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5぀星のうち4の評䟡

Everything came as expected and quite fast, i would prefer to get detailed information of parts. for example clutch disc spline count and dimension. so it would be easier to order parts for a mismatch... もっず芋る

5぀星のうち5の評䟡

Perfect customer service! Best regards to Vincent Lossec. Fast, helpful and very friendly customer service. I have bought the full clutch-kit "HC10-HDSS - HD/Perf Street Sprung". It was delivered t... もっず芋る

5぀星のうち5の評䟡

Came across a great black friday deal. I was about to order this trick flywheel from usa but noticed that advancedclutch.eu is an official distributor. Great product for great price

5぀星のうち2の評䟡

Second deal with monolock clutch collar!Very expensive the first broke already and very slow ups road shipping and the end 20 euros more expensive for first time!Shame

䌁業が回答したした

䌁業情報

  1. レヌシング カヌ郚品専門店
  2. 自動車郚品メヌカヌ
  3. チュヌンアップ

圓該䌁業による蚘述

We are the European distributor of Advanced Clutch Technology (ACT) Europe. The world's best performance clutch manufacturer.


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4.3

優良

TrustScore 5段階評䟡の4.5

59件のレビュヌ

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4.3

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5぀星のうち1の評䟡

Clutch Failed After 3,000 Miles, Warranty Denied Despite Significant Financial Impact

I purchased an ACT clutch kit and flywheel for my 2017 Subaru WRX expecting a product that would meet or exceed OEM reliability. Unfortunately, the clutch failed after approximately 3,000 miles.

For perspective, the OEM clutch previously installed in the vehicle lasted over 121,000 miles under similar driving conditions. Because of that, I was shocked to experience a complete clutch failure so soon after installation.

The failure occurred while I was traveling out of state and resulted in substantial unexpected expenses, including towing, vehicle rentals, rideshare transportation, extended lodging, and approximately $2,800 in labor costs to replace the clutch assembly.

I submitted the components to ACT for inspection under warranty. ACT’s conclusion was that the clutch exhibited signs of excessive heat, slipping, and abuse, and the warranty claim was denied.

My concern is that while the inspection described the condition of the parts at the time of failure, it did not satisfactorily explain why a clutch assembly would deteriorate to that extent in only 3,000 miles. The explanation focused on the resulting wear and heat damage but did not address the unusually short service life compared to the OEM unit that had previously operated successfully in the same vehicle.

Throughout the process, communication was generally professional, and the components were ultimately returned to me upon request. However, I was disappointed that the warranty review did not meaningfully address the issue of premature failure or provide any assistance with the substantial costs incurred as a result.

I encourage prospective buyers to carefully research the product, review recent customer experiences, and consider the potential costs associated with a premature failure should one occur.

This review reflects my personal experience with the product, warranty process, and resulting expenses.

2026幎1月15日
自発的なレビュヌ
advancedclutch.eu ロゎ

advancedclutch.eu からの回答

Dear Basil,

Thank you for taking the time to share your experience. We're sorry to hear about the difficulties you encountered.

However, we need to clarify an important point: Advanced Clutch EU (advancedclutch.eu) is a European distributor of ACT products. We are not ACT manufacturer but a distributor. We operate solely within Europe and have no record of any transaction, communication, or warranty interaction with you.

Based on your review, we assume your purchase and warranty claim were handled directly by ACT in the United States. We are an entirely separate entity and were not involved in your case.

We would kindly ask that you redirect your review to the correct party. For any further assistance, ACT USA can be reached directly at https://www.advancedclutch.com/

We wish you a prompt resolution.

Vincent

5぀星のうち5の評䟡

ACT clutch kit

I contacted them if the clutch kit was in stock and got an update from them that the item will be shipped in 4/5 weeks. Received my item exactly as promised in 5 weeks

2025幎6月11日

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