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Air Doctor レビュー 

1,400
•
TrustScore 5段階評価の5

4.8

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

We had to schedule two house calls within a week traveling in Europe. It was very easy using the Allianz app as a starting point. Once in air doctor directions were very straightforward then both phys... もっと見る

企業が回答しました

5つ星のうち5の評価

My BSA Ultra SE had an air leak. I changed all o rings on the air reservoir and, fitted a new quick fill adaptor. Still leaked. An old friend, ex RFD, advised me to contact the Airgun Doctor. I phoned... もっと見る

企業が回答しました

5つ星のうち5の評価

The service was incredibly easy to use. I was able to find a doctor and was seen at my hotel in Rome within 2 hours from initial contact. The doctor was personable, thorough and knowledgeable

企業が回答しました

5つ星のうち5の評価

Excellent doctor, provided prescription that worked great, one prescription we couldn’t find and the doctor provided an alternative right away and we were able to fill all. So nice to get medical help... もっと見る

企業が回答しました

企業情報

  1. 医師紹介サービス
  2. ・
  3. 医師
  4. 医療コンサルタント
  5. 家庭医
  6. 救急医
  7. 在宅医療サービス

当該企業による記述

Air Doctor connects travelers to local private doctors if they fall ill abroad through an easy-to-use app. The Air Doctor app connects travelers to a global network of over 25,000 professional medical practitioners, including GPs, pediatricians, dentists, ophthalmologists, dermatologists, gynecologists, and orthopedic specialists, spanning 75 countries. Travelers are able to browse and filter local doctors, by location, specialty, language, gender, etc. to find the most appropriate doctor for their needs and set up either a clinic, at-home, or telemedicine consultation. With 24/7 multi-lingual support and the ability to provide valid, local prescriptions, travelers and expats can now get quality medical care they know, in the places they don’t. Air Doctor’s telemedicine service can also provide cross-border medical services, meaning travelers can receive valid, local prescriptions and receive any medication they require - just like when they're back home. How it Works: 1. Choose a relevant medical specialty 2. Browse and select your preferred doctor 3. Pick the location and time Travelers receive peace of mind knowing they can access medical care while abroad (even if they can’t speak the local language or know how the healthcare system works). And with Air Doctor, they receive more appropriate medical care. Book a consultation from anywhere in the world with a few easy taps. With Air Doctor in your pocket, you can experience the world worry-free.


連絡先

4.8

優良

TrustScore 5段階評価の5

1400件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 100%に回答しています

通常48時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.8

すべてのレビュー

(1,400)

過去12か月のレビュー数: 352件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

A very positive experience

All the procedure to make the appointment was smooth and quick. He came within an hour and a half, was extremely professional and kind, went to get me medication and even bought me apples for the diet!!!

2026年7月13日
自発的なレビュー
Air Doctor ロゴ

Air Doctor からの回答

Dear Nathalie,

It means so much to hear you had a positive experience with Air Doctor. Our team puts a lot of heart into making sure travelers feel cared for, and your review truly made our day.

5つ星のうち5の評価

Great quick experience with easy setup…

Great quick experience with easy setup video call for a doctor's visit through their App.
I would recommend this service for anyone looking for convenience and peace of mind.

2026年7月14日
自発的なレビュー
Air Doctor ロゴ

Air Doctor からの回答

Dear Monika,

Thank you for the amazing review! We’re so grateful you chose Air Doctor on your travels. We’re always here if you need us again, near or far.

5つ星のうち5の評価

I was able to get access to a Doctor…

I was able to get access to a Doctor very quickly and Doctor Francesco was easy to talk with and felt good that I can get quick resolution.

2026年7月13日
自発的なレビュー
Air Doctor ロゴ

Air Doctor からの回答

Dear Raza,

We appreciate you taking the time to leave a rating! It means a lot to hear you had a great experience, helping travelers feel supported abroad is exactly what we love to do.

5つ星のうち5の評価

Efficient

Helped me find a good, English speaking dentist in Paris on short notice. Efficient.

2026年7月13日
自発的なレビュー
Air Doctor ロゴ

Air Doctor からの回答

Dear Lew,

It means so much to hear you had a positive experience with Air Doctor. Our team puts a lot of heart into making sure travelers feel cared for, and your review truly made our day.

5つ星のうち5の評価

Excellent Medical Doctor

Excellent process, service, and the best part Dr. Rachel Matos. So professional and caring. Great listener. Appointment was easy, follow up email on confirmation, great service and Ill be back.

2026年7月9日
自発的なレビュー
Air Doctor ロゴ

Air Doctor からの回答

Dear Mike,

Thank you for this truly heartwarming review. We’re so glad we could help when you needed us. If you ever need support again while traveling, we’re just a tap away.

5つ星のうち5の評価

Comfortable

Easy to use
Make you comfortable!

2026年7月6日
自発的なレビュー
Air Doctor ロゴ

Air Doctor からの回答

Dear Anat,

We appreciate you taking the time to leave a rating! It means a lot to hear you had a great experience, helping travelers feel supported abroad is exactly what we love to do.

5つ星のうち5の評価

Quick and helpful consultation!

As a foreign tourist visiting Montreal, I unfortunately became ill and didn't have travel insurance. The online appointment with a doctor through Air-Dr.com was very helpful! I got an appointment very quickly, the booking process was easy to understand and I had a detailed discussion about my treatment. Also got the medications I needed prescribed. Everything was very professional, and I'm both relieved and grateful for the quick help.

2026年7月7日
自発的なレビュー
Air Doctor ロゴ

Air Doctor からの回答

Dear Emelie,

It means so much to hear you had a positive experience with Air Doctor. Our team puts a lot of heart into making sure travelers feel cared for, and your review truly made our day.

5つ星のうち5の評価

Unbelievably good service

Within half an hour of registering on the website, a doctor was in my hotel room in Vietnam. I could have been anywhere in the world. The doctor spoke English, prescribed my issue, and dispensed the necessary medication on the spot out of her bag. This is an absolutely incredible service. For future travel insurance my number one requirement will now be that they provide Air Doctor service.

2026年7月8日
自発的なレビュー
Air Doctor ロゴ

Air Doctor からの回答

Dear Ken,

Thank you for the amazing review! We’re so grateful you chose Air Doctor on your travels. We’re always here if you need us again, near or far.

5つ星のうち5の評価

So helpful can prescribe for you in the…

So helpful can prescribe for you in the region you are

2026年7月7日
自発的なレビュー
Air Doctor ロゴ

Air Doctor からの回答

Dear Caoimhe,

It means so much to hear you had a positive experience with Air Doctor. Our team puts a lot of heart into making sure travelers feel cared for, and your review truly made our day.

5つ星のうち5の評価

Great service and totally genuine

Great service and totally genuine

2026年7月1日
自発的なレビュー
Air Doctor ロゴ

Air Doctor からの回答

Dear Mr. Tinkler,

Thank you so much for sharing your experience with us! We’re really glad we could be there for you, that’s exactly why we built Air Doctor. Anytime you need us, we’re here.

5つ星のうち5の評価

Very quick to respond

Very quick to respond. The doctor who helped me out was kind and attentive. I was prescribed the same meds I get at home for bronchitis and able to enjoy the rest of my vacation.

2026年7月5日
自発的なレビュー
Air Doctor ロゴ

Air Doctor からの回答

Dear Cathy,

We appreciate you taking the time to leave a rating! It means a lot to hear you had a great experience, helping travelers feel supported abroad is exactly what we love to do.

5つ星のうち5の評価

Fast response and a professional…

Fast response and a professional approach

2026年7月5日
自発的なレビュー
Air Doctor ロゴ

Air Doctor からの回答

Hi there,

It means so much to hear you had a positive experience with Air Doctor. Our team puts a lot of heart into making sure travelers feel cared for, and your review truly made our day.

5つ星のうち5の評価

Excellent service while traveling abroad

It was wonderful to be seen by a doctor well traveling. Everything went smoothly and the service was very quick. Be sure to ask all the questions you have from the doctor or the health center regarding prescription and how local pharmacies function and how to pick up.

2026年6月29日
自発的なレビュー
Air Doctor ロゴ

Air Doctor からの回答

Dear Rachel,

Thank you for this fantastic review! We’re so happy to know you had a good experience. We’ll definitely share your message with the team, it’ll make them smile.

5つ星のうち5の評価

Insurance company sent these to her…

Insurance company arranged for a Dr to attendy daughters holiday apartment. She was seen quickly. Was so easy which was what was needed in a stressful situation being abroad. Great service.

2026年7月3日
自発的なレビュー
Air Doctor ロゴ

Air Doctor からの回答

Dear Alison,

Thank you for this truly heartwarming review. We’re so glad we could help when you needed us. If you ever need support again while traveling, we’re just a tap away.

5つ星のうち1の評価

I had a very disappointing experience…

I had a very disappointing experience with Air Doctor and would not recommend their service.
We booked and paid €196 for an appointment with clearly stated requirements, only to be given an appointment with a doctor who, it turns out, does not actually work with Air Doctor. We travelled to the clinic at considerable expense, and when we arrived, the staff had never even heard of the doctor we were meant to see. They tried to help and managed to contact the doctor directly, who confirmed he has no affiliation with Air Doctor.
As a result, we received no meaningful treatment or outcome from the appointment. The entire process caused significant stress, wasted time, and financial strain.
It then took nearly two weeks of follow-up emails to get a resolution, during which communication was slow despite the urgency of the situation. To their credit, Air Doctor eventually acknowledged the issues and issued a full refund.
However, this experience gave me serious concerns about Air Doctor.The fact that we were booked with someone who does not even work with them is extremely worrying and makes you question how legitimate or trustworthy the service really is.

2026年6月18日
自発的なレビュー
Air Doctor ロゴ

Air Doctor からの回答

Dear Trev,

Thank you for taking the time to leave a review. We're really sorry to hear about your experience. That's never the kind of support we want to provide, especially when you're already dealing with feeling unwell while traveling. We'd really appreciate the opportunity to investigate this further and understand what happened.

Could you please reach out to our Customer Support team (support@air-dr.com) with a few more details, such as the email address associated with your booking or your appointment information? Once we have that, we'll be happy to look into it and do our best to help.

Thank you again for bringing this to our attention.

5つ星のうち5の評価

Feeling dreadful on vacation and…

Feeling dreadful on vacation and couldn't find a clinic that would return my inquiry. Tried Air Doctor and presto! appointment in 2 hours with great doctor who listened to me, evaluated my condition and I received a prescription and hopefully will be on the road to recovery soon.

2026年6月30日
自発的なレビュー
Air Doctor ロゴ

Air Doctor からの回答

Dear Britt,

It means so much to hear you had a positive experience with Air Doctor. Our team puts a lot of heart into making sure travelers feel cared for, and your review truly made our day.

5つ星のうち5の評価

Excellent service also great…

Excellent service also great communication skills in English

2026年6月29日
自発的なレビュー
Air Doctor ロゴ

Air Doctor からの回答

Dear Gary,

It means so much to hear you had a positive experience with Air Doctor. Our team puts a lot of heart into making sure travelers feel cared for, and your review truly made our day.

5つ星のうち1の評価

I’m shocked to read other people’s…

I’m shocked to read other people’s review of air doctor. I needed a script for an antibiotic while visiting the UK, and the “doctor” wrote a script that wasn’t accepted. I asked if he could call it in and air doctor said, he doesn’t do that. So, after 3 days of trying to get the antibiotic, I just gave up. I have ecoli and have blood in my urine and intense pain which has shaped my trip. I can’t eat or go on long walks. I’m glad other people received excellent care, but that wasn’t my experience. My “doctor,” Tomasz Grezelewski never contacted me to see if I felt better. Air doctor gave me a lot of advice but no help. I used Faye for travel insurance.

2026年6月28日
自発的なレビュー
Air Doctor ロゴ

Air Doctor からの回答

Hi there,

Thank you for taking the time to share your experience. We're truly sorry it didn't feel like the smooth, stress-free support we aim to provide. We know that needing medical care while abroad can already be stressful, and we appreciate you bringing this to our attention.

We've looked into your concerns. The doctor you were matched with is a fully licensed General Practitioner in the UK. We also confirmed that the prescription was issued through a widely used electronic prescribing platform in the UK. While many pharmacies accept these prescriptions, the final decision rests with each individual pharmacy, which unfortunately can vary and is not determined by us or our providers.

We appreciate your feedback, as it helps us continue improving the experience for our travelers.

5つ星のうち5の評価

Dr Kachrilas in Skala is excellent

Dr. Kachrilas in Skala Kefalonia was excellent! Came out to us quickly, was thorough and efficient. Fantastic! Felt safe and very well looked after

2026年6月28日
自発的なレビュー
Air Doctor ロゴ

Air Doctor からの回答

Dear Laura,

We appreciate you taking the time to leave a rating! It means a lot to hear you had a great experience, helping travelers feel supported abroad is exactly what we love to do.

5つ星のうち5の評価

The service is very easy to use and…

The service is very easy to use and efficient. I chose the camera consultation. Only had to wait 40 mins for a face to face online consultation which happened on time. I needed a prescription which was emailed to me to present at a local pharmacy in Spain. I was very impressed by the Doctor I spoke to I felt she listened to me.

2026年6月25日
自発的なレビュー
Air Doctor ロゴ

Air Doctor からの回答

Dear Janet,

Thank you so much for sharing your experience with us! We’re really glad we could be there for you, that’s exactly why we built Air Doctor. Anytime you need us, we’re here.

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