Accessorize USA レビュー 268

Amazing service!!

Online order was cancelled and no reason was provided for it. The item was still in stock online when I checked immediately after.

Might be better to purchase in store, as their online admin clearly needs work.

The products are beautiful as always and are a good fit. However, I paid for next day delivery which was being promoted on the website with a countdown timer but apparently Saturdays are not included in this therefore, I paid for next day delivery and then due to a bank holiday as well (which I totally understood) the item didn't come for 4 days so it was late for what it was required for. The next day delivery needs to be more clear as it's not cheap.

Excellent service. Great bag for my Daughters wedding

Not received my order yet

Easy click and collect for a beautiful dress

Ordered online, paid for it, them email to say you don’t have it, TO WAIT 10 days for MONEY BACK, terrible service

Second invitation to review but the product hasn't arrived yet

Easy to order click and collect. Lovely light bag with several compartments in a nice tan colour.

Long time delivery with Evri …

I loved the fact that I had vouchers to spend and I used them to buy a very pretty hair accessory

Prompt Delivery. Good Product. Thanks.

Just wondering where my order is as I’ve had no messages or correspondence since I ordered it!!!

I was a bit disappointed in the product as the photo was misleading on the length of the chain. I fits a child very well not an adult.

Was advertised and paid for next day delivery when ordering on Good Friday. Was told when checking out the item would be with me Saturday. Item did not arrive, did not arrive Tuesday either. Contacted them and was told as I ordered on a bank holiday Friday the order would not be processed until today (Tuesday). I was not informed of this at any point during ordering. I queried the accuracy of advertised delivery times in relation to bank holidays. Told the customer service representative I was misinformed and I am not to know what the working hours of the warehouse/distribution center are in relation to public holidays and it was their responsibility to inform customers when advertised delivery times could not be met. Rep continued to send me links to delivery times ignoring that I was complaining about being misinformed when checking out, finally told me they would pass my feedback to the relevant department and refused to refund my next day delivery charge that was not fulfilled.

Order came very quick and happy with my purchase

Quick delivery. Would be good to get more options re where to collect from

A very positive, online, shopping experience. Very easy to place order and good options for collection or delivery.

Haven’t received my items yet so can not rate them however I have received 2 emails to rate the service which all I can give is 1 star as like I said items not arrived yet???