Abstrax Tech レビュー 551

TrustScore 5段階評価の4.5

4.7

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Always stellar product, service, and delivery! Abstrax knocks it out of the park every time without fail, never disappoint. My sales rep, Stephen Janke, is always responsive and overall a pleasure to... もっと見る

企業が回答しました

5つ星のうち5の評価

The first time I used a product from this company was when a friend gave me three different flavors of terps. All three enhanced the flavor & scent profile of my herbs, and also added to the over all... もっと見る

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5つ星のうち5の評価

Native is by far the most closely related smell I've seen. I've tried several companies and none smelled properly. If you want true smell get the native series. No joke.

企業が回答しました

5つ星のうち5の評価

Best customer services and in my book they have the only one terpenes that is real taste . best overall . happy customer for mutiple years and still go for many more

企業が回答しました

企業情報

  1. 香味料、香料、アロマ製品提供業者

Abstrax Tech について

当該企業による記述

Abstrax Tech is a flavor science company pioneering the future of cannabis-inspired terpene innovation. Founded in 2017, the company has become a global leader in advanced flavor discovery, product safety, and scalable flavor solutions for the cannabis industry. At its core, Abstrax Tech combines rigorous cannabis research with bold creativity, operating under the philosophy of Flavor Intelligence™  - the idea that science and data can unlock extraordinary sensory experiences.

The company’s portfolio spans a wide spectrum of products, including hemp-derived and botanical terpene strain profiles, flavored terpene blends, mood-enhancing formulations, custom creations, and specialized solutions for edibles, vapes, and concentrates. These offerings are trusted by brands ranging from ambitious startups to the largest multi-state operators, who rely on Abstrax to deliver consistent, compliant, and scalable products that meet evolving consumer demands.

Abstrax also leads the industry in cannabis toxicology research for inhalation safety, helping to set new standards of compliance and consumer protection. Their discovery of key compounds such as cannasulfurs - responsible for cannabis’s gassy aroma - and fatty acids that produce the “cheese” note highlights their unmatched ability to decode the chemistry of cannabis flavor and aroma.

The company’s leadership and innovation have earned widespread recognition. Abstrax has been featured on the cover of Forbes, honored on Fast Company’s Best Workplaces for Innovators list, and ranked twice on the Inc. 5000 list of fastest-growing companies. With a vision to be the most trusted flavor partner for brands worldwide, Abstrax continues to push boundaries - turning bold ideas into unforgettable consumer experiences.

https://www.AbstraxTech.com

連絡先

4.7

優良

TrustScore 5段階評価の4.5

551件のレビュー

5つ星
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5つ星のうち5の評価

Native is by far the most closely…

Native is by far the most closely related smell I've seen. I've tried several companies and none smelled properly. If you want true smell get the native series. No joke.

2026年4月8日
Abstrax Tech ロゴ

Abstrax Tech からの回答

Hell yeah, thank you so much!

5つ星のうち5の評価

Always stellar product

Always stellar product, service, and delivery! Abstrax knocks it out of the park every time without fail, never disappoint. My sales rep, Stephen Janke, is always responsive and overall a pleasure to work with. I do not order large quantities as we are still in R&D stage, but Stephen and the Abstrax team still treat me as though I am a larger buyer. I always feel appreciated and respected!! Much love to the AT team!

2026年4月2日
Abstrax Tech ロゴ

Abstrax Tech からの回答

Much love right back at you Joe!

5つ星のうち3の評価

Finance team completely ignoring my requests

Edit (to reply):
I have called several times indeed and you have told me I will hear from accounting soon. However this has been told to me 3 times now in total in over 90 days. Each time I have not heard anymore from accounting. Also my emails in the last month have been fully ignored.

I have updated to 3 stars. Indeed there was no money charged but finance team has failed ever getting back to me. So indeed they have not taken my funds. But the fact that they are completely ignoring my emails makes me uncomfortable with this company. Don't promise me on phone I will get a reply soon if I will not... or maybe look into what finance team is doing, maybe they are just ignoring your requests too... I have contacted the payment processor which told me I should contact you (Abstrax) for more details, which I asked for and never got the additional details...

In the end, I still lost all my money and never received the products.

Original review:
Spent 510 USD and never received the products because the credit card payment was "pending". I have contacted the payment processor about the issue and they told me Abstrax should release the funds. I have contacted Abstrax 10+ times for over 3 months already and they have not been able to release the funds. Thanks for taking my money. Customer service 0/10

2026年4月21日
自発的なレビュー
Abstrax Tech ロゴ

Abstrax Tech からの回答

Hey there my man. We didn't take your money. Our accounting team jumped into the convo to provide you proof that no money was received, or charged, to or from your bank. No payment was collected.

5つ星のうち2の評価

it kept trying to log me into a…

it kept trying to log me into a non-whole sale account, integration between the site and shop is not very fluid. You charged me taxes on a wholesale account even though the proper documents were sent over. No clear explanation of shipping times and delivery, sorry 7-10 days does not cut it....DTLA has cheaper pricing and no tax!!!

2026年4月9日
Abstrax Tech ロゴ

Abstrax Tech からの回答

Hey Ron, our customer service team has reached out to you to address any concerns. Sorry to hear this wasn't an awesome experience.

5つ星のうち5の評価

The first time I used a product from…

The first time I used a product from this company was when a friend gave me three different flavors of terps. All three enhanced the flavor & scent profile of my herbs, and also added to the over all high. So this is my first time purchasing the products, I brought four different terps from each collection, but I most definitely know each one will be great.

2026年4月2日
Abstrax Tech ロゴ

Abstrax Tech からの回答

We are so stoked for you to try them all! Thank you!!

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