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ABASK からの回答

2026年3月23日

Dear Andrei,

Thank you so much for your kind words and we’re delighted to hear you enjoyed the communication, packaging and your pieces.

The Bollenglass hand-blown glass jug and highball are such beautifully crafted items, each one made with care and precision, so we’re thrilled they’ve found a place with you.

We truly appreciate you choosing ABASK for your first order and hope to welcome you back again very soon.

Warm regards,
The ABASK team

ABASK からの回答

2026年3月23日

Dear Paul,

Thank you so much for your incredibly kind words and we’re truly delighted to hear how pleased you are with both the Cliousclat pasta bowls and your experience with our team.

These pieces are beautifully crafted, so we’re glad they’ve found a place with you, and I’m especially pleased we were able to resolve the issue quickly for you. Providing thoughtful, responsive support is something we care deeply about, so your feedback means a great deal.

We truly appreciate you taking the time to share your experience and hope to welcome you back to ABASK again soon.

Warm regards
The ABASK team

ABASK からの回答

2026年3月23日

Dear Olena,

Thank you so much for your kind words and we’re delighted to hear you enjoyed the variety of our collection and that your order arrived quickly.

The Giannini Firenze Guest Books are such special pieces, bound and hand-finished in Florence using a preserved family technique to create their distinctive marbled patterns. We’re thrilled they’ve found a place with you.

We truly appreciate you choosing ABASK for your first order and hope to welcome you back again very soon.

Warm regards,
The ABASK team

ABASK からの回答

2026年3月16日

Dear Christina,

Thank you for your lovely review. We’re so pleased to hear you’re enjoying your Los Vasos de Agua Clara glasses, tumblers and carafe and that the quality met your expectations.

These pieces are beautifully crafted and designed to elevate everyday moments, so it’s wonderful to know they’ve been well received.

Thank you again for shopping with ABASK and we look forward to welcoming you back.

The ABASK team

ABASK からの回答

2026年3月16日

Dear Rosemary,

Thank you for your wonderful review. We’re delighted to hear that you were pleased with the quality of your Arch4 cashmere top and Suzusan cashmere shawl, and that your order arrived quickly.

Both pieces are beautifully crafted and we’re so pleased they met your expectations. We hope you enjoy wearing them for many seasons to come.

Thank you again for shopping with ABASK, and we look forward to welcoming you back.

Warm regards,
The ABASK team

ABASK からの回答

2026年3月13日

Dear Mark,

Thank you so much for your thoughtful review — we’re delighted to hear the packaging and delivery experience felt so special.

The Richard Brendon Hand-Blown Crystal Martini Glasses are beautifully crafted pieces, and we always take great care to ensure fragile items like these are protected while still presented in a way that reflects the craftsmanship behind them.

We’re so pleased your experience felt like the differentiated luxury service we aim to provide, and we hope to welcome you back to ABASK again soon.

Warm regards,
The ABASK team

ABASK からの回答

2026年3月13日

Dear Nancy,

Thank you so much for your kind words — we’re delighted to hear your order arrived quickly and in perfect condition.

The Libeco Hudson Belgian Linen King-Size Bed Blanket is such a beautiful piece, crafted from exceptional Belgian linen and designed to bring both comfort and understated elegance to the home. We’re so pleased it reached you smoothly.

We truly appreciate you taking the time to share your experience and hope to welcome you back to ABASK again soon.

Warm regards,
The ABASK team

ABASK からの回答

2026年4月14日 に更新

Dear Ed,

Thank you for your feedback, and I’m sorry to hear the shape was not what you expected.

The oval shape is actually a design feature of this glass, which gives it its distinctive look. That said, we completely understand that this may not have been what you were looking for.

Our Client Services team has been in touch to assist you further, including suggesting alternatives and arranging a return if needed.

We are also reviewing our imagery and product information to ensure this is clearer at the point of purchase.

Warm regards,
The ABASK Team

ABASK からの回答

2026年3月3日 に更新

Dear Sophia,

Thank you so much for your kind words — we’re delighted to hear you’re so happy with your purchase.

The Chamois Samode Block-Printed Tablecloth is such a beautiful piece. Each design is created using hand-carved wood stamps to block-print by hand onto beautifully woven cotton and linen, which gives it such depth and character. We’re so pleased it reached you promptly and in perfect condition.

We truly appreciate you taking the time to share your experience and hope to welcome you back to ABASK again soon.

Warm regards,
The ABASK team

ABASK からの回答

2026年3月3日 に更新

Dear Gentry,

Thank you so much for your kind words — we’re delighted to hear your experience was smooth from ordering through to delivery.

Carlo Moretti tumblers are such beautiful pieces, handcrafted with exceptional skill and vibrant artistry, so we’re especially pleased they arrived safely and carefully wrapped. They make a truly special wedding gift.

We’re so glad you chose ABASK for such an important occasion and hope to welcome you back again soon.

Warm regards,
The ABASK team

ABASK からの回答

2026年2月26日

Dear David,

Thank you for taking the time to share your feedback and I’m sorry to hear that you feel disappointed with your experience.

While we are pleased to offer complimentary returns, our policy is that the original outbound shipping cost is non-refundable once an order has been dispatched. We understand this can feel frustrating.

I can see that both Tilly and Maria from our Trade team have been in communication with you and offered alternative solutions to support you, and at no point in the correspondence can I see the delivery fee being raised as a concern. We are always very open to discussing any questions around charges and would have been happy to clarify this at the time.

Kind regards,
Charlene
Client & Trade Manager

ABASK からの回答

2026年2月26日

Dear Susan,

Thank you so much for your kind words — we’re delighted to hear everything met your expectations.

The Elie Bleu Flor de Alba Sycamore Humidor Case is such a striking piece, inspired by the heritage of traditional Cuban cigar box design and beautifully crafted down to the smallest detail, so we’re thrilled it reached you smoothly.

We truly appreciate your feedback and hope to welcome you back to ABASK again soon.

Warm regards,
Charlene
Client & Trade Manager

ABASK からの回答

2026年2月26日

Dear Nicole,

Thank you so much for your kind words — we’re delighted to hear your experience felt smooth from purchase through to delivery.

The Junpei Kawaguchi Hand-Braided Rattan Flower Basket is such a special piece. Created using the rare hanamusubiami flower-knot weave, it beautifully reflects the artistry and dedication behind a centuries-old craft, so we’re thrilled it arrived safely and was packed with care.

We truly appreciate you taking the time to share your experience and hope to welcome you back to ABASK again soon.

Warm regards,
Charlene
Client & Trade Manager

ABASK からの回答

2026年2月26日

Dear Margon,

Thank you so much for your kind words — we’re delighted you enjoyed both our selection and the service you received.

The Frenckenberger Cashmere Sweater is a beautifully considered knit, where expert craftsmanship meets an effortless, modern silhouette — we’re delighted it’s now part of your wardrobe.

We truly appreciate you taking the time to share your experience and hope to welcome you back to ABASK again very soon.

Warm regards,
Charlene
Client & Trade Manager

ABASK からの回答

2026年2月26日

Dear Laramie,

Thank you so much for such a thoughtful review — it truly means a great deal to us.

We’re delighted to hear ABASK has become a trusted design resource for you. The Ryan Roche Cashmere Cardigan is a beautiful example of understated craftsmanship and considered design, so we’re thrilled it’s found a place in your wardrobe.

It’s also wonderful to know the gift packaging, website experience and communication all met your expectations. Our signature gift boxes are designed by Paris-based artist Sarah Martinon, created to add an extra sense of excitement and artistry to every delivery, so we’re especially pleased you enjoyed that part of the experience.

We very much look forward to welcoming you back again soon.

Warm regards,
Charlene
Client & Trade Manager

ABASK からの回答

2026年2月26日

Dear Thomas,

Thank you so much for your kind words — we’re delighted to hear your order arrived on time and that your enquiry was handled so smoothly.

The Giobagnara Leather Desk Clock is such an elegant piece, beautifully crafted and designed to bring a refined touch to any workspace, so we’re thrilled you chose it.

Your feedback means a great deal to our team, and we very much hope to welcome you back to ABASK again soon.

Warm regards,
Charlene
Client & Trade Manager

ABASK からの回答

2026年2月26日

Dear LC,

Thank you so much for your lovely review — we’re delighted the restock notification arrived at just the right time for your husband’s birthday.

It’s wonderful to hear that Mikhail was able to assist you so seamlessly. Providing that personal, attentive service is something we care deeply about, so your kind words truly mean a great deal to the team.

We hope the gift was very well received and we very much look forward to welcoming you back to ABASK again soon.

Warm regards,
Charlene

ABASK からの回答

2026年2月26日

Dear Jill,

Thank you so much for your lovely feedback — we’re thrilled to hear you were happy with the product, packaging and service.

The Pampaloni Medusa Silver-Plated Serving Utensils are such a fun and distinctive piece. Pampaloni’s craftsmanship beautifully brings together centuries-old silvermaking traditions with a modern design perspective, and we’re delighted they’ve found a happy home with you.

We truly appreciate you taking the time to share your experience and hope to welcome you back to ABASK again soon.

Warm regards,
Charlene
Client & Trade Manager

ABASK からの回答

2026年2月17日

Dear Daniel,,

Thank you for your kind feedback. We’re delighted to hear that you had such a positive experience and that Carl was able to support you so thoughtfully from start to finish. The Astier de Villatte ceramic vase is a beautiful choice, and we’re so pleased it reached you smoothly.

We truly appreciate your support and look forward to welcoming you back to ABASK.

Warm regards,
The ABASK Team”

ABASK からの回答

2026年2月17日

Dear Simone,

Thank you for your wonderful feedback. We’re delighted to hear how pleased you are with your Borgo delle Tovaglie tablecloth and that the entire experience — from delivery to presentation — felt special. It means so much to know you would choose to shop with ABASK again.

We truly appreciate your kind words and look forward to welcoming you back soon.

Warm regards,
The ABASK Team