felt gotten scammed
i deposited rm100 for 329 free spins and got both 329 and 199. I didnt win much for promo cus maybe im not very lucky, they say i couldnt claim my other 199 free spins as i used my 329 free spins, so i dont think its a big deal, but i find very annoying is that after i won the amount which is little around 40 bucks, they stated i cant withdraw my funds as i never meet turnover, and turnover is 2700 bucks. I feel very disappointed with this, as I had spent 100 bucks to play this and cant withdraw, and to withdraw i have to spend another 2700 bucks and not guarantee win or lose money which is a waste. Have i gotten scammed by this platform cus i feel like i did. If give free spins promo and cant withdraw cus of not spending real money to bet and play to reach target turnover, whats the purpose of giving the promo then?
ACE66 からの回答
Thanks for sharing! We’re sorry to hear about your experience and understand your frustration. The turnover requirement is part of the free spins promotion terms, which need to be completed before withdrawal is allowed. You may continue using the current balance to play and reach the required turnover, which will then allow withdrawal. We sincerely appreciate your support and wish you better luck in your next games