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レビュアーのコメントを見てみましょう

5つ星のうち1の評価

I honestly have no words to describe Afternic. Their service is extremely poor. They do not value sellers at all, even though they make their profit from sellers. Payments are unnecessarily held... もっと見る

5つ星のうち5の評価

Being new to all this online technology of course I ran into issues. I thought I'd reach out to support for some guidance. Not only did they respond quickly but laid out every step that was needed to... もっと見る

企業が回答しました

5つ星のうち5の評価

I dealt with Elizaveta and she was fantastic! I am not a seasoned vet when it comes to selling domains and she taught me more during a brief conversation than I have learned over the last number of mo... もっと見る

5つ星のうち3の評価

Afternic is good enough for basic use. The only reason I use it is because it syndicates domains to GoDaddy, which helps with exposure. Other than that, I wouldn’t rely on it. The user interface is ve... もっと見る

企業が回答しました

企業情報

  1. オンライン市場
  2. eコマース ソリューション提供業者

当該企業による記述

Afternic, a GoDaddy brand, is the world’s premiere domain marketplace, listing more than 20 million premium domain names available for sale and receiving more than 75 million domain searches each month—more than any other domain marketplace. Whether you are a domain buyer or a domain seller, Afternic is the most trusted name in domains.


連絡先

3.1

まあまあ

TrustScore 5段階評価の3

403件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

ネガティブなレビューの 83%に回答しています

通常24時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

The Most bad Experience as a Seller

The Most bad Experience as a Seller. i sent an email To Support and Agents, More Than 5 Days Without any Replay. This message to all domain Names Seller, Just Look For an other platform.

2024年11月4日
自発的なレビュー
Afternic ロゴ

Afternic からの回答

Hello Abdelfettah,

Thank you for your feedback. I would like to better understand your experience and have sent you an email through Trustpilot requesting additional information.

My thanks,
JM

5つ星のうち1の評価

Every review you read about Afternic is the truth!!!!

Yes, Afternic is very slow and difficult company to deal with. The reviews are correct!

2024年11月9日
自発的なレビュー
Afternic ロゴ

Afternic からの回答

Hello Mark,

Thank you for your feedback. I would like to better understand your experience and have sent you an email through Trustpilot requesting additional information.

My thanks,
JM

5つ星のうち2の評価

Afternic Payment Not Received After Two Weeks – Poor Support

I sold a domain through Afternic and completed the transfer on October 31. They emailed me on November 4 saying payment was sent, but as of November 12, I still haven’t received anything. I've contacted them multiple times, but their support team has been unable to tell me when the payment will actually be sent or what went wrong.

This level of service is unacceptable for a major domain marketplace. Other platforms handle payments quickly and keep sellers informed, but Afternic has only caused delays and frustration. If you’re considering selling a domain here, be aware that you may face unexplained payment delays and poor support.

2024年11月9日
自発的なレビュー
Afternic ロゴ

Afternic からの回答

Hello Omar ,

Thank you for your feedback. I would like to better understand your experience and have sent you an email through Trustpilot requesting additional information.

My thanks,
JM

5つ星のうち1の評価

Terrible support, super slow

I sold a domain recently and completed the transfer in the same day. But I had to wait for 10 days for Afternic to confirm this transfer and schedule the payout, then wait 7 days more for the money to be arrived in my bank account. Their supports all are terrible, send an email will need to wait for 2 - 3 days for their response, and all their replies are like an auto bot:"We're reviewing this...", "We're looking into this...", bla bla. Useless support at all. Super slow domain transfer and Payout.
I had to migrate all domains from Dan to Afternic because they're going to shut off. Everything Dan can complete in 2 days, Afternic need at least 2 weeks. I can't believe this is a Godaddy's brand!!!!

Terrible! I'm going to move all my domains out to Sedo or Namepros landers.

2024年10月16日
自発的なレビュー
Afternic ロゴ

Afternic からの回答

Hello Customer,

Thank you for your feedback. I would like to better understand your experience and have sent you an email through Trustpilot requesting additional information.

My thanks,
JM

5つ星のうち1の評価

Can we have Dan.com back, please?

Afternic is absolutely useless and has a terrible user experience...

2024年11月4日
自発的なレビュー
Afternic ロゴ

Afternic からの回答

Hello Franny,

Thank you for your feedback. I would like to better understand your experience and have sent you an email through Trustpilot requesting additional information.

My thanks,
JM

5つ星のうち1の評価

Afternic Needs Urgent Improvements to Meet Customer Expectations

What I'm about to say should be considered carefully. Currently, all clients are facing issues with Afternic, as shown by the negative reviews and ratings. In contrast, dan.com offered a smooth experience from all angles and was excellent for us.

1. A Push Domain option should be added to speed up transactions.
2. Customer support should be fast and responsive—no more 'wait' responses.
3. All features we enjoyed on dan.com should be implemented on Afternic.

If these aspects aren’t improved, with no updates or changes, we’ll likely shift to better platforms like daaz.com and atom.com that offer the kind of features we need.

2024年11月2日
自発的なレビュー
Afternic ロゴ

Afternic からの回答

Hello Yassine,

Thank you for your feedback. I would like to better understand your experience and have sent you an email through Trustpilot requesting additional information.

My thanks,
JM

5つ星のうち1の評価

Very bad customer service

2024年11月1日
自発的なレビュー
Afternic ロゴ

Afternic からの回答

Hello Rostom,

Thank you for your feedback. I would like to better understand your experience and have sent you an email through Trustpilot requesting additional information.

My thanks,
JM

5つ星のうち1の評価

I sold a domain and then I told them to…

I sold a domain and then I told them to cancel the operation, and then they said no because the domain was transferred to the client. Okay no problem, after 2 days they sent me an email, telling me that the buyer wants to give back the domain! and they asked to tell them the registrar that I want my domain in? I was like what the hell is that you told is impossible to cancel and then you cancel after the client desired to give me back the domain?
After that I told them straightly your service is a shit. Then every account I opened they suspend me. What a joke I'm moving to Sedo MLS.

2024年10月15日
自発的なレビュー
Afternic ロゴ

Afternic からの回答

Hello youssef ,

Thank you for your feedback. I would like to better understand your experience and have sent you an email through Trustpilot requesting additional information.

My thanks,
JM

5つ星のうち1の評価

Worst Domain Experience Ever

Like another reviewer, I wish that there was an option to award a zero or a negative number of stars.

I do not have time in my life to write reviews but Afternic.com's 'service' has made me so angry that it has led me to write one.

At the time of writing this review, 49% of reviews were 1 star! Let that sink in!

The 5-star ratings on Trustpilot.com look fake or very suspicious at best - one reviewer has written 3 reviews on Trustpilot.com and all three are glowing reports of how great Afternic.com is - not suspicious at all!

I suggest that users read the suspicious-looking 5-star ratings listed below to make up their own minds

Users should be more interested in the genuine, lowest available, 1-star ratings - they all seem legitimate and have all had very similar experiences to the experiences that I have had.

Unfortunately, Dan.com was bought out by the greedy GoDaddy.com and many users have been coerced into moving their portfolios to Afternic.com. DO NOT DO IT!

There are other competitors out there which I would recommend using until GoDaddy.com buys them and ruins them too in the same way that they ruined and closed down Dan.com and Uniregistry.com etc.

GoDaddy.com destroy all good competition in the market.

DO NOT USE AFTERNIC.COM and DO NOT TRUST THE 5-STAR REVIEWS ON TRUSTPILOT!

2024年10月30日
自発的なレビュー
Afternic ロゴ

Afternic からの回答

Hello Joe,

Thank you for your feedback and we are sorry to hear of your disappointment with our service. We appreciate you sharing your experience with us.

My thanks,
JM

5つ星のうち1の評価

Wish I could give zero star…

Wish I could give zero star for closing down DAN and giving us this incompetent platform as its replacement.

2024年10月18日
自発的なレビュー
Afternic ロゴ

Afternic からの回答

Hello Gaming Fever,

Thank you for your feedback. I would like to better understand your experience and have sent you an email through Trustpilot requesting additional information.

My thanks,
JM

5つ星のうち1の評価

A TOTAL SCAM AND RIP OFF

Sold my domain bladeballvalues.com, around 2 weeks ago, 0 emails on when payment will be sent, support is not even replying to half my emails, and the payout date is yet to be displayed, the domain was transferred and is taking the absolute mick.

2024年10月21日
自発的なレビュー
Afternic ロゴ

Afternic からの回答

Hello Adam ,

Thank you for your feedback. I would like to better understand your experience and have sent you an email through Trustpilot requesting additional information.

My thanks,
JM

5つ星のうち1の評価

Since GoDaddy acquired Afternic

Since GoDaddy acquired Afternic, the platform has significantly worsened. GoDaddy’s monopolistic approach is hurting sellers by penalizing those who don’t use their DNS, and the so-called "boost" feature feels more like a scam. The buying experience is equally poor, often indirectly pushing buyers to choose GoDaddy as their registrar.

The platform is plagued with bugs, making transactions unnecessarily difficult. I hope they address these issues quickly, as their current practices are damaging companies rather than fostering growth.

2024年10月16日
自発的なレビュー
Afternic ロゴ

Afternic からの回答

Hello Shondelle,

Thank you for your feedback. I would like to better understand your experience and have sent you an email through Trustpilot requesting additional information.

My thanks,
JM

5つ星のうち1の評価

Broker 00

Broker 00
Contact:00

2024年10月21日
自発的なレビュー
Afternic ロゴ

Afternic からの回答

Hello Amino,

Thank you for your feedback. I would like to better understand your experience and have sent you an email through Trustpilot requesting additional information.

My thanks,
JM

5つ星のうち1の評価

Not good at all

Not boosted had 2000+ names but never get sale even if i got offer never goes updated and

2024年10月10日
自発的なレビュー
Afternic ロゴ

Afternic からの回答

Hello Harun ,

Thank you for your feedback. I would like to better understand your experience and have sent you an email through Trustpilot requesting additional information.

My thanks,
JM

5つ星のうち1の評価

Bad support and slow payments

The support is too slow and the payments take more than 7 days .

2024年10月13日
自発的なレビュー
Afternic ロゴ

Afternic からの回答

Hello Isaac,

Thank you for your feedback. I would like to better understand your experience and have sent you an email through Trustpilot requesting additional information.

My thanks,
JM

5つ星のうち1の評価

This company its a total scam!!!

This company its a total scam!!!
I had listed some domains for sale where they dont do a thing to market it it, nothing at all and by chance one sold and they are taking 30% on the domain , that is crazy one third for NOTHING. I called after being on hold was disconnected twice, I have asked and they horrible customer support claims that is it. I had reason to believe that it would be less since the domain registrars is their company as well (GoDaddy) but it does not matter, any how my domain was release and its already showing at the website of the company who bout it ... I have asked them when the payment will be sent to me, since they have no reason to hold my money, NO RESPONSE! im waiting to get my funds and close the account with them, I dont want to get ripped off again.

UPDATE:
NOW they that I posted this review they want to learn more and but ignored my calls and emails. Now they will probably also try to get this review removed as most companies do.

RESPONSE TO AFTERNIC:
YES I AGREE WITH CHARGING A COMMISSION OF COURSE YOU ARE NOT CHARITY BUT 30% OF THE TOTAL SALE TO DO NOTHING!!! AND LATER SIT ON THE SELLERS FUNDS FOR NO REASON, BOTH UNACCEPTABLE!

2024年10月15日
自発的なレビュー
Afternic ロゴ

Afternic からの回答


Hello Claudia,

Thank you for your feedback as well as for the opportunity to address your concerns. We can understand the frustrations of selling a domain name online for the first time and you sharing your experience with us is very helpful. While it is typical that domain marketplaces (websites were domain owners can list their domain names for sale) charge a commission to facilitate the secure transfer of funds and the domain name between parties. Domain Marketplaces typically do not include marketing services outside the ability to increase the number of categories the domain is listed for sale under.

I would like to address your concerns about your review. Our interest in these review endeavors, is to better understand our customers experience. We have no interest in having your review removed. We greatly appreciate you connecting with us and for the additional information to look into this further.

My thanks,
JM

5つ星のうち1の評価

Slow, not enough options for filters.

My domain names just migrated from Dan.com to Afternic, because Dan.com is merged with Afternic.

I can say it's so slow. Dan was so professional and had fascinating experiences with them.

Cannot believe Afternic is a GoDaddy's brand. It's like my WordPress website on a cheap shared hosting.
When you scroll down, your domains will disappear, you have to wait for a while for them to be loaded haha.

There are not enough filters.
No filter for domain extensions,
No estimated value column,
No column for listed/unlisted domain names,
and several other important filters.

The one thing that I like about Afternic, is the simplicity. Generally the template is similar to Dan. I hope they adopt the Dan's UX. It would be great.

2024年10月16日
自発的なレビュー
Afternic ロゴ

Afternic からの回答

Hello Reza,

Thank you for your feedback. I would like to better understand your experience and have sent you an email through Trustpilot requesting additional information.

My thanks,
JM

5つ星のうち1の評価

Very bad support

I sold my domain through Afternic. It's already 22 days but I did not receive my payout.
I contacted the support more than 10 times. but no solution till the moment.
I hope they speedup the process and send me the payout.

2024年9月27日
自発的なレビュー
Afternic ロゴ

Afternic からの回答

Hello Abdelilah,

Thank you for your feedback and your patience while this was looked into. That review was just cleared and payment was approved today. You should receive the funds within 2-3 business days. The notice we sent via email regarding this was undeliverable, you will want to look into that communication pathway as well.

My thanks,
JM

5つ星のうち1の評価

We want Dan.

2024年10月16日
自発的なレビュー
Afternic ロゴ

Afternic からの回答

Hello Mohamed,

Thank you for your feedback and we are happy to let you know that our aim is to combine the best of both to bring our customers industry leading features and functionality.

My thanks,
JM

5つ星のうち1の評価

Afternic Lacks Basic Features and Responsive Support

My experience with Afternic has been nothing short of frustrating. Their platform is outdated, and the support is practically non-existent. I've reached out multiple times regarding simple issues, and each time, I was either ignored or given unhelpful, generic responses that did nothing to solve my problems.
One of the biggest disappointments is that Afternic doesn't support domain push—something that should be a basic feature on any modern domain marketplace. Instead, they use a convoluted process that wastes time and causes unnecessary delays. For a company that's supposed to be an industry leader, it's shocking how behind the times they are.
If you're looking for a reliable platform with decent support and modern features, look elsewhere. Afternic just isn't worth the hassle.
Till now i don't understand why they put their focus in terminating Dan instead of improving Afternic

2024年10月1日
自発的なレビュー
Afternic ロゴ

Afternic からの回答

Hello Alaa Yasser El-Zeweidy,

Thank you for your feedback. I would like to better understand your experience and have sent you an email through Trustpilot requesting additional information.

My thanks,
JM

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