Very satisfied with the customer service representatives I've met whenever I visited in offices (9 mile/Telegraph) and (7 mile and Telegraph)..although I've been using online mostly these days..I don'... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
It was Ms Kellie Parker for me, I have never met a more patient and kind woman that can problem solve all you’re loan anxiety. If you want an amazing person who does amazing help come here.
企業が回答しました
Thank you, Rosa for helping me with my loan. This is a great location. Nine Mile telegraph in Southfield. They are very professional patient and helpful. Thank you. You’re a customer Deborah Perkins.
企業が回答しました
Rosa is very helpful and personable. I always feel like I am important and she really cares about my well being. I hope Rosa is valued because customer service is a lost art in this day and time.
企業が回答しました
企業情報
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
連絡先
22538 Telegraph Rd., 48033, Southfield, MI, 米国
- 248-304-2836
4.8
優良
87件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Advance America - Southfield - 22538 Telegraph Rd. からの回答
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Rose & Kimberly are the best with…
Rose & Kimberly are the best with assisting me every time I’m in the Telegraph/9mile office in Southfield
2023年10月21日
Advance America - Southfield - 22538 Telegraph Rd. からの回答
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Expediant service with care and she was so very nice
The employee was so very helpful, nice , and courteous
2023年5月9日
Advance America - Southfield - 22538 Telegraph Rd. からの回答
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Advance America - Southfield - 22538 Telegraph Rd. からの回答
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Awesome service when needed
2022年9月15日
Advance America - Southfield - 22538 Telegraph Rd. からの回答
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Top Notch Company
I am always serviced and treated well at the 9 mile and Telegraph Rd in Southfield, MI
2022年9月5日
Advance America - Southfield - 22538 Telegraph Rd. からの回答
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day
Advance America - Southfield - 22538 Telegraph Rd. からの回答
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Advance America is the #1 loan company…
Advance America is the #1 loan company in the world, I just love the way that they make everyone feel very comfortable and there Customer service people are very friendly to everyone.
2021年8月31日
Advance America - Southfield - 22538 Telegraph Rd. からの回答
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
The review
The employee was Very Friendly and seem to know exactly what to do with trans actions
2021年8月7日
Advance America - Southfield - 22538 Telegraph Rd. からの回答
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Very friendly and very professional
2021年6月1日
Advance America - Southfield - 22538 Telegraph Rd. からの回答
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Advance America - Southfield - 22538 Telegraph Rd. からの回答
Your business is important to us, thank you for your response!
The customer service was great
2020年10月10日
自発的なレビュー
Advance America - Southfield - 22538 Telegraph Rd. からの回答
Your business is important to us, thank you for your response!
First time using the paperless process…
First time using the paperless process which was awesome. AND, Having
my loan directly deposited into my bank account saving me time and
much more convenient - was also awesome. Enjoyed the easiness of
doing business with Joseph at your Company.
A very happy and satisfied customer. Nita Butler
2020年10月6日
自発的なレビュー
Advance America - Southfield - 22538 Telegraph Rd. からの回答
Your business is important to us, thank you for your response!
I'm very happy with the staff and the…
I'm very happy with the staff and the service they provide
2020年3月4日
自発的なレビュー
Convienient
2020年2月7日
自発的なレビュー
Excellent customer service very…
Excellent customer service very professional!! Meet all my needs as a guest
2019年11月8日
自発的なレビュー
Shay & Joesph have always been…
Shay & Joesph have always been professional with me and when you can have that conversation as a friendly customer and still do business with them means I will continue to use their office.
Thanks again for being considerate and patient.
2019年9月30日
自発的なレビュー
I’m very dissatisfied
I’m very dissatisfied with my experience with Advance America. I applied for a loan online on 09/05/19. I uploaded the requested documents and even called to confirm they were received. I was told my information would be forwarded to a loan officer so a decision could be made. It is now 09/29/19, and the web site still shows the status of my application as being reviewed. Then after contacting customer service, I was told to hold while the loan officer was again contacted. After ten minutes, the representative hung up and never called back.
2019年9月20日
自発的なレビュー
Advance America - Southfield - 22538 Telegraph Rd. からの回答
Your comments are important to our business and relationship. Advance America will have someone contact you soon regarding your comments.
She did excellence
2019年9月9日
自発的なレビュー
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