Awesome experience. Diana was very professional, thoroughly explained the process, was very patient and kind. I was having problems with the online application, but I went into the office and she qu... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
My visit was so wonderful. Diana was so sensitive to our needs and treated us like real customers. Her smile when first came in, made us feel welcomed. Great representation of your company. Happy cu... もっと見る
企業が回答しました
Ms. Ana was extremely patient with me since my wife and I share an email, getting my online account created took longer than expected. She covered my loan details with full transparency and understand... もっと見る
企業が回答しました
Amazing friendly and personable customer service. Diana is very knowledgeable, respectful and attentive. She met all loan needs without being pushy. I felt like I was talking to a friend and not a loa... もっと見る
企業が回答しました
企業情報
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
連絡先
6051 FM 3009, Ste. 240, 78154, Schertz, TX, 米国
- 210-651-7305
4.8
優良
59件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Super experience!
2026年7月17日
自発的なレビュー
Advance America - Schertz - 6051 FM 3009, Ste. 240 からの回答
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Awesome experience
Awesome experience. Diana was very professional, thoroughly explained the process, was very patient and kind. I was having problems with the online application, but I went into the office and she quickly took care of my needs. Diana clearly understands what great customer service looks like!
2026年6月29日
自発的なレビュー
Advance America - Schertz - 6051 FM 3009, Ste. 240 からの回答
Thank you for your response and comments regarding our services. We appreciate your business!
Diana was so nice and very helpful
Diana was so nice and very helpful. Always very pleasant and smiling.
2026年5月2日
自発的なレビュー
Advance America - Schertz - 6051 FM 3009, Ste. 240 からの回答
We appreciate you taking the time to share your positive experience. We are happy to hear that our team provided excellent service and was helpful.
Gerald was a lot of help
Gerald was a lot of help, this is the second time I’ve delt with him and it’s always been helpful.
2026年2月19日
自発的なレビュー
Advance America - Schertz - 6051 FM 3009, Ste. 240 からの回答
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Advance America - Schertz - 6051 FM 3009, Ste. 240 からの回答
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Fast and easy
2026年3月18日
自発的なレビュー
Advance America - Schertz - 6051 FM 3009, Ste. 240 からの回答
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Very nice
Very nice. Very helpful .
Very friendly, extremely sweet and works well with others
2026年2月16日
自発的なレビュー
Advance America - Schertz - 6051 FM 3009, Ste. 240 からの回答
We appreciate you taking the time to share your feedback! We're so glad to hear that our team was able to provide you with a positive and helpful experience.
Advance America - Schertz - 6051 FM 3009, Ste. 240 からの回答
Gracias por tu revisión positiva. En Advance America nos esforzamos por brindar el mejor servicio al cliente y estamos muy contentos de poder brindarle las soluciones de dinero que necesitaba. Qué tengas un lindo día
Diana Frias was very helpful with my…
Diana Frias was very helpful with my application and went above and beyond.
2025年12月29日
自発的なレビュー
Advance America - Schertz - 6051 FM 3009, Ste. 240 からの回答
We're happy to hear that the application process was a positive experience. We appreciate you taking the time to share your feedback regarding the helpful service.
My visit was so wonderful
My visit was so wonderful. Diana was so sensitive to our needs and treated us like real customers. Her smile when first came in, made us feel welcomed. Great representation of your company.
Happy customer.
2025年12月18日
自発的なレビュー
Advance America - Schertz - 6051 FM 3009, Ste. 240 からの回答
We're happy to hear that your visit was wonderful! We appreciate your kind words regarding the service you received; it's great to know we made you feel welcomed. Thank you for your positive feedback!
Great experience
Great experience! Super helpful! Loved working with Diana! Highly recommend!
2025年11月13日
自発的なレビュー
Advance America - Schertz - 6051 FM 3009, Ste. 240 からの回答
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Advance America - Schertz - 6051 FM 3009, Ste. 240 からの回答
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Thank you Diana Frias for your…
Thank you Diana Frias for your professional customer service and support. You made my experience here easy and informational.
2025年10月23日
自発的なレビュー
Advance America - Schertz - 6051 FM 3009, Ste. 240 からの回答
We appreciate your positive feedback. We are happy to hear that our team member provided professional support and made your experience easy and informative.
Advance America - Schertz - 6051 FM 3009, Ste. 240 からの回答
We're so happy to hear that you had a great experience. Thank you for your positive feedback; we appreciate it!
Advance America - Schertz - 6051 FM 3009, Ste. 240 からの回答
We appreciate your positive feedback and are happy we could provide the help you needed with friendly customer service.
Amazing Customer Service
Amazing friendly and personable customer service. Diana is very knowledgeable, respectful and attentive. She met all loan needs without being pushy. I felt like I was talking to a friend and not a loan officer.
2025年10月10日
自発的なレビュー
Advance America - Schertz - 6051 FM 3009, Ste. 240 からの回答
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Advance America - Schertz - 6051 FM 3009, Ste. 240 からの回答
Thank you for your positive review. At Advance America we strive to provide the best customer service and we are very happy to be able to provide you with the money solutions you needed. Have a nice day.
Awesome staff
Awesome staff! They made the process extremely easy to complete. Very friendly and professional. Took the time to fully explain the entire situation.
2025年8月7日
Advance America - Schertz - 6051 FM 3009, Ste. 240 からの回答
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Customer care
Ana. I could not have successfully gained this loan without Ana's assistance at such time in need.
2025年7月17日
自発的なレビュー
Advance America - Schertz - 6051 FM 3009, Ste. 240 からの回答
We're happy to hear that the assistance provided was so helpful during a time when you needed it most. Thank you for sharing your positive experience with us!
Advance America - Schertz - 6051 FM 3009, Ste. 240 からの回答
We are so happy to hear that you found our team member helpful. We appreciate your positive feedback very much.
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