Excellent service ,and delivery and well made heaters,although fortunately my son is good at DIY as the latest heater we purchased ,the plastic earth prong had snapped off on the plug so had to renew... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Doing 2 developments and used this company. Their customer service is outstanding. They answer calls promptly and go above and beyond to sort any issues. I wish every company had customer service... もっと見る
企業が回答しました
The company was very helpful when I called for information before placing an order. I then ordered the exo ceramic core radiators online. Ordering was straightvorward and they arrived promptly within... もっと見る
企業が回答しました
Even if I had a problem with the items delivered they were very nice and resolve the issue very quickly, the customer service is very good.
企業情報
当該企業による記述
Adax Solaire is the UK’s authorised distributor of ADAX electric heaters, trading from North Yorkshire since 2009. Focused on providing great customer service and aftercare. As well as the best quality WiFi-enabled panel heaters, infrared panels, electric heated towel rails, bathroom heaters, and outdoor patio heaters with fast and cost-effective shipping. With over 25,000 customers and UK stock held for fast dispatch, expert advice is available by phone on 01325 717 899.
連絡先
New Row, DL11 7AW, Eppleby, 英国
- adax-solaire.co.uk
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100%に回答しています
通常2週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Very happy with advice given prior to…
Very happy with advice given prior to purchasing my radiator.

SolAire Heating からの回答
Is there anything on stock?
According to the adax-solare website the radiator was on stock. After ordering, paying and receiving the order confirmation I received one day later a message that the item was not available, only one on stock and that badly dented. And not available any more … That website is a waste of time, a lot of items but a significant amount not on stock. And the ones declared to be available suddenly aren’t.
Two stars because the refunding process worked smoothly.

SolAire Heating からの回答
Used these for different developments great towel rails
Doing 2 developments and used this company. Their customer service is outstanding. They answer calls promptly and go above and beyond to sort any issues. I wish every company had customer service as good as this. The decorator lost screws for the towel rail and we called SolAire and they are organising to post some spares out. After dealing with them for a number of purchased we would 100 % recommend the. The towel rails are also very well built and offer great value for money.

SolAire Heating からの回答
Lovely radiators
Lovely radiators, very clean and modern. Very
Simple to hang on the wall. Great service from James at Sol*Aire.
Unbelievably- Excellent
Hi - I rang for advice twice and talked to someone who knew their product- and gave good helpful replies to my questions- delivery dates were flexible and next day if required- delivery- to the centre of York was by a bike !! With great care !! These 3 heaters are heavy and it wasn’t the only packages he was delivering- fantastic- the heaters themselves are excellent looking and very solid and well made - they have all the controls anyone needs - overall as is obvious by my comments- unbelievably excellent——-
Good prompt service at a very competitive price.
Having seen the heater I wanted online, I called the firm to confirm details, price and delivery times. I ordered, and it arrived promptly as promised. Very happy with the heater now it's installed.
Purchasing a SolAire Radiator
Purchasing a SolAire radiator was easy, the unit arriving well packaged and within a few days of ordering. Initial questions were also answered promptly.
Absolutely incredible service
Absolutely incredible service, ordered, dispatched and delivered so quickly and efficiently, can’t fault anything.
Great service and product
Great service and product only reason for 4 stars no notification that item had been dispatched
Great Shopping Experience
I am very pleased with my purchase. The radiator towel rail was easy to install and not to difficult to programme. I love that it has so many functions and I found the perfect setting for my needs.
Wrong size radiator ordered
I ordered a panel radiator and selected the wrong size, due to my own incompetence. I contacted James in customer service and explained my mistake.
He told me to return the original radiator and I re-ordered another. This arrived 2 days later and I also received a £80 refund, which I was well happy with.
I have used Adax before and there products are of a very good standard. I was well impressed with the customer service this time though.
Thanks Doug Jee
Good value and quick delivery by APC
delivered promptly

SolAire Heating からの回答
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