Always 5* customer service, I moved 100% of my clinic orders to acre last year, the best customer service, delivery and legitimate, high quality products only. Nothing is too much trouble and all staf... ãã£ãšèŠã
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Customer service was excellent . My query was dealt with politely, promptly and professionally. Call back made to confirm outcome . So very happy . Thank you ACRE
Wonderful customer service team that go above and beyond! Nat has been a saviour whilst i learn to navigate their system, so an extra thank you and shout out!
I canât recommend this pharmacy and their team highly enough. After 25 years in the industry I am now experiencing a highly caring staff members/ delivery is amazing fast and product range is fabulo... ãã£ãšèŠã
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Licensed by MHRA, a UK government regulatory organisation for the supply of pharmaceuticals and medical devices.
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Unit 5-7 Tintagel Way, Aldridge, WS9 8ER, Walsall, è±åœ
- 01477536015
- info@acrepharmacy.co.uk
- acrepharmacy.co.uk
4.9
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Iâve been using Acre for many years andâŠ
Iâve been using Acre for many years and they are an outstanding Pharmacy. Nothing is ever to much trouble. The team are friendly and always happy to help. Special shout out to Natalie for her customer service skills.
2026幎2æ13æ¥
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ACRE Pharmacy ããã®åç
Thank you so much for your kind words and for being a loyal customer over the years. It truly means a lot to us that youâve placed your trust in Acre for so long.
Weâre delighted to hear that youâve consistently found our team friendly and helpful â providing supportive, reliable service is exactly what we strive for every day. Iâll be sure to pass your special shout out on to Natalie; sheâll be thrilled to know her customer service made such a positive impression.
Acre customer service always go aboveâŠ
Acre customer service always go above and beyond, none more so than today when a delivery failed to arrive. Natalie sorted everything out for pre 12 delivery tomorrow without me having to request or chase it up. I have been kept updated via WhatsApp so I know whatâs happening. Outstanding customer service and very much appreciated.
2026幎2æ11æ¥
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ACRE Pharmacy ããã®åç
Thank you so much for your thoughtful review. Weâre really sorry your original delivery didnât arrive as expected, but weâre so pleased Natalie was able to step in quickly and arrange everything for you. Keeping our customers informed and resolving issues proactively is exactly what we aim for. Your kind words mean a great deal to us, and we truly appreciate your support.
ACRE Pharmacy ããã®åç
Thank you for your feedback! Weâre glad to hear you found the ordering process easy and the delivery reliable.
ACRE Pharmacy ããã®åç
Thanks so much! We really appreciate your feedback and are glad you were happy with our communication and service.
ACRE Pharmacy ããã®åç
Thank you so much for your kind words and continued support! Weâre really glad you always receive 5â service from Acre.
ACRE Pharmacy ããã®åç
Thank you so much for your kind words! We truly appreciate your continued support and are always happy to help. Looking forward to serving you again soon.
Acre is always really efficient withâŠ
Acre is always really efficient with deliveries and their customer care is brilliant. A special thanks to Ebony who has gone out of her way to help us with orders. Incredibly helpful and always lovely to have a friendly reassuring voice at the other end of the phone. Thank you!
2026幎1æ29æ¥
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ACRE Pharmacy ããã®åç
Thank you so much for your kind words! Weâre delighted to hear that youâve had such a positive experience with our deliveries and customer care. Ebony will be thrilled to receive your special mention, weâre so pleased her support has made a difference. We really appreciate your feedback and look forward to continuing to support you in the future. ð
I had a great experience with the AcreâŠ
I had a great experience with the Acre team. Their customer service was professional, friendly, and very responsive, ensuring that all of my questions were addressed quickly and clearly. The team made the entire experience easy and enjoyable.
The Noon products purchased were high quality and performed exactly as promised. Itâs clear that the Acre team takes pride in their work, merchandises and more importantly their customers. I appreciate the attention to detail and the level of care shown throughout the process.
I highly recommend Acre to anyone looking for reliable products, service, aftersales care and a dedicated customer service team.
*****
2026幎1æ27æ¥
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ACRE Pharmacy ããã®åç
Thank you so much for taking the time to share such a thoughtful review. Weâre delighted to hear that you had a great experience with the Acre team and that our customer service met your expectations in terms of professionalism, responsiveness, and care.
Itâs especially rewarding to know that the Noon products performed exactly as promised and that our attention to detail and aftersales support made a positive impression. We take great pride in the quality of our products and, most importantly, in the relationships we build with our customers.
Your recommendation truly means a lot to us. Thank you for choosing Acre â we look forward to supporting you again in the future.
Excellent
Excellent. Competitive prices compared to my previous pharmacy, excellent delivery - I was kept up to date about progress, given a time slot and it was on time, and the minimal packaging needed. Couldn't be happier.
2026幎1æ21æ¥
ACRE Pharmacy ããã®åç
Thank you so much for your amazing feedback! Weâre delighted to hear that youâre happy with our competitive prices and delivery service. We take pride in keeping our customers informed and ensuring everything arrives on time and with minimal packaging. Itâs fantastic to know weâve met your expectations, and we truly appreciate you taking the time to share your experience. Looking forward to serving you again!
Fantastic company
Fantastic service. Easy to order and delivery is super fast. Everything is well packaged and arrived safe and sound. Communication and customer service is excellent. Great company!
2026幎1æ21æ¥
ACRE Pharmacy ããã®åç
Thank you so much for your wonderful feedback! Weâre thrilled to hear that your experience with us has been so positive. Itâs great to know our easy ordering process, fast delivery, and excellent packaging made a difference. We truly appreciate your kind words about our customer service and communication. We look forward to serving you again soon!
Nat is a credit to the company!
Nat has been amazing this week with a delayed ordered due to DPD. She recalled the order and resent my products next day delivery. Excellent customer service! Thanks Nat
2026幎1æ22æ¥
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ACRE Pharmacy ããã®åç
Thank you so much for your kind words! Weâre thrilled to hear that Nat was able to assist you in getting your order sorted so promptly. Itâs great to know her efforts made a positive impact on your experience. If you need any further assistance in the future, donât hesitate to reach out. We truly appreciate your feedback!
After having delivery issues due to theâŠ
After having delivery issues due to the snow I contacted Acre who were extremly helpful and provided excellent customer care. In particular Nat who went above and beyond to rectify the issues and provided excellent communication throughout. What a lovely member of staff and a credit to the company.
I would always recommend Acre to practitioners who are looking for an efficient provider that goes above and beyond to ensure their customers are their No1 priority
2026幎1æ12æ¥
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ACRE Pharmacy ããã®åç
Thank you so much for taking the time to share your experience. We truly appreciate your understanding during the delivery delays caused by the snow.
Weâre delighted to hear that our team was able to support you, and weâll be sure to pass on your kind words to Nat â they really do go above and beyond, and it means a lot to see their efforts recognised.
Providing excellent communication and putting our customers first is always our priority, so your recommendation genuinely means a great deal to us. Thank you again for your support, and we look forward to working with you again in the future.
Excellent customer service from Nat atâŠ
Excellent customer service from Nat at Acre Pharmacy. Helpful, polite, kept me updated, and sorted delivery + pharmacist approval quickly. Thank you!
2026幎1æ22æ¥
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ACRE Pharmacy ããã®åç
Thank you for your kind feedback! Weâre so pleased to hear about your positive experience with Nat at Acre Pharmacy. Providing helpful, polite service and keeping our customers well informed is something we really pride ourselves on, so itâs great to know this came through.
Weâll be sure to pass on your thanks to Nat, and we really appreciate you taking the time to share your experience. Thank you for choosing Acre Pharmacy!
Can't recommend enough!
Nat has been exceptionally helpful in resolving my issue. Excellent communication. I would highly recommend acre and the support team are fabulous.
2026幎1æ22æ¥
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ACRE Pharmacy ããã®åç
Thank you very much for your lovely feedback. Weâre delighted to hear that Nat was exceptionally helpful in resolving your issue and that you experienced excellent communication throughout.
Your recommendation truly means a lot to us, and weâre so pleased to know our support team made a positive impression. Weâll be sure to share your kind words with Nat and the rest of the team. Thank you for choosing Acre!
Amazing service
Amazing service. Iâve been using acre for over 3 years. Great next day delivery and alway communicating if there is any issues. Had one this week and Nat was outstanding, managed to sort everything out. Such a personal touch. Highly recommend this company for safe, consistent and prompt delivery of pharmacy items
2026幎1æ22æ¥
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ACRE Pharmacy ããã®åç
Thank you so much for your continued support over the past three years â it truly means a lot to us. Weâre delighted to hear that you consistently receive reliable delivery and clear communication, and that Nat was able to step in and resolve the recent issue so effectively.
Providing a personal touch alongside safe, prompt, and consistent service is something we really value, so your recommendation is greatly appreciated. Weâll be sure to pass on your kind words to Nat and the team. Thank you for choosing Acre!
Amazing service from Natalie
Amazing service from Natalie. I needed to buy some structura and it was out of stock. Natalie went out of her way to keep me updated on the ETA and when it was back on the website so i could order ontime for my client. Thanks so much natalie xx
2026幎1æ21æ¥
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ACRE Pharmacy ããã®åç
Thank you so much for your lovely review! Weâre thrilled to hear about your experience with Natalie. She always goes above and beyond to keep our customers informed, and weâre so glad she could help ensure you ordered in time for your client. Weâll be sure to pass on your kind words to her. Thanks again for your support â it truly means a lot to us!
Quick and easy to use
Quick and easy to use. Fast delivery âïžâïžâïžâïžâïž
2026幎1æ10æ¥
ACRE Pharmacy ããã®åç
Thank you so much for your 5âïž review! Weâre really pleased to hear you found our service quick and easy to use. ð
I had an excellent experience with AcreâŠ
I had an excellent experience with Acre Pharmacy. My parcel was delayed last week due to bad weather, so I called to follow up and spoke with Nat. She was extremely helpful, kind, and reassuring over the phone. Nat went out of her way to sort the issue and arranged for my delivery to arrive the very next day. Her customer service was outstanding and really appreciated. Thank you to Nat and the team at Acre Pharmacy for such efficient and caring service.
2026幎1æ12æ¥
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ACRE Pharmacy ããã®åç
Thank you so much for taking the time to share your experience with us. Weâre delighted to hear that Nat was able to assist you and turn a challenging situation into a positive one. We understand how frustrating delivery delays can be, especially when caused by circumstances outside of our control, and weâre very pleased that Natâs support and reassurance made a difference. Your kind words will be passed on to her and the wider team. Thank you for choosing Acre Pharmacy â we truly appreciate your support. ð
Stellar customer support by Nat from ACRE Pharmacy
I placed an order with Acre Pharmacy about 10 days ago for essential aesthetic supplies, but DPD delayed the delivery, putting my client appointments at risk. Nat and the team stepped in immediatelyâthey cancelled the original order, reprocessed it with next-day delivery guaranteed before 10:30 AM, and covered the upgrade cost themselves at no extra charge to me. ￜￜThe replacement arrived exactly on time, perfectly packaged, allowing me to proceed without cancelling any clients. ￜￜOutstanding customer service from Nat that truly goes above and beyondâreliable, professional, and client-focused. I'll be ordering exclusively from Acre Pharmacy moving forward! Highly recommend for any aesthetics practitioner.
2026幎1æ7æ¥
èªçºçãªã¬ãã¥ãŒ
ACRE Pharmacy ããã®åç
Thank you so much for taking the time to share this â it truly means a lot to us ð
Weâre really glad we could step in quickly and make sure everything arrived on time so your clinics could run smoothly. Nat and the team will really appreciate your kind words. We value your trust and look forward to continuing to support you with every order.
Again a trouble free service
Again, a trouble-free service, excellent communication and standards from a very good company - a pleasure doing business with them
2025幎11æ17æ¥
ACRE Pharmacy ããã®åç
Thank you for your kind words. Weâre delighted to hear you had another trouble-free experience and that our communication and standards met your expectations. Itâs always a pleasure doing business with you as well, and we truly appreciate your continued trust.
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