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AIMS Power レビュヌ 270

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TrustScore 5段階評䟡の5

4.8

電子機噚店
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5぀星のうち5の評䟡

I had an issue with my 5 year old AIMS Inverter (Model No: PICOGLF30W24V120VR) where the AIMS would no longer kick into charging the batteries when the generator was running. Within 24hrs., another... もっず芋る

5぀星のうち5の評䟡

Had a malfunctioning temperature sender in my lithium battery. They sent me a new sender and harness within a few days and talked me through the installation over the phone. Angel did a great job of c... もっず芋る

5぀星のうち5の評䟡

K. Gaines 5/28/2025 I am unfamiliar with solar system technology. I bought a 100Amp charge controller from Aims Power. I called for technical assistance. Angel has been very helpful and professional... もっず芋る

5぀星のうち5の評䟡

I asked a question on their website Sunday afternoon. Rereading my question, I didn't phrase it very well. Nevertheless, I got a clear, concise answer today (same business day). Great service! I di... もっず芋る

䌁業情報

  1. 電子機噚店
  2. 電池店
  3. 倪陜゚ネルギヌ装眮提䟛業者

圓該䌁業による蚘述

At AIMS Power, we’re passionate about designing and developing reliable off-grid and renewable energy solutions that power homes, vehicles, businesses, and remote operations around the world. With nearly three decades of experience in the power solutions industry, we’ve built a reputation for innovation, quality, and customer-focused service. Our product line includes more than 300 different solutions, ranging from DC to AC inverters, solar panels, deep-cycle batteries, and solar charge controllers to certified UL-standard products, cables, fuse kits, portable generators, and more. Whether customers are building a complete off-grid system or simply need dependable backup power, AIMS Power offers the components and expertise to make it happen. What truly sets us apart is our unwavering commitment to our customers. We deliver products of exceptional quality backed by knowledgeable support and service, always putting our customers’ needs first. Over the years, our product lineup has expanded to include inverter chargers, batteries, cables, solar panels, solar charge controllers, solar kits, lithium battery solutions, and many other power system components designed for durability and performance in demanding environments. Today, AIMS Power proudly supports a wide range of markets including emergency response and disaster preparedness, RV and overlanding power systems, vehicle upfitters, solar installers, and DIY enthusiasts building their own off-grid or backup power systems. Our products are designed to provide dependable power wherever it’s needed—whether on the road, at home, in the field, or completely off the grid. If you’re looking for the right inverter, backup power system, or off-grid solution for your needs, the AIMS Power team is ready to help you find the perfect fit. Leaders in Design
 The Custom Experience AIMS Power has flourished through a strong dedication to designing inventory for off-grid power systems that meet the real-world needs, timelines, and cost requirements of customers. By working closely with partners, manufacturers, installers, and end users, we continuously develop innovative products that solve challenges across the power industry. While many larger companies have narrowed their product lines, AIMS Power has expanded its offerings to serve professionals and customers who need flexible solutions and customized designs to keep pace with industry changes.

連絡先

AIMS Power - Leader in Off Grid Power

Largest selection of power inverters and offgrid products. Fair Prices

4.8

優良

TrustScore 5段階評䟡の5

270件のレビュヌ

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この䌁業のTrustpilot 利甚方法

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5぀星のうち5の評䟡

Exceptional Customer Support

Due to user error, I had an issue with my AIMS inverter/charger. The tech support at AIMS was incredibly responsive and walked me through troubleshooting until I discovered the error on my end. I have emailed other companies for tech support and never received responses, AIMS was responding within minutes and repeatedly over a period of a few days until the problem was solved. Truly exceptional customer support from Sky McDermont, and the entire AIMS tech support team.

2023幎3月30日
自発的なレビュヌ
5぀星のうち5の評䟡

The support is exceptional

The support is exceptional. Andrew took the time to understand my power needs and my system design. He provided simple, clear and specific details to help me finalize and qc my battery power design. Very promptly as well.

2023幎1月11日
自発的なレビュヌ
5぀星のうち5の評䟡

Excellent service

I'm updating my previous review. My earlier dissatisfaction with a service request has been resolved by excellent service from tech support engineer Andrew Frey. Big thanks to Andrew for righting a wrong, and quickly diagnosing and repairing my inverter unit. My faith in AIMS Power has been fully restored.

2022幎11月4日
自発的なレビュヌ
5぀星のうち1の評䟡

Worst customer service of any company I


Worst customer service of any company I have ever dealt with. Jay Jones in Tech Support has been trained to ensure that their inferior inverter generator products are never subject to being refunded. My generator had less than 200 hours and quit running after 30 minutes after I started it for it's monthly maintenance run. His canned claim was that it was exposed to water and it was my fault it stopped running. Before the month it stopped running, it took at least thirty minutes for it start running after cranking it and recharging the battery several times. Aims products are an inferior design and their customer serivice is worse. STAY AWAY!!!

2022幎9月13日
自発的なレビュヌ
AIMS Power ロゎ

AIMS Power からの回答

Thank you for sharing your experience. While we understand your aggravation, we disagree with your characterization of our product and service. You never reached out to us about the issue you claim from before the damage occurred. So we never had a chance to assist you in troubleshooting and correcting that problem. The only problem brought to us was the one caused by water damage to the unit while in your control. Unfortunately, the damage caused by the water voided your warranty for this unit. We are sorry that you are unhappy with the resolution of this matter.

5぀星のうち1の評䟡

I have a AIMS power 24 volt 3000 watt


I have a AIMS power 24 volt 3000 watt inverter/charger that I have been using since May 2020. Inverter stopped working on power saver mode (still works in regular mode). Also charger has stopped working totally. I realize this inverter is no longer under warranty, but I went to their website and wrote to them for advice or options available to me. No response at all. When I replace ths inverter, it will NOT be with another one from AIMS.

2022幎8月24日
自発的なレビュヌ
AIMS Power ロゎ

AIMS Power からの回答

Thank you for taking the time to leave a review. We found your email was stuck in our email quarantine system. I believe you have received a response from us on August 24th. Thank you for bringing this to our attention.

5぀星のうち1の評䟡

They will not stand behind their


They will not stand behind their product. Inverter charger quit working they said my dip switches where in the wrong position. All my appliances worked before the issue happened. So no warranty. The manual says the only switch that needs to be specifc is the hertz sw4

2022幎8月23日
自発的なレビュヌ
AIMS Power ロゎ

AIMS Power からの回答

Thank you for sharing your experience. We do stand behind our product. However, in addition to the dip switches you noted your inverter was also damaged by extreme overload. Overloading the rated capacity of the inverter does void the warranty. We are sorry that you are unhappy with the resolution of this situation.

5぀星のうち5の評䟡

Jay Jones provided absolutely


Jay Jones provided absolutely invaluable technical advice to help my husband install an AIMS inverter. He was kind, polite, and very patient as he instructed via telephone walk through. He knew inverter was invaluable to our daughter’s business and he made the commitment to get the job done. He is an outstanding employee and soul!

2022幎8月2日
自発的なレビュヌ
5぀星のうち5の評䟡

Aims support took good care of me when


Aims support took good care of me when I waited to hook up my $2000 high tech inverter till the warranty was long expired. The inverter didn't work, I paid for shipping and it came back working correctly. That was in 2012 and today they gave me good advice on adding another solar panel. These guys are great!

2022幎7月8日
自発的なレビュヌ
5぀星のうち5の評䟡

Jay Jones

Jay Jones, Great Customer service
Thank you Sir

2022幎6月22日
自発的なレビュヌ
AIMS Power ロゎ

AIMS Power からの回答

Thank you for leaving this kind review!

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