Sehr freundlicher und unkomplizierter Kontakt bei einer Reklamation, für die ADH nichts konnte (versiegelte Originalverpackung mit leichter Beschädigung des Inhalts). Schnellere Rückmeldung und Ersatz... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Bisher kamen alle Bestellungen zeitnah und gut verpackt an. Mit der Qualität der Produkte bin ich auch sehr zufrieden. Zudem wurde mir sehr schnell und freundlich geholfen, als ein Rutenteil kaputt ge... もっと見る
Gewährleistungspflicht für eine Rute wurde ohne Beweise und mit Verweis(der aber nicht vorgelegt wurde) auf Hersteller abgelehnt. Habe den Hersteller direkt kontaktiert und dieser hat den Materialfeh... もっと見る
Une commande annulée et confirmée par email de leur part , et quelques heures plus tard Celle ci fût expédiée ! Je trouve ce comportement inadmissible. Je vous conseille grandement d'aller voir a... もっと見る
3.1
まあまあ
27件のレビュー
レビュー依頼の記録がありません
この企業は顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Very happy with my delivery.
Very happy with my delivery.
All items as described.
Adh dispatched items very quickly.
Took just over 1 & 1/2 weeks to receive.
2023年2月8日
自発的なレビュー
Pretty good
Ordered off here a few time so far. No issues yet so far I am a happy customer
2022年3月1日
自発的なレビュー
****BUYER BEWARE****
****BUYER BEWARE****
I placed an order with adh-fishing recently and when the order finally arrived, two items were missing. I immediately contacted them by email and it was confirmed that even though the items were marked as in stock when ordered, they didn't actually have them in stock and could not send them out. They did not inform me of this until I had asked, after I had received the order.
That is not the worst part, I asked why they had not refunded me for the pieces they did not ship and their answer was that I would receive a refund "soon". When I asked when that would be I got no response... This has now been reported to Paypal and ADH have still not responded......
VERY VERY BAD SERVICE ADH-FISHING ......
· Reply · 1 h
Giles Sexton
hi giles! this is alex from adh-fishing. i saw your message on our fb page and talked to my colleagues in the office. your money will be refunded today. i‘m sorry that you had to wait so long for your refund. regarding the original issue: i can‘t tell you why it was possible to order/buy two articles that were not in stock. that never happens, especially with two items of the same brand. we have live stocks in our shop, that means „what you see is what we have“. everything works fully automatically. my colleagues will check how it was possible. nevertheless i want to apologize that it took so long to solve this problem. we try our best to handle problems as fast as possible usually. if there is anything i can do for you, please let me know. all the best and tight lines, alex
10:47
You sent
Hello Alex, I thought my little comments on ADH-fishing social media platforms, here, and other places (I wil let you find them....) may get a response from somebody in management.... I presume you are in management/own the company? You see, as I am sure you are well aware, social media works both ways. It gives the seller (in this case ADH-fishing) free advertising, but it also allows your customers to leave a little feedback now and then..... I have made several orders with your company recently and would have made one more (way bigger order) had your staff replied to my emails. I have just bout a Marc Petitjean Swiss Vice Master and all of the other accessories (value of more than 1000eu from your competition Ardent Fishing. Their service is way better than yours in terms of communication and shipping. The reason I ordered the two accessories for the vice from ADH was because Ardent were honest and told me they did not have them in stock and I would have to wait a while if they ordered them in, which they were more than happy to do. I would not have made the order with you if I had have been told when I place the order that you did not have those two items in stock. This has now left me in a situation.... The vice and all accessories are a 21st birthday present for my son, his party is tomorrow when I would have been presenting him everything. The fact that ADH did not inform me that the items were out of stock before shipping is bad... The fact that when the order arrived and only then did I see the items were missing, I had to email ADH to ask where they were was worse. The fact that when I asked why had I not been refunded for the missing items is worse again. The fact that when I asked when I would be refunded, I was told "soon" is shocking. The fact that when I asked again if it would be on that day I have had no response still really sums up what ADH and their staff really think of their customers... The fact that I have had to ask Paypal to set up a file case id#PP-D-125665286 on 08/09/2021 and ADH have not even had the courtesy to respond to that is beyond belief..... I should not have to waste my time and beg for my money back.....
2021年9月10日
自発的なレビュー
hackle slechte kwaliteit
skins van 15 euro gekocht is er maar 2 echt bruikbaar kleuren wijken enorm af, is niet duur maar er zijn goedkopere die beter zijn. verzending binnen 2a3 dagen is dus 1 week
2021年6月8日
自発的なレビュー
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