ACT Credit Management Ltd レビュヌ 

193
•
TrustScore 5段階評䟡の4

3.9

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5぀星のうち1の評䟡

Possibly the most unhelpful company I have ever had to deal with. The staff that I had to deal with apart from Sophie (who was very polite ) are like robots. It seems when they speak to you that they... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

I can't even fathom how my anxiety was trying to call a credit company over overdued debt but let me tell you, they are absolutely brilliant & very VERY helpful people. I was assisted by Nisha Chohan... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

I was so anxious before calling ACT thinking that I would have a terrible experience instead I was left so surprised... My fist conversation was a few months ago with Nisha Chohan, such a wonderful wo... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Had the absolute best experience today on the phone with Hamzah at ATC. He was extremely patient and polite when explaining to me. As well as that, he had the most positive and kind attitude that you... もっず芋る

䌁業が回答したした

䌁業情報

  1. 債暩取立䌚瀟
  2. 債暩回収

圓該䌁業による蚘述

ACT Credit Management Ltd takes a diligent and professional approach to debt collection, offering a comprehensive suite of services, including debt recovery, tracing, credit reporting, and legal solutions. With over 20 years experience, we have partnered with high-profile clients across various industries throughout the UK. Our tailored approach ensures that each organisation receives a personalised service designed to maximise debt recovery while ensuring the best possible outcome for the customer. Our team work closely with our clients, safeguarding their reputation while recovering outstanding funds swiftly and efficiently.


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3.9

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TrustScore 5段階評䟡の4

193件のレビュヌ

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この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

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3.9

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(193)

過去12か月のレビュヌ数: 5ä»¶

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5぀星のうち5の評䟡

Surprising

Surprisingly understanding and reasonable. Easy to contact and willing to work with you. Staff are always friendly.

2024幎1月26日
自発的なレビュヌ
ACT Credit Management Ltd ロゎ

ACT Credit Management Ltd からの回答

Thank you for your feedback Michael. I'm delighted to hear how supported you felt by our agents.

Many thanks
ACT Team

5぀星のうち5の評䟡

Thanks to Hamza

Thanks to Hamza! Very good communication, reasonable and easy method!

2024幎1月26日
自発的なレビュヌ
ACT Credit Management Ltd ロゎ

ACT Credit Management Ltd からの回答

Thank you for your feedback Tina. I'm delighted to hear how supported you felt by our agent Hamza.

Many thanks
ACT Team

5぀星のうち5の評䟡

Speaking with hamza was a great relief

Speaking with hamza was a great relief, To be very honest I have never had a bad experience with any of the ACT staffs I have spoken with in a while and Hamza is not left out... Keep being positive hamza and Co. Lots of love

2024幎1月26日
自発的なレビュヌ
ACT Credit Management Ltd ロゎ

ACT Credit Management Ltd からの回答

Thank you for your feedback. I'm delighted to hear how supported you felt by our agents.

Many thanks
ACT Team

5぀星のうち5の評䟡

debt is scary, hamza made it less scary

I was incredibly anxious about confronting my debt and have been putting it off for too long. After speaking with Hamza on the phone, i felt a great relief. He was incredibly kind and understanding of my situation, especially as a young person just out of uni. We were able to come to an affordable plan for me to start paying off my debt. I was spoken to with respect and compassion, something that was an incredible comfort to me in this situation.

2024幎1月24日
自発的なレビュヌ
ACT Credit Management Ltd ロゎ

ACT Credit Management Ltd からの回答

Hi Olive,

Thank you for taking the time to provide fantastic feeback of your experience with ACT and Hamza, it is great to hear you have set up an affordable plan. We would like to highlight a campaign by the Credit Services Association aimed at discussing debt:

https://www.csa-uk.com/page/heretohelp

Kind regards
ACT Team

5぀星のうち5の評䟡

Melina did a great job

Melina did a great job, much appreciated

2024幎1月23日
自発的なレビュヌ
ACT Credit Management Ltd ロゎ

ACT Credit Management Ltd からの回答

Thank you for your feedback. I'm delighted to hear how supported you felt by our agent Melina.

Many thanks
ACT Team

5぀星のうち5の評䟡

Debt management experience with Nisha Chohan

I was attended too by Nisha Chohan, she is very knowledgeable and supportive.
She took her time to answer all my questions, explained the options and the plan going forward. That put my mind at ease because i felt valued even under the circumstances.
Thank you very much for your support today Nisha,

2024幎1月18日
自発的なレビュヌ
ACT Credit Management Ltd ロゎ

ACT Credit Management Ltd からの回答

Thank you for your feedback. I'm delighted to hear how supported you felt by our agent Nisha.

Many thanks
ACT Team

5぀星のうち5の評䟡

Hamza was really helpful and


Hamza was really helpful and understanding. Really friendly and put in an affordable plan.

2024幎1月18日
自発的なレビュヌ
ACT Credit Management Ltd ロゎ

ACT Credit Management Ltd からの回答

Thank you for your feedback Emma. I'm delighted to hear how supported you felt by our agent Hamza.

Many thanks
ACT Team

5぀星のうち5の評䟡

Nisha is so lovely and kind

Nisha is so lovely, i didn’t expect to have an easy and understandable process.
Happy for her to assist my plans and make it easy!

2024幎1月15日
自発的なレビュヌ
ACT Credit Management Ltd ロゎ

ACT Credit Management Ltd からの回答

Thank you for your feedback Suha. I'm delighted to hear how supported you felt by our agent Nisha.

Many thanks
ACT Team

5぀星のうち5の評䟡

Very understanding staff

I’ve been very nervous for a while about sorting out my debt considering I’m very young, and avoiding my problems is to be my first resort. I spoke to Arsalan on the phone and he was extremely kind and understanding when coming to an agreement.

2024幎1月15日
自発的なレビュヌ
ACT Credit Management Ltd ロゎ

ACT Credit Management Ltd からの回答

Thank you for your feedback Aaliyah. I'm delighted to hear how supported you felt by our agent Arsalan.

Many thanks
ACT Team

5぀星のうち5の評䟡

I recently had the pleasure of


I recently had the pleasure of contacting customer service via phone, and I must say the experience exceeded my expectations. The representative I spoke with was not only courteous but also extremely knowledgeable. They patiently listened to my concerns, addressed each issue with precision, and provided clear and helpful solutions.

What impressed me most was the efficiency of the call – no long wait times, and the representative seemed genuinely dedicated to resolving my queries. It's rare to find such a seamless and pleasant customer service interaction these days.

Kudos to the team for their professionalism and customer-centric approach. This positive experience has undoubtedly strengthened my confidence in the company's commitment to customer satisfaction.

2024幎1月12日
自発的なレビュヌ
ACT Credit Management Ltd ロゎ

ACT Credit Management Ltd からの回答

Thank you James this is a great review of ACT and we appreciate you taking the time to write it. I'm delighted to hear about your experience with our team.

Kind regards
ACT Team

5぀星のうち5の評䟡

Jerome was very helpful in all the ways


Jerome was very helpful in all the ways
Highly professional and understanding.

2024幎1月12日
自発的なレビュヌ
ACT Credit Management Ltd ロゎ

ACT Credit Management Ltd からの回答

Thank you for your feedback. I'm delighted to hear how supported you felt by our agent Jerome.

Many thanks
ACT Team

5぀星のうち5の評䟡

quick

quick, easy and uncomplicated

2024幎1月12日
自発的なレビュヌ
ACT Credit Management Ltd ロゎ

ACT Credit Management Ltd からの回答

Thank you for your feedback Annabelle. I'm delighted to hear how supported you felt by our agents.

Many thanks
ACT Team

5぀星のうち5の評䟡

Spoke to a staff member Jerome

Spoke to a staff member Jerome. He was absolutely fantastic and very helpful. Dealt with my issue straight away as I was having problems dealing with other members of staff. Thanks again Jerome for you great service.

2024幎1月9日
自発的なレビュヌ
ACT Credit Management Ltd ロゎ

ACT Credit Management Ltd からの回答

Thank you for your feedback Muhammed. I'm delighted to hear how supported you felt by our agent Jerome.

Many thanks
ACT Team

5぀星のうち5の評䟡

Spoke to Jerome today who was very


Spoke to Jerome today who was very understanding and made the process quick over the phone.

2024幎1月11日
自発的なレビュヌ
ACT Credit Management Ltd ロゎ

ACT Credit Management Ltd からの回答

Thank you for your feedback. I'm delighted to hear how supported you felt by our agent Jerome.

Many thanks
ACT Team

5぀星のうち5の評䟡

Justin had great communication skills

Justin had great communication skills, listening to the costumer and resolving the issue in seconds. This was just what i was looking forward to get. Thank you!

2024幎1月11日
自発的なレビュヌ
ACT Credit Management Ltd ロゎ

ACT Credit Management Ltd からの回答

Thank you for your feedback Nora. I'm delighted to hear how supported you felt by our agent Justin.

Many thanks
ACT Team

5぀星のうち5の評䟡

Excellent service

Jerome was excellent at settling any nerves about getting things sorted. Made every aspect of the process simple and treated me with a respect and kindness I wasn’t expecting.

2024幎1月11日
自発的なレビュヌ
ACT Credit Management Ltd ロゎ

ACT Credit Management Ltd からの回答

Thank you for your feedback Matt. I'm delighted to hear how supported you felt by our agent Jerome.

Many thanks
ACT Team

5぀星のうち5の評䟡

The person who assisted me understood


The person who assisted me understood my situation and was able to accommodate my request. Very nice manner from Melina Loughran , who made me feel at ease after worrying about calling

2024幎1月10日
自発的なレビュヌ
ACT Credit Management Ltd ロゎ

ACT Credit Management Ltd からの回答

Thank you for your feedback Christopher. I'm delighted to hear how supported you felt by our agent Melina.

Many thanks
ACT Team

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