Aery Living レビュー 

490
•
TrustScore 5段階評価の3.5

3.7

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I absolutely love this brand, I've always been a White Company kinda girl until I came across this company in a lovely shop in the Cotswolds. Their smells are incrediable, like nothing I've ever come... もっと見る

企業が回答しました

5つ星のうち5の評価

Ordered three candles online after having smelled the Indian Sandalwood candle in a gift shop and becoming hooked! Postage was very quick and they came well packed. When burning the scents are strong... もっと見る

企業が回答しました

5つ星のうち5の評価

I used the Cedar handwash in a hotel and loved it, so bought it straight away (as well as a candle and diffuser!!) Love the products, they arrived quickly and smell fabulous! Thank you

5つ星のうち5の評価

We bought 3 large “Happy space” candles and a room spray, having previously bought a small candle and loving the smell. They look beautiful and the smell is so good , making the whole room smell gorge... もっと見る

企業情報

  1. ウェルネス プログラム
  2. ・
  3. キャンドル専門店
  4. スパとフィットネス クラブ
  5. ヨガ スタジオ
  6. 雑貨屋
  7. 日用品店

当該企業による記述

Feel good home fragrance. Designed to enhance your wellbeing. Made in England. Vegan and cruelty-free candles and diffusers.


連絡先

3.7

まあまあ

TrustScore 5段階評価の3.5

490件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 58%に回答しています

通常1週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

3.7

すべてのレビュー

(490)

過去12か月のレビュー数: 47件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち3の評価

Outstanding bath salts, candles- waste of money

I love your bath salts. I decided to buy more products and such a dissapointment.. candles are barely burn..I love all the scents but it’s a waste of money if you love candles. I’ve already given one of them as a gift and truly regret that. Other than that, fast delivery + amazing scents are the only positive thing at the moment. If you could improve your candles/wick I would try to buy again.

2026年2月3日
自発的なレビュー
Aery Living ロゴ

Aery Living からの回答

Hi Patrycja, thanks for shopping with us and taking the time to leave us a review. We're sorry to hear you've been unimpressed with your recent order. Please could you pop us an email to care@aeryliving.com and one of the team will get back to you on these issues. Than you 😊

5つ星のうち4の評価

Much happier with the new batch of…

Much happier with the new batch of candles. The quality and smell is amazing.( Only one of the candles the scent was weak, hence 4 stars.) and the wick burns better than previous batch
My clients love the smell of these candles so I have recommended the company.
Many of them have purchased the candles .

2026年1月31日
自発的なレビュー
Aery Living ロゴ

Aery Living からの回答

Hi Manjit, thanks for shopping with us and taking the time to leave us a review 😁

5つ星のうち5の評価

top top top!

2026年1月26日
自発的なレビュー
Aery Living ロゴ

Aery Living からの回答

Thanks for shopping and leaving us a great review 😁

5つ星のうち5の評価

Lovely scent

Lovely scent, great packaging and delivery quick - glad to have sale prices

2026年1月22日
自発的なレビュー
Aery Living ロゴ

Aery Living からの回答

Thank you for taking the time to leave a review. It’s great to hear you’re happy with the product and service.

5つ星のうち5の評価

Fabulous!

Amazing soy candles and nourishing hand creams, all with stunning natural aromas. Super-quick delivery with eco-friendly packaging. Thank you!

2026年1月22日
自発的なレビュー
Aery Living ロゴ

Aery Living からの回答

Thank you for sharing your feedback. It’s great to hear you’re happy with our products and delivery.

5つ星のうち5の評価

Love this handcream

Easy to order. I had my first handcream as a present and decided to buy myself another fragrance. Love this handcream.

2026年1月25日
自発的なレビュー
Aery Living ロゴ

Aery Living からの回答

We’re so pleased you’re enjoying our hand cream, thank you for sharing!

5つ星のうち1の評価

Ordered a set of Aery fragrances from…

Ordered a set of Aery fragrances from QVC on 3 Dec. (I'd tried to order direct from Aery but the discount they promised was impossible to submit at checkout). I was then told almost daily by DHL that my order would arrive "today" but it never did. I was still getting emails a month later - even after I'd cancelled my order 3 times! However nothing arrived. Eventually Aery customer service said they would send me 'something' for the inconvenience I'd experienced & would ring 'in a few days' to check it had arrived. That was weeks ago. Not a peep! Please don't get in touch now. (I had problems with their customer service even before all this debacle). I will never trust or attempt to buy from Aery again.
Lady Valerie R.

2025年12月3日
自発的なレビュー
Aery Living ロゴ

Aery Living からの回答

We’re sorry to hear about your experience and the issues you’ve had with your order. This is not the standard we aim for, and we sincerely apologise for the inconvenience and frustration caused. Your feedback is taken seriously, and we’re reviewing what went wrong to ensure it doesn’t happen again. We understand your decision and respect your wishes regarding further contact, but we appreciate you sharing your experience.

5つ星のうち5の評価

Aery scents top them all!

Aery is my all time fav brand when it comes to smellies! The scents last and the ingredients are amazing. Everything about there products is lovely, down to the branding. It just makes you want to pick everything up and smell it! The website is a dream to navigate around and is always a nice shopping experience for me and I find they have good sales on a lot of the time.
My fav scents are the Sleep Mist and Happy Space :)
I will always buy Aery for home and I they make such lovely gifts too!

2026年1月16日
自発的なレビュー
Aery Living ロゴ

Aery Living からの回答

It’s great to hear you’re enjoying our fragrances. Thank you for your support and lovely feedback!

5つ星のうち5の評価

Very quick delivery and great product

Very quick delivery. Great price in rhe sale, natural and wonderful smelling products.

2026年1月12日
自発的なレビュー
Aery Living ロゴ

Aery Living からの回答

We really appreciate your kind words and are glad you enjoyed the scents and quick delivery. Thank you!

5つ星のうち5の評価

I absolutely love this brand

I absolutely love this brand, I've always been a White Company kinda girl until I came across this company in a lovely shop in the Cotswolds. Their smells are incrediable, like nothing I've ever come across before. My only negative is they've recently stopped selling the individual oil bottles which is such a shame, as I use these in my electric diffuser whenever anyone is coming around and they'll always ask what the smell and brand is. PLEASE PLEASE bring these back.

2026年1月16日
自発的なレビュー
Aery Living ロゴ

Aery Living からの回答

Thank you for your lovely review. We’re so glad our scents have made such an impression!

5つ星のうち4の評価

Great products - delivery needs improving

Bought 2 hand washes which are lovely
The delivery was delayed on the first day and then redelivered. However . Despite saying it required a signature was left on the door stop without a signature.

2026年1月14日
自発的なレビュー
Aery Living ロゴ

Aery Living からの回答

Thank you for your feedback. We’re pleased you like the hand washes and sorry for the delivery inconvenience. You can contact us at care@aeryliving.com if you need any further help.

5つ星のうち2の評価

Migraine inducing

Ordered for the first time from Aery, a Persian Thyme diffuser as I liked the little ceramic container which had no branding on it and thought the scent would be lovely. I had it set up for about half an hour and my head started pounding. I am a migraine sufferer and strong smells are a trigger for me, especially artificial scents. Fragrance oils are used in these products, not essential oils which don’t trigger migraines for me. I messaged Aery who said they use both essential and fragrance oils and sent me £10 voucher to put towards another fragrance. Why would I buy another fragrance if you don’t use essential oils only? They also said my choice was one of the “stronger” smelling fragrances they do, perhaps I’d like to try one of the more subtle items on offer. Frankly no, I’m not chancing another migraine thanks all the same. I won’t be buying anything else from Aery. Artificial smells aren’t my thing. In the bin it goes. Waste of £40. There are better products out there.

2025年12月27日
自発的なレビュー
Aery Living ロゴ

Aery Living からの回答

We’re sorry to hear about your experience and that the Persian Thyme diffuser caused you discomfort. We completely understand your concerns regarding fragrance oils and migraines and apologise that our product wasn’t suitable for you. Thank you for sharing your experience, and we’re sorry we didn’t meet your expectations.

5つ星のうち5の評価

Long lasting diffuser.

I have a diffuser that I was given 3 years ago and still smells lovely,so I thought I would invest in another one with a different scent. It was easy to order, came quickly, well packaged, and I love what I chose.

2026年1月7日
自発的なレビュー
Aery Living ロゴ

Aery Living からの回答

We really appreciate your feedback and are so pleased you’re enjoying your new diffuser. Thank you for support.

5つ星のうち2の評価

Purchased a ‘before sleep’ Aery…

Purchased a ‘before sleep’ Aery diffuser for over £30 which claimed the aromatherapy scents would aid my sleep…..It’s by my bed & I can’t even smell it. So disappointed

2025年12月18日
自発的なレビュー
Aery Living ロゴ

Aery Living からの回答

Hi Gayle, thank you for shopping with us. We're sorry to hear you're disappointed with your purchase. Please could you pop an email to care@aeryliving.com and one of our team will be able to look into this for you. Thank you

5つ星のうち1の評価

Never Again- very disappointed with candles

Bought 2 candles and 2 diffuser oils- the packaging is excellent on both products. The oils are beautiful and work as they should.
The candles smell great inside the cylindrical box however, once lit, there is little or no scent throw at all. The candles have trouble gaining an even melt pool and are tunnelling. The wick appears too small for the surface area of the candle suggesting insufficient testing whilst manufacturing. The scent is also non existent, probably because the wick is not the correct size and not heating the wax enough to release fragrance.
All in all an expensive but pretty useless candle- will never buy again!

2025年12月12日
自発的なレビュー
Aery Living ロゴ

Aery Living からの回答

Hi Andrea, thanks for shopping with us and taking the time to leave us a review. We're sorry you're unhappy with your purchase. We always aim to put things right. So please could you pop an email to care@aeryliving.com and we'll look into this for you 🙂 Thank you

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。

詳細情報