Important refund conditions were not clearly communicated
My experience with Adin Resort was disappointing.
The booking was presented as refundable, but when I needed to cancel, I was informed that only 25% of my payment would be refunded.
This major limitation was not clearly communicated during my booking process. Had I known this upfront, I would have chosen another hotel.
Transparency is extremely important, especially for businesses serving international travellers.
I hope the resort improves how it presents its cancellation policies so future guests can make informed decisions.




