The bike was delivered without a proper check for wheel alignment. They don't have mobile services so I have to walk with the bike to west ryde store to get it fixed. The workshop in the West Ryde s... もっと見る
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the click & collect worked very well for me. I was a little disappointed that the product I purchased may not be suitable for my needs but was then pleasantly surprised that it worked perfectly !?... もっと見る
企業が回答しました
The order takes a long time to arrive (over 7 days) after the order. Would be better if the online system can let me know if it is not available in stock!
Prompt assembly and delivery of bike. Friendly staff.
企業が回答しました
企業情報
当該企業による記述
At 99 Bikes, we are proud to be one of Australia's leading retailers of bicycles, bike accessories, and cycling apparel. With over 60 stores across the country, we offer an extensive range of bikes for all types of riders, from road bikes to mountain bikes, e-bikes to kids' bikes. As a customer at 99 Bikes, you can expect expert advice from our friendly and knowledgeable staff, as well as a range of services including bike fitting, repairs, and maintenance. We take pride in providing quality products and exceptional customer service, with a focus on ensuring that each customer finds the right bike to suit their needs and budget. We have earned a reputation for our competitive pricing and our extensive range of products from some of the world's leading brands, including Merida, Norco, Cube, and BMC. We also offer a range of exclusive products under our own brand, including bikes, apparel, and accessories. At 99 Bikes, we are committed to promoting cycling as a healthy and eco-friendly mode of transport, and we encourage our customers to make environmentally conscious choices when purchasing products. We believe that cycling is not only good for the environment, but also for our physical and mental health. Whether you're a seasoned cyclist or just starting out, 99 Bikes offers a one-stop-shop for all your cycling needs, backed by our commitment to quality, value, and exceptional customer service. We look forward to helping you find the perfect bike for your needs and sharing our passion for cycling with you.
連絡先
6/562 Church Street, 2151, North Parramatta, NSW, オーストラリア
- (02) 8898 0460
4.3
優良
147件のレビュー
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99 Bikes - North Parramatta からの回答
Thank you for the great review! Happy riding!
The bike was delivered without a proper…
The bike was delivered without a proper check for wheel alignment. They don't have mobile services so I have to walk with the bike to west ryde store to get it fixed. The workshop in the West Ryde store was really good, they assembled a new bike for me and returned the faulty one back to north paramatta store.
2023年3月9日
99 Bikes - North Parramatta からの回答
Hi Yen,
Thank you for providing this feedback. We are very sorry to hear how your bike was delivered. It looks like the team have followed up on this with you. If you require further assistance please don't hesitate to contact us at help@99bikes.com.au.
Great service, delivery and website point of sale
the click & collect worked very well for me.
I was a little disappointed that the product I purchased may not be suitable for my needs but was then pleasantly surprised that it worked perfectly !?
The Product was an Allen MT-1
- the box indicated that it may not be suitable for an Audi Q3
- the reality is that it's PERFECT for an Audi Q3
2023年2月24日
99 Bikes - North Parramatta からの回答
Thank you for the review!
99 Bikes - North Parramatta からの回答
Thank you for the great review!
Great kids bike 🚴
The quality of the bike that I bought was outstanding and the guys at 99 Bikes put it together for me with precision.
2023年1月31日
A recommended store
The customer service is still friendly and helpful. A well-set store location with a team of knowledgeable staff. Excellent bike tuning.
2023年1月13日
First toddlers bike
They have excellent products and customer service on the shop. They have knowledge of what they are selling and have great advice for newbie’s.
2022年12月15日
Great service
2022年12月29日
The order takes a long time to arrive…
The order takes a long time to arrive (over 7 days) after the order. Would be better if the online system can let me know if it is not available in stock!
2022年10月11日
Staff are really helpful
2022年9月24日
The team at the North Paramatta store…
The team at the North Paramatta store are very knowledgeable and very helpful indeed even with the finer and smallest of detail of the questions I have on many of my visits to buy a bike, trike or replacement parts etc. Some of the items I did not think they stocked, they had available even on a Sunday when I work on my bicycles - kudos to the 99bikes team
2022年10月9日
Booked my bike in for a tune-up service…
Booked my bike in for a tune-up service at the North Parramatta store. Happy with the service provided by Tom who thoroughly explained the ins and outs of what he did to my bike. Great customer service!
2022年10月8日
99 Bikes - North Parramatta からの回答
Thank you so much for the great review :)
Great bike service
Dropped my roadie off for a service with 99 Bikes North Parra which is my local. Great, professional service from the lads in the workshop as always, got them to swap me over to a new set of wheels as well whilst they were at it. Very happy, thanks guys
2022年8月11日
99 Bikes - North Parramatta からの回答
Thanks for the amazing review!
Transaction was very easy.
Transaction was very easy.
Stock was ready to pick up at the nominated time - very happy with my purchase.
2022年8月24日
99 Bikes - North Parramatta からの回答
Thanks for the great review Reuben
happy with the assembly
happy with the assembly, speed of delivery and care while transport and the kind delivery guy. Overall very good performance from 99bikes. will shop again
2022年8月5日
Greas Service all round.
Easy on line order. Great price. Service in the Parramatta store on pickup was awesome. Bike is fantastic. Thanks guys. I would recommend 99 bikes.
2022年6月28日
99 Bikes - North Parramatta からの回答
Hi Darren,
Thank you for your review. We are so pleased to hear that you enjoyed your visit to our North Parramatta store. We look forward to seeing you in store again soon :)
Bought something that came brocken and…
Bought something that came brocken and they couldn’t give me a new one
2022年6月24日
99 Bikes - North Parramatta からの回答
Thanks for your feedback. So sorry that your item arrived damaged.
We'd be happy to replace it for you if you are able to send the broken one back to us. Please email us on help@99bikes.com.au if you wish to organise this.
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