A query on Facebook which they answered instantly . Order placed and delivered in 2 days . Other company’s should follow this standard of service & commitment to there business . First time I’ve used... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I ordered a tracksuit which came next day as advertised. The tracksuit ended up being too small so had to return (no fault of seller!) and my return was accepted, processed and refunded in just over a... もっと見る
I Made my order with active clothing and was informed about my order quickly . They prepared and delivered my order very efficiently. The goods I ordered were safely packaged and sealed up . I was ver... もっと見る
I’ve emailed 3 times since Friday regarding my order and haven’t received a response!!! Why don’t you check emails
企業が回答しました
企業情報
当該企業による記述
Welcome to Active.Clo store, where you’ll find the hottest styles in fitness fashion. We offer a wide range of in-demand activewear, all authentic and sourced from top brands you know and love. Whether you're hitting the gym, going for a run, or just love the athleisure look, we have something for everyone. We’re all about providing the best service to our customers. We take pride in making sure you have a great shopping experience, from finding the perfect fit to getting your order delivered quickly. Our team is always here to help with any questions or recommendations. Shop with us and discover activewear that’s not only stylish and comfortable but also genuinely top-notch. Looking ahead, we have big plans to grow our business over the next few years. We’re excited to expand our collection by introducing even more leading brands in the industry, ensuring you have access to the latest and greatest in activewear. Our goal is to become your go-to destination for all things fitness fashion, continually updating our offerings to keep pace with trends and innovations. Stay tuned as here at Active Clo we bring you new styles, exclusive collaborations, and enhanced shopping experiences that elevate your active lifestyle.
連絡先
4.1
ほぼ満足
38件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常1カ月以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Complete scam!
Complete scam!! Ordered a tshirt over a month ago and still haven't received it. Chasing them for answers and they cant seem to give any. AVOID
2026年9月30日
自発的なレビュー
Active Clo からの回答
Hi Daniel,
We’re sorry to see this review and would like to get this resolved for you as soon as possible.
We’ve checked our customer service emails but unfortunately cannot find any correspondence under the name shown on this review, so we’re currently unable to identify your order or see the messages you’re referring to.
Please contact us at contact@active-clo.co.uk with your order number, or message us on Instagram @active.clo_, and we’ll investigate this for you straight away.
We certainly don’t want any customer left without their order or an explanation, so please get in touch and give us the opportunity to resolve this.
Kind regards,
Active CLO
I’ve emailed 3 times since Friday…
I’ve emailed 3 times since Friday regarding my order and haven’t received a response!!! Why don’t you check emails
2026年9月11日
自発的なレビュー
Active Clo からの回答
Hi Jon,
We’re sorry you didn’t receive a response to your emails. We’ve since identified that we weren’t receiving some customer emails correctly during this period, which unfortunately meant your messages may not have reached us as intended.
We have now contacted you directly to try and resolve the issue and get everything sorted for you as quickly as possible.
Please respond to our message when you can and we’ll be more than happy to help.
We apologise for the inconvenience caused.
Kind regards,
Active CLO
Good price and on time
2026年8月27日
I ordered the wrong size shorts and it…
I ordered the wrong size shorts and it was a very quick and easy process to make an exchange. Staff were very helpful.
2026年8月26日
Quick response and super fast delivery
A query on Facebook which they answered instantly . Order placed and delivered in 2 days . Other company’s should follow this standard of service & commitment to there business . First time I’ve used this company and I’ll definitely use them again , keep up the good work 👍👍👍👍👍
2026年8月10日
自発的なレビュー
Fantastic service
Fantastic service. Really quick delivery aswell. Will be ordering from these guys again 👍
2026年4月26日
自発的なレビュー
My return was confirmed delivered…
My return was confirmed delivered Monday yet it’s now Friday and I have still not received the funds back despite paying for return postage and having £5 deducted for processing fee’s nothing seems to be being processed
2026年4月17日
自発的なレビュー
Active Clo からの回答
Hi Isaac,
Thank you for your review. We’re sorry to hear you were disappointed with the returns process.
We can confirm that your return was received and that your refund was processed promptly once it had been checked and approved. As outlined in our returns policy, refunds can take up to 5 working days to appear back in the original payment account, depending on your bank or payment provider.
We also attempted to contact you via email to provide an update and assist further but unfortunately did not receive a response.
We apologise for any frustration caused and appreciate your patience while the banking process completed. If there is anything still unresolved, please contact us directly and we’ll be happy to help.
Kind regards,
Active CLO
Legitimate and Quick
Ordered a nice set over the weekend and it’s arrived via tracked delivery in excellent condition and I’m really happy with what I chose. Will definitely be buying again
2026年3月24日
自発的なレビュー
No issues what so ever fast delivery
No issues what so ever fast delivery . Thanks guys
2026年1月3日
自発的なレビュー
Heey could u let me know the product…
Heey could u let me know the product code for the green millers you have please im looking for a green miller with the code AJ7565-326 which would this one be called on your website before ordering please ? So I know its the correct t shirt
2025年12月29日
自発的なレビュー
Would recommend
I ordered a tracksuit which came next day as advertised. The tracksuit ended up being too small so had to return (no fault of seller!) and my return was accepted, processed and refunded in just over a week. Always sceptical about websites and instagram pages like this but Active Clo have been great.
2025年12月8日
自発的なレビュー
Trusted ✅✅
Don’t be sceptical. There are so many dodgy websites out there selling similar clothes to this one. I’ve been done over before and ordered stuff that never arrived. These guys Sent out the order straight away and I received it 2 days later. Really happy and I’ll deffo be using these guys again.
2025年12月2日
自発的なレビュー
Items are quality
Items are quality , vast delivery and very helpful via email can’t fault them .
2025年10月28日
Always got the best sets and delivery…
Always got the best sets and delivery is fast highly recommend
2025年9月1日
Superb service
Ordered 3 Asics sets (shorts and t shirts) on Saturday, everything arrived Tuesday, all sets look unreal, will definitely use these guys again, thanks for a great service 😀
2025年8月19日
自発的なレビュー
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