Booked in a service at canon hill 99bikes for a $45 gear adjustment and specifically said contact if you have any issues because my budget is $45. The guy servicing it then put a $45 cassette without... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Dave (workshop team lead) has given excellent service by fixing the power to my e-bike motor that was intermittently failing. It could be after 4km or after 80km but it would randomly fail. Weeks of e... もっと見る
企業が回答しました
Staff were very helpful with options for pickup on xmas eve when my incoming flight was delayed, just made it and everything was ready with a quick pick up process.
Nathan at Cannon Hill was very approachable and helpful with all my questions and queries. Had a great deal of knowledge and experience, can't recommend him enough.
企業が回答しました
企業情報
当該企業による記述
At 99 Bikes, we are proud to be one of Australia's leading retailers of bicycles, bike accessories, and cycling apparel. With over 60 stores across the country, we offer an extensive range of bikes for all types of riders, from road bikes to mountain bikes, e-bikes to kids' bikes. As a customer at 99 Bikes, you can expect expert advice from our friendly and knowledgeable staff, as well as a range of services including bike fitting, repairs, and maintenance. We take pride in providing quality products and exceptional customer service, with a focus on ensuring that each customer finds the right bike to suit their needs and budget. We have earned a reputation for our competitive pricing and our extensive range of products from some of the world's leading brands, including Merida, Norco, Cube, and BMC. We also offer a range of exclusive products under our own brand, including bikes, apparel, and accessories. At 99 Bikes, we are committed to promoting cycling as a healthy and eco-friendly mode of transport, and we encourage our customers to make environmentally conscious choices when purchasing products. We believe that cycling is not only good for the environment, but also for our physical and mental health. Whether you're a seasoned cyclist or just starting out, 99 Bikes offers a one-stop-shop for all your cycling needs, backed by our commitment to quality, value, and exceptional customer service. We look forward to helping you find the perfect bike for your needs and sharing our passion for cycling with you.
連絡先
1/937 Wynnum Road, 4170, Cannon Hill, QLD, オーストラリア
- (07) 3569 2869
3.2
まあまあ
74件のレビュー
レビュー依頼の記録がありません
この企業は顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューに回答していません
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Booked in a service at canon hill…
Booked in a service at canon hill 99bikes for a $45 gear adjustment and specifically said contact if you have any issues because my budget is $45. The guy servicing it then put a $45 cassette without consulting me. And I was forced to pay $90. Terrible store and rubbish customer service save your time and money and go somewhere else
2025年5月5日
自発的なレビュー
Friendly staff
Friendly staff, helpful, had what I wanted at a reasonable price. The new expanded shop is much better also.
2023年6月26日
99 Bikes - Cannon Hill からの回答
Hi there,
Thank you very much for your kind words and positive feedback. I am so glad the team were able to help out and provide great service.
We can't wait to see you in store again soon.
Happy riding!
Fantastic store and staff at Cannon…
Fantastic store and staff at Cannon Hill. So helpful, friendly and knowledgeable.
2023年6月3日
99 Bikes - Cannon Hill からの回答
Thank you for the great review!
Cannon Hill
Nathan at Cannon Hill was very approachable and helpful with all my questions and queries. Had a great deal of knowledge and experience, can't recommend him enough.
2023年5月31日
自発的なレビュー
99 Bikes - Cannon Hill からの回答
Thank you for the review Stevie!
Excellent workshop!
Dave (workshop team lead) has given excellent service by fixing the power to my e-bike motor that was intermittently failing. It could be after 4km or after 80km but it would randomly fail. Weeks of effort and trialing various things, discussions with Bosch and others and after many suggestions and a combined effort we found the issue! Hats off to the perseverance and customer service!
2023年3月1日
自発的なレビュー
99 Bikes - Cannon Hill からの回答
Thank you Mark!
Staff were very helpful with options…
Staff were very helpful with options for pickup on xmas eve when my incoming flight was delayed, just made it and everything was ready with a quick pick up process.
2022年12月23日
Reliable Service
I have had several dealings with your company over recent years and always enjoyed quick, efficient and reliable service.
2022年12月13日
The great service and value for money
2022年12月1日
Brake repairs
My brakes on my old hardtail needed repairing. The mechanic recommended replacing the existing worn and ineffective mechanical disk brakes with new hydraulic disk brakes. I said I didn't want to spend a lot. The replacement brakes including labour was quite economical. I left the bike with them and they were fixed by the next morning.
2022年11月13日
Thanks for looking after my bikes.
Thanks for looking after my bikes.
Fitted a new derailleur and set up my new wheels, but didn’t charge for things I didn’t need, but thought I might. The team is professional and honest.
2022年9月2日
99 Bikes - Cannon Hill からの回答
Thanks for the awesome review Pam!
ultimate service
Booked an ultimate service on my road bike, plus fitting new cassette, rear D and chain. Great attention at check in. Attentive and knowledgeable. Very happy. I’m confident that all will be great with the bike when I collect and ride it.
2022年8月24日
99 Bikes - Cannon Hill からの回答
Thanks Damien for the awesome review.
Excellent
Excellent, friendly experience dealing with Dave in the service department of the Cannon Hill store.
2022年8月2日
99 Bikes - Cannon Hill からの回答
Thanks so much for the great feedback, we really appreciate it!
Fantastic bike
Picked up a Norco Storm 4.1 for the 8yr old son. He loves it so much and we can barely get him off it. Trigger shifters have definitely helped him with gear changes. Great first mountain bike for rides with dad.
2022年7月2日
Great service
Great service. Very prompt to receive my order and make the product available for pick up the next day.
2022年6月27日
99 Bikes - Cannon Hill からの回答
Thanks so much for the amazing review!
99 Bikes - Cannon Hill からの回答
Thanks so much for the great review!
99 Bikes - Cannon Hill からの回答
Thanks Kevin!
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。