still refused to do refund. Disappointed. The ad said if not satisfied, they would do refund but they lied.

247TVStream からの回答
These people are crooks
These people are crooks. Whatever you do, stay away from them. They will refuse to let you cancel. They are very, very, bad people.

247TVStream からの回答
I tried to cancel during the first 7…
I tried to cancel during the first 7 days as their policy is to give you a refund if the service delivered was not as advertised, I tried to stream the Dallas Cowboy game on Sunday, and the screen was freezing during the whole game! I even chatted with Simon who said I would get a refund and to email Billing which I have repeated many times but still no refund!!

247TVStream からの回答
I appreciate having someone 24/7 to…
I appreciate having someone 24/7 to answer questions if need be. Thanks for the service.

247TVStream からの回答
Good Product
Good Product, greatly enhanced by the addition of the TV Box.. Good Chat Service.

247TVStream からの回答
Roberto has been fast and smart helping…
Roberto has been fast and smart helping me.
Thanks a lot
appreciate

247TVStream からの回答
My error was corrected
Through my error a expired Credit card was automatically added to a purchase of the Standard TV box. Simon assisted me in getting an active credit card billed

247TVStream からの回答
Gary was awesome
Gary was prompt, efficient and solved our issues super quick. Very good customer service!

247TVStream からの回答
Simon was great… he answered all my…
Simon was great… he answered all my questions, stayed with me in the chat until my issue was fixed. He’s a wonderful representation of IPTV!

247TVStream からの回答
Chat was not helpful
Chat was not helpful. I have been subscribing to this service for almost 6 years. Every year on renewal to gwt into the service, it is a complete sh*tshow. Confusing, difficult to figure out, changes every year. This chat person became indignant with me when I was trying to say his instructions were not options I was experiencing.

247TVStream からの回答
So far so good only been a member for a…
So far so good only been a member for a week but it let me catch my favorite NFL team last week. I’m looking forward to watching them again tomorrow. I’m hoping I’ll be able to watch the UFC ppv tonight. I’ll reply back after that but everything has worked great up to this point. If that works I’ll be back upping from 3 star to 5. Really no problem or complaints to this point.

247TVStream からの回答
MAKING IT WORK!
First, Mike helped me move from a 3 month subscription to a full year....kudos! I had a previous version on my Apple TV, but decided to start over and downloaded a new copy. It turns out after Mike's request to see a screenshot of my TV, I had not entered the correct Playlist name. He saw me through it to the end and all is good now with a 1 year subscription! Thanks to Mike!

247TVStream からの回答
UPDATE: Changed my review to 4 stars based on customer service..Have spent all day with multiple agents…
Have spent all day with multiple agents trying to get 247 to work on my Samsung tv to no avail. Contact with billing trying to get a refund just ends in a continuous cycle of billing telling me to contact agents and agents telling me to contact billing. If I get my money refunded I'll update to a 5 star for customer service.

247TVStream からの回答
Renewal of My account with 247tvstream
My account with 247tvstream was up for renewal. This is always a stressful time for me. However, I worked with Mike in the Chat field and the process was smooth, easy and fast. Got back online using my account to watch TV in just a few minutes.
Thanks Mike. - nmrnerd

247TVStream からの回答
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