Acta Sanctorum レビュー 

73
•
TrustScore 5段階評価の4.5

4.7

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

their t-shirt quality is spot on and customer service is excellent. i also had no issues with a return for a smaller size and the delivery was rapid 👏 their orders come with cool little freebies as w... もっと見る

5つ星のうち5の評価

I received a forbidden fruit white t-shirt and the quality of the print is amazing! Very comfortable to wear. I got a medium size and the fit is perfect for me. Would definitely recommend. Can’t wait... もっと見る

5つ星のうち4の評価

The clothing is really good. Customer service was excellent. Need to change delivery from Evri - far too slow and left on front step in view from road. On a positive the people who helped chas... もっと見る

企業が回答しました

5つ星のうち5の評価

Love the product online and didn't disappoint in reality. Great quality and feel. Like the minimal packaging and the envelope enclosed. Expensive product but think worth while

企業情報

  1. 衣料品店

当該企業による記述

Acta Sanctorum - Meaning: Acts Of The Saints. UK Made Luxury Streetwear.


連絡先

4.7

優良

TrustScore 5段階評価の4.5

73件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.7

すべてのレビュー

(73)

過去12か月のレビュー数: 0件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Great products and fast issue resolution

I had an issue with a recent order that I communicated via Trustpilot, as my emails to Acta Sanctorum were bouncing back, due to a server error.

Eski emailed ASAP in relation to my review and has provided an immediate resolution to my issue, and assured me they would be working closely with customers going forward to avoid such issues arising.

Their products have always been made using high quality, high GSM cotton and their designs are spot on. This is the first time I have needed to liaise directly with the company however, and I have to say the customer service provided was brilliant👍🏼

2023年11月22日
Acta Sanctorum ロゴ

Acta Sanctorum からの回答

Hey Thomas thank you for your continued support we are sorry to hear about this please note that last year we have introduced different fits and changed our manufacturing process to try and keep up with demand the bounced emails were due to a server error on our part now this has been brought to our attention we will work with you to rectify the error.

5つ星のうち1の評価

Worst Experience I've Had Yet!

I have been a loyal customer of Acta Sanctorum and have ordered from the very start of their brand launch on Instagram, and have been provided with extremely poor customer service on my latest order, and still have missing items from my latest order!

My order was placed on 5th September, and it was only by the 11th September that I was notified my order was split into two deliveries. The second delivery finally reached me by the 30th September (25 days later!), and I am still missing two items from my initial order!

I have tried to contact Acta Sanctorum via 3 different communications - website online chat service, email and Instagram, but I have had no replies on any platform apart from a tracking number for the second delivery.

Overall, I am very disappointed and am still owed the two missing items or a refund and my money back for the missing items (however it is looking increasingly likely that I will get neither of these)! It's sad as I have been a fan and loyal customer of the brand from the very start, and have ordered many times for me and my friends from the website.

2023年9月5日
5つ星のうち4の評価

Good Clothes

The clothing is really good. Customer service was excellent.

Need to change delivery from Evri - far too slow and
left on front step in view from road.

On a positive the people who helped chase the delivery were very good.

2022年12月22日
Acta Sanctorum ロゴ

Acta Sanctorum からの回答

Hey Sara we are sorry you have had a bad experience with the delivery times we are working on better delivery time frames sorry about this!

5つ星のうち1の評価

Delivery time

Delivery time , time of dispatch , and when dispatched both items ordered were sent separately with two different delivery companies

2022年12月7日
Acta Sanctorum ロゴ

Acta Sanctorum からの回答

Hey we spoke to you via instagram with a proposed solution your order was sent with two separate couriers as we were having problems with parcels not being delivered with one courier. You have been refunded for the item you have not received and you have been sent out a replacement for the missing item!

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詳細情報