Adina Stone レビュー 308

Adina Stone からの回答

4日前

Thank you for your kind review! We’re thrilled to hear you’re happy with your experience and our jewellery. It’s a pleasure to assist you in finding the perfect fit, and we look forward to welcoming you back for your next piece!

Adina Stone からの回答

5日前

Thank you for your continued trust in our work! It means so much to us, and we're equally pleased that your experience with our service has been consistent!

Adina Stone からの回答

6日前

Thank you for your kind words. We’re delighted to hear that your experience felt seamless and that the ring met your expectations!
Your trust in our process and consistency means a great deal, and we hope your ring continues to be enjoyed for years to come :)

Adina Stone からの回答

2026年4月10日

Thank you for your kind words. We take great pride in our handcrafted pieces, each one made with meticulous attention to detail and the finest natural gemstones and quality materials. It’s wonderful to hear that our craftsmanship has resonated with you, and we’re grateful for your trust in our brand!

Adina Stone からの回答

2026年4月8日

Thank you for your kind review. We’re pleased to hear that the return process is smooth. We understand that selecting the perfect piece can sometimes require a second look, and we are always here to ensure the process remains effortless and reassuring. It’s important to us that every customer receives a piece that feels exactly right.

Your trust in our service and consistency is greatly valued, and we look forward to your new ring reaching you soon!

Adina Stone からの回答

2026年3月31日

Thank you for sharing your experience. We are pleased to hear that both rings have met your expectations!

Each piece is handcrafted with careful attention to detail. Your continued trust in choosing us is truly appreciated, and we hope you enjoy wearing your rings for years to come.

Adina Stone からの回答

2026年3月17日

Thank you for taking the time to share your experience Gwyneth - It was a pleasure to craft your aquamarine pendant for you! Providing a smooth & supportive experience alongside our craftsmanship is something we value greatly, so your feedback is truly appreciated!

Adina Stone からの回答

2026年3月17日

Thank you for your kind words. Each piece is carefully handcrafted using high quality materials & gemstones, so it’s always rewarding to know that quality is reflected in your experience.

Adina Stone からの回答

2026年3月17日

Thank you for your thoughtful words. Each piece is carefully designed & handcrafted to highlight the natural beauty of the gemstone, so it’s lovely to hear the colour & setting stood out to you. We’re so pleased the piece met your expectations!

Adina Stone からの回答

2026年3月17日

Thank you for sharing this - it’s wonderful to hear you’ve built a collection of pieces you enjoy!

We place great care in selecting natural gemstones & working with quality materials, alongside traditional handmade techniques, so it’s especially meaningful to know this is appreciated. We’re so pleased the designs & materials have resonated with you!

Adina Stone からの回答

2026年3月17日

Thank you for your continued support Christine. Providing a thoughtful & supportive experience is just as important to us as the jewellery itself, so it’s wonderful to know this has been reflected in your experiences with us!

Adina Stone からの回答

2026年3月17日

Thank you for your kind words, it truly means a great deal to see your continued support.

Each piece is carefully handcrafted with a focus on quality & lasting design, so it’s always rewarding to know this is reflected in your experience. We’re so pleased the pieces have met your expectations & hope they continue to be enjoyed for years to come!

Adina Stone からの回答

2026年3月17日

Thank you for your kind words Allison. It’s always meaningful to see jewellery chosen to mark something so personal! We’re also so pleased the support you received met your expectations & we'd be delighted to see you in the store anytime.

Adina Stone からの回答

2026年3月17日

Thank you for sharing your experience Mark - we take great care to ensure each piece is accurately represented & thoughtfully prepared, so it’s wonderful to hear everything arrived as expected & your gift was well received. Creating a smooth & reliable experience alongside the craftsmanship is something we truly value.

Adina Stone からの回答

2026年3月17日

Hi Melissa, thank you for taking the time to share your feedback.
Your experience is not the standard we aim to provide & your satisfaction truly means a great deal to us. Each piece is carefully handcrafted & while this allows us to create jewellery of lasting quality, it can occasionally involve additional sourcing or production time. Whenever this happens, I always aim to communicate timeframes as clearly & promptly as possible.

After reviewing your order, it’s clear there was a breakdown during a particularly busy period, which led to delays & miscommunication. This is not reflective of our usual processes & it’s something that has since been addressed to ensure a more consistent experience moving forward.

I’ve reached out to you directly & would genuinely love the opportunity to make this right for you.

Adina Stone has been built on long-term relationships with customers who return time & time again - maintaining that trust is incredibly important to us.

Warm wishes,
Adina