Always 5* customer service, I moved 100% of my clinic orders to acre last year, the best customer service, delivery and legitimate, high quality products only. Nothing is too much trouble and all staf... ãã£ãšèŠã
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Customer service was excellent . My query was dealt with politely, promptly and professionally. Call back made to confirm outcome . So very happy . Thank you ACRE
Wonderful customer service team that go above and beyond! Nat has been a saviour whilst i learn to navigate their system, so an extra thank you and shout out!
I canât recommend this pharmacy and their team highly enough. After 25 years in the industry I am now experiencing a highly caring staff members/ delivery is amazing fast and product range is fabulo... ãã£ãšèŠã
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Licensed by MHRA, a UK government regulatory organisation for the supply of pharmaceuticals and medical devices.
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Unit 5-7 Tintagel Way, Aldridge, WS9 8ER, Walsall, è±åœ
- 01477536015
- info@acrepharmacy.co.uk
- acrepharmacy.co.uk
4.9
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Sophie at ACRE has been so helpful andâŠ
Sophie at ACRE has been so helpful and supportive with issues regarding our recent delivery. Being able to contact via WhatsApp is super helpful when youâre in and out with patients and canât always take a call.
The support I had on fixing this issue was friendly and efficient. Thank you ACRE and Sophie.
2026幎6æ30æ¥
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ACRE Pharmacy ããã®åç
Thank you for taking the time to leave such a wonderful review.
We're delighted to hear that Sophie was able to support you with your recent delivery and provide a friendly, efficient resolution. We'll be sure to pass on your kind words to herâthey'll be greatly appreciated.
We're also pleased that our WhatsApp service has made it easier for you to get in touch around your busy schedule. We understand how valuable convenient communication is when you're caring for patients, so it's great to know this has been helpful.
Thank you again for your feedback and for choosing Acre Pharmacy. We look forward to continuing to support you whenever you need us.
I would give 10 stars if I could
I would give 10 stars if I could! I have used acre pharmacy for a number of years and they always go above and beyond for their customers!
Never ever had any problems or issues and I get deliveries almost daily! The products are always well packaged, and delivery is always efficient. I would especially like to thank Nat, who went above and beyond for me also to ensure I got my cold chain delivery during the extreme high temps/heatwave! I canât thankyou guys enough *****
2026幎6æ25æ¥
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ACRE Pharmacy ããã®åç
Thank you so much for your incredible review and for your continued trust in Acre Pharmacy over the years. Your kind words mean a great deal to our entire team.
We're delighted to hear that you've consistently had a positive experience with our service, from our reliable deliveries to the care we take with packaging your orders. We'll be sure to pass on your special thanks to Nat, who will be thrilled to know their efforts made a difference. Ensuring our cold chain deliveries remain safe and effective, even during extreme temperatures, is something we take very seriously, and we're pleased we could support you when it mattered most.
Thank you again for your wonderful feedback and for choosing Acre Pharmacy. We truly appreciate your loyalty and look forward to continuing to provide you with the highest level of care and service.
Great customer service
Great customer service. Never an issue. Always answer phone promptly and trouble shoot straight away.
2026幎6æ23æ¥
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ACRE Pharmacy ããã®åç
Thank you for your kind review! We're delighted to hear that you've consistently received great customer service from our team. Providing prompt support and resolving issues quickly is something we take great pride in, so it's wonderful to know that this has been your experience. We truly appreciate your feedback and your continued trust in us.
Absolutely outstanding service fromâŠ
Absolutely outstanding service from Acre, especially from Amy! Amy has literally gone above and beyond to support me and my business. The service is quick, efficient and the prices are very reasonable compared to other places. I now predominantly use Acre over any supplier. They are fantastic!
2026幎6æ23æ¥
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ACRE Pharmacy ããã®åç
Thank you so much for your kind words and for taking the time to leave such a wonderful review.
We're delighted to hear that you've had such a positive experience with Acre, and we'll be sure to pass your feedback on to Amy. She is passionate about supporting our customers, and we're thrilled that her dedication has made such a difference to you and your business.
It's fantastic to know that our service, efficiency, and pricing have helped make Acre your preferred supplier. We truly value your trust and look forward to continuing to support you as your business grows.
Thank you again for your support â it means a great deal to the entire team.
Very pleasantly surprised with theâŠ
Very pleasantly surprised with the communication, speed and prices.
2026幎6æ14æ¥
ACRE Pharmacy ããã®åç
Thank you for your lovely review!
We're delighted to hear that you were pleasantly surprised by our communication, speedy service, and competitive pricing. Providing a smooth and reliable experience for our customers is always our goal.
We really appreciate your feedback and thank you for choosing Acre Pharmacy. We look forward to serving you again in the future.
Incredible customer service
Incredible customer service, available to talk me through getting set up and making my first order. Super friendly and efficient service. Thanks Nat for the support you gave me ð
2026幎6æ18æ¥
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ACRE Pharmacy ããã®åç
Thank you so much for your wonderful feedback!
We're delighted to hear that your first experience with Acre Pharmacy was such a positive one. Providing friendly, efficient support and making the on boarding process as smooth as possible is exactly what we aim for.
We'll be sure to pass your kind words on to Nat, who will be thrilled to know she was able to help. Thank you for choosing Acre Pharmacy, and we look forward to supporting you in the future.
Great service from Amy and the team!
2026幎6æ13æ¥
ACRE Pharmacy ããã®åç
Thank you for your kind review!
We're delighted to hear that you received great service from Amy and the rest of the team. We'll be sure to pass on your feedback to Amy, who will be thrilled to hear it.
We truly appreciate your support and look forward to continuing to provide you with excellent service.
I had a few problems with my log in andâŠ
I had a few problems with my log in and was sorted promptly with the acre team
2026幎5æ26æ¥
ACRE Pharmacy ããã®åç
We're sorry to hear you experienced some login issues, but we're pleased that the Acre team was able to resolve them promptly for you. Providing quick and helpful support is something we always strive for.
Thank you for choosing Acre Pharmacy, and please don't hesitate to get in touch if there's ever anything else we can help with.
Highly recommend
Iâve been using Acre Pharmacy now for 5 years. Iâve been very happy with their product quality and range. My experience recently with Natalie was fantastic and she was able to sort out my delivery. Amy is also fantastic. Would highly recommend
2026幎6æ5æ¥
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ACRE Pharmacy ããã®åç
Thank you for your wonderful review and for being a valued customer of Acre Pharmacy for the past 5 years.
We're delighted to hear that you've been happy with both our product range and quality over the years. It's especially rewarding to know that Natalie was able to help resolve your delivery issue and that you've had such positive experiences with Amy as well. Weâll be sure to pass on your kind feedback to both of them.
Thank you for your recommendation and continued trust in Acre Pharmacy. We truly appreciate your support and look forward to serving you for many years to come.
I have been using Acre pharmacy for atâŠ
I have been using Acre pharmacy for at least 5 years. Always great customer service very friendly and helpful, any delivery issues have always been prioritised even though itâs a courier issue! Wouldnât use anywhere else, trusted, reputable and friendly! Nat has been on hand and responded quickly THANKYOU ðð
2026幎6æ5æ¥
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ACRE Pharmacy ããã®åç
Thank you so much for your wonderful review and for being a valued customer for the last 5 years. It means a lot to hear that you've found our team friendly, helpful, and reliable over the years.
We're especially glad Nat has been able to support you when needed, and we'll make sure your kind words are shared with her.
Thank you for your trust, loyalty, and supportâwe truly appreciate it and look forward to helping you for many years to come.
Outstanding Team
Outstanding Team, Ebony, Kate, Laura along with the rest of the team have been so helpful in getting my account up and running. Nothing is too much trouble and theyâre so efficient. The team are a breath of fresh air compared to the previous dreadful pharmacy
I was with . Iâve never known better attention to detail excellent customer service from
A pharmacy ! Thank you!! Youâve made my life easier xx
2026幎5æ21æ¥
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ACRE Pharmacy ããã®åç
Thank you so much for your lovely review!
Weâre absolutely delighted to hear that Ebony, Kate, Laura, and the rest of the team have made such a positive difference to your experience. Providing efficient service, attention to detail, and genuine support is exactly what we strive for, so your kind words truly mean a lot to us.
Weâre so pleased weâve been able to make your life a little easier and help get everything up and running smoothly for you. Thank you again for your trust and support â weâre always here whenever you need us!
ACRE Pharmacy ããã®åç
Thank you for your kind review! Weâre delighted to hear that you found our communication helpful, the ordering process easy, and our service speedy. We really appreciate your support and look forward to assisting you again soon.
Great fast delivery and customer âŠ
Great fast delivery amd customer service fab ð
2026幎5æ6æ¥
ACRE Pharmacy ããã®åç
Thank you for your lovely review! Weâre so pleased to hear you were happy with our fast delivery and fantastic customer service. Your support means a lot to us, and we look forward to helping you again in the future ð
customer service excellent
customer service excellent. swift delivery an ease of ordering
2026幎5æ11æ¥
ACRE Pharmacy ããã®åç
Thank you for your kind feedback! Weâre delighted to hear you found our customer service excellent and the ordering process easy. Itâs great to know your delivery was swift too. We truly appreciate your support and look forward to serving you again soon.
Prompt delivery and competitive price
Prompt delivery and competitive price. Highly recommend.
2026幎5æ3æ¥
ACRE Pharmacy ããã®åç
Thank you for your recommendation! Weâre delighted to hear you were happy with our prompt delivery and competitive pricing. Your support means a lot to us, and we look forward to serving you again soon!
Great customer service with an queries
Great customer service with an queries, appreciate the price matching and offers on Jalupro and other favourites.
2026幎5æ10æ¥
ACRE Pharmacy ããã®åç
Thank you for your lovely feedback! Weâre so pleased to hear youâve had a great experience with our customer service and that youâve been happy with our price matching and offers on Jalupro and your other favourites. We really appreciate your support and look forward to helping you again soon!
Hassle free
Hassle free, straight forward. Next day delivery with reputable courier and competitive pricing.
2026幎5æ10æ¥
ACRE Pharmacy ããã®åç
Thank you for your great review! Weâre delighted to hear you found the service hassle free and straightforward. Itâs fantastic to know the next day delivery and competitive pricing met your expectations. We really appreciate your support and look forward to serving you again soon!
Great pharmacy
Great pharmacy. Quick delivery. Had an issue with order not being delivered (couriers fault) Nat at Acre sorted it out in 10mins.
2026幎5æ12æ¥
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ACRE Pharmacy ããã®åç
Thank you so much for your kind feedback! Weâre really pleased to hear you had a positive experience with our pharmacy and delivery service. Weâre sorry again about the courier issue, but weâre glad Nat was able to get everything sorted quickly for you. We truly appreciate your support and look forward to helping you again in the future!
ACRE Pharmacy ããã®åç
Thank you for your kind words and continued support! Weâre delighted to hear you found our service reliable as always. The team at ACRE Pharmacy truly appreciates your feedback and looks forward to helping you again in the future.
Process was immaculate
Process was immaculate, from registration to ordering allows direct communication between user and acre Reps, Nat was so helpful, assisted with registration ordering and prescriber linking! Made the process so much easier! Order came on time as promised!! Thanks again Nat âºïž
2026幎5æ6æ¥
ACRE Pharmacy ããã®åç
Thank you so much for your amazing feedback! Weâre thrilled to hear the whole process was seamless from registration through to ordering. Providing clear communication and support is something we pride ourselves on, so itâs wonderful to know Nat was able to make everything easier for you and assist every step of the way. Weâll be sure to pass your kind words on to her!
We truly appreciate your support and are so pleased your order arrived on time as promised. Thanks again for choosing us âºïž
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