877workshop レビュー 

Well I’ve bought two items probably 6 months apart - a cap and a signet ring. Both times I wanted something not quite as offered on the website. First time, for the cap I wanted different coloured stitching and Silvia was more than happy to customise my order to the blue I wanted with no drama or additional charge.
Second time - for a signet ring again I wanted a different colour…. and again Silvia was able to do me a custom colour for no additional charge.
So for both my purchases I’d score them outstanding. No not cheap but quality is always worth a little extra in my book. Thanks 887 love your stuff.

Products are nice but expensive.
I ordered 2 products and liked them. Although they are quite pricy but have a good style and probably there are significant costs involved to manufacture / advertise etc. - fair enough everyone to make a profit.

What I didn't like that much was the kind of interaction when I had questions. It was kind of pushing back - not even answering in a full sentence, no hello, etc.
It just gives a kind of vibe I would not connect with the products I see.
Therefore I restrain to order again because I don't "feel" the product vibes with this connection and don't fell to support this.

The only good thing you will pay in this brand will be the style, when I see necklaces with 14ct (thats about less then 60% of purit) in a 2gr piece for 400€/500€ makes laugh or cry, when a pure 24ct gold gr cost 60€.. Extremely expensive prices for the quality that don't have!

Collier et chaîne argent avec pendentif laiton motif palmiers et bracelet perle rouge le tout personnalisé. J’ai fait une demande de perles rouge pour restaurer le bracelet, en payant … première réponse ne parlent pas le français prière d’utiliser un traducteur, comme s’ils ne pouvaient pas le faire eux-mêmes, deuxième réponses non catégorique, donc un zéro pointé pour le SAV, en gros il faut racheter un bracelet…

Until now I was super happy with the goods I ordered from 877 workshop. The quality sure is good. But if you expect any kind of customer service with your products, please order somewhere else.
I ordered a necklace with the engraving of M.A. The website said I could use three letters in which a dot counted as a letter. I received the necklace as MA, this means mother in Dutch...

I contacted them to ask if something could be arranged. They said it wasn't possible. Instead of admitting the fact that there was a mistake on their website and solving this problem, they started changing the conditions on the website. Even after I sent them a screenshot they kept attacking me with things like: "I am sorry you are so upset about a dot."

A proper conversation wasn't an option, just as any answers to my questions.

So again, the products they sell sure are good, but the customer service is just pathetic.