The first time I have needed help with my laptop and I have to say I am over the moon with the service I received, Andrew was so helpful, knowledgeable & informative, he did the session remotely which... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
The first time I have needed help with my laptop and I have to say I am over the moon with the service I received, Andrew was so helpful, knowledgeable & informative, he did the session remotely which... もっと見る
企業が回答しました
Excellent service from Andrew when my desktop PC would not power up. Fast response to my call followed by a home visit to diagnose the problem. New power supply unit fitted and computer returned to me... もっと見る
Don't go anywhere else!! I decided to use A1 PC Services based on previous reviews. Andrew is totally professional and knows exactly what he is doing. I needed a complete upgrade of my computer and... もっと見る
Andrew was super helpful and providing advice and then going on to build us a brand new gaming machine. He was extremely knowledgeable. Andrew did lots of research before the build, advised us on... もっと見る
Welcome to A1 PC Services, your trusted source for professional computer and laptop repairs and IT support for both Small Business and Home. Microsoft Certified Technician available for on-site visits covering Billericay, Chelmsford, Brentwood and surrounding areas together together with secure remote support. We provide qualified technicians with a wealth of experience. Established 2009.
レビュー依頼の記録がありません
この企業は顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The first time I have needed help with my laptop and I have to say I am over the moon with the service I received, Andrew was so helpful, knowledgeable & informative, he did the session remotely which suited me better! He advised me that my laptop was not really fit for my purpose & recommended (and sourced) an alternative at a fantastic price! Over and above what he needed to do! A very happy outcome and I would recommend him highly! No faff just a genuine guy!

A1 PC Services からの回答
I had a problem with my internet connection that to me, with an inexperienced eye, seemed like a hardware problem. After discussing it with Andrew over the phone, he suggested that it could be software related and he talked me through a simple possible/probable fix. A couple of minutes later I was back up and running. He has now been added to my ‘trusted tradesmen’ contacts list. Top man.
Excellent service from Andrew when my desktop PC would not power up. Fast response to my call followed by a home visit to diagnose the problem. New power supply unit fitted and computer returned to me fully working (1 day earlier than promised!). Andrew is a friendly and knowledgable technician who also makes PCs from scratch, something I will bear in mind next time I buy one.
Andrew was super helpful and providing advice and then going on to build us a brand new gaming machine.
He was extremely knowledgeable.
Andrew did lots of research before the build, advised us on costing, what to spend money on ad less so.
Andrew has kept us informed throughout the build and continued after service
Very helpful, polite and turned up on time, as arranged.
Was able to diagnose the problem and sorted it quickly. Good communication
I would highly recommend Andrew for any PC requirements or emergency! He came to the rescue and was able to collect, diagnose and return our reception PC within a few hours, causing absolute minimal inconvenience to our business. Thanks for your prompt and efficient service with great follow up advice!
Andrew is knowledgeable, professional, reliable and punctual. He set my new pc up quickly and efficiently, explaining each step in layman's terms so that I could understand what he was doing, and showing a lot of patience with me.
I can't stop smiling. After the nightmare experience of my laptop breakdown, I was lucky enough to contact Andrew.
He sorted out all the many problems on my laptop and it is now up and running smoothly - and a lot faster than before. Andrew is a very friendly, honest man with an amazing amount of IT experience.
I will certainly be contacting Andrew for any future IT problems or queries. He is a great guy - Superb!
Such great service from Andrew. Inquiry replied back to in no time at all and options and costs were all explained up front. PC managed to be fixed and even returned in less than a week and is running perfectly.
Andrew is very friendly to talk to as well and kept me updated every day. I would certainly recommend his amazing service and will definitely be using him in the future.
The technician was not just expert in his own field. He had a calm, collected, and reassuring manner which instantly told me that whatever the scammers had done to my pc would be put right. He was willing to give time to explain what he was about and to talk through problems. Efficient, trustworthy, and certainly not over-priced. If ever needed, he will be my FIRST port of call. I thoroughly recommend him.
Excellent company to deal with. Prompt reply on initial inquiry. Andrew explained all the options and costs up front. The computer was picked up and dropped back at the agreed time and I was kept fully updated throughout the process. Andrew also managed to save my data files. The computer now runs really fast, well pleased!
Efficient and conscientious.will highly recommend them
Andrew was a great support when my PC failed and recovered all my files which I had neglected to back up. All in all it was an A1 service from start to finish.
Would thoroughly recommend
Really helpful and friendly service. Andrew went through all the options and got the PC back up and working quickly. Would definitely recommend.
I had a quick response from the company. Andrew was great at helping identify the problem and solved it remotely. He made the process very easy.
We have been using Andrew since 2015 , he knows excatly what he is doing as i have no clue !! I can call him up at any time for a remote session and he is so helpful and always fixes the problem , ive just had a new tower which he built and fitted , working great , would not use anyone else , lovely man .
Following the pandemic I found myself in a hybrid and agile working pattern with home working part of my new regular routine with delivering a lot of teaching from home on ZOOM and other virtual platforms. So having a reliable computer system has become a must for me.
I wanted to upgrade my system and this is the first time I have asked for the support of an outside provider. The service and ongoing support has been fantastic. I was consulted throughout the process and given a list of recommendations with minimizing costs one of the priorities - Time scales were given and kept to and regular updates on delivery times given throughout so I could organise my work diary accordingly. I had a number of anxieties making a major change and financial commitment like this and understanding and reassurance was given through out the whole process. The follow up customer service was also faultless on the one occasion I had to phone for help, Andrew diverted to me inbetween other appointments and the issue was resolved in 5 minutes. I will be maintaining regular contact with A1 PA services and using them for regular maintenance of my tech. The costs were less than expected - I wish I had known about the company years ago.
Our 20 year old desktop kept going blank and needed to be left alone for many hours before a start up was possible. We became concerned for our photo's and videos. Andrew assessed it and advised as it was so slow, when it would work, perhaps a modern one would be the best course. he safely transferred everything to the new box. First rate service and great price. Andrew could not have been more helpful.
Andrew was very honest about his expertise on Apple products and I was happy to engage him the rebuild my iMac. I found him friendly and very helpful. There were one or two issues relating to my Apple account, but he persevered and completed the work. Overall very happy with his work.
I was the victim of a scam which rendered my computer unusable. Andrew responded immediately, he was very helpful and efficient and I highly recommend his services to anyone in trouble.
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。