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Air Doctor レビュー 

1,400
•
TrustScore 5段階評価の5

4.8

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

We had to schedule two house calls within a week traveling in Europe. It was very easy using the Allianz app as a starting point. Once in air doctor directions were very straightforward then both phys... もっと見る

企業が回答しました

5つ星のうち5の評価

My BSA Ultra SE had an air leak. I changed all o rings on the air reservoir and, fitted a new quick fill adaptor. Still leaked. An old friend, ex RFD, advised me to contact the Airgun Doctor. I phoned... もっと見る

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5つ星のうち5の評価

The service was incredibly easy to use. I was able to find a doctor and was seen at my hotel in Rome within 2 hours from initial contact. The doctor was personable, thorough and knowledgeable

企業が回答しました

5つ星のうち5の評価

Excellent doctor, provided prescription that worked great, one prescription we couldn’t find and the doctor provided an alternative right away and we were able to fill all. So nice to get medical help... もっと見る

企業が回答しました

企業情報

  1. 医師紹介サービス
  2. ・
  3. 医師
  4. 医療コンサルタント
  5. 家庭医
  6. 救急医
  7. 在宅医療サービス

当該企業による記述

Air Doctor connects travelers to local private doctors if they fall ill abroad through an easy-to-use app. The Air Doctor app connects travelers to a global network of over 25,000 professional medical practitioners, including GPs, pediatricians, dentists, ophthalmologists, dermatologists, gynecologists, and orthopedic specialists, spanning 75 countries. Travelers are able to browse and filter local doctors, by location, specialty, language, gender, etc. to find the most appropriate doctor for their needs and set up either a clinic, at-home, or telemedicine consultation. With 24/7 multi-lingual support and the ability to provide valid, local prescriptions, travelers and expats can now get quality medical care they know, in the places they don’t. Air Doctor’s telemedicine service can also provide cross-border medical services, meaning travelers can receive valid, local prescriptions and receive any medication they require - just like when they're back home. How it Works: 1. Choose a relevant medical specialty 2. Browse and select your preferred doctor 3. Pick the location and time Travelers receive peace of mind knowing they can access medical care while abroad (even if they can’t speak the local language or know how the healthcare system works). And with Air Doctor, they receive more appropriate medical care. Book a consultation from anywhere in the world with a few easy taps. With Air Doctor in your pocket, you can experience the world worry-free.


連絡先

4.8

優良

TrustScore 5段階評価の5

1400件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 100%に回答しています

通常48時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.8

すべてのレビュー

(1,400)

過去12か月のレビュー数: 352件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

The service was incredibly good

The service was incredibly good; I needed to see a doctor in Mexico. I was able to choose a doctor online and schedule an appointment right away. I was seen immediately at the scheduled time and received treatment. The billing was handled directly through my insurance, so I didn’t have to pay anything out of pocket. I would use this service again in a heartbeat, but I hope I won’t need it again.

2026年5月23日
自発的なレビュー
Air Doctor ロゴ

Air Doctor からの回答

Dear Jonas,

Thank you for the amazing review! We’re so grateful you chose Air Doctor on your travels. We’re always here if you need us again, near or far.

5つ星のうち5の評価

I was examined thoroughly

I was examined thoroughly, received answers to my questions and also an extensive report on the case. Very satisfied!!

2026年5月26日
自発的なレビュー
Air Doctor ロゴ

Air Doctor からの回答

Dear Yoel,

Thank you so much for sharing your experience with us! We’re really glad we could be there for you, that’s exactly why we built Air Doctor. Anytime you need us, we’re here.

5つ星のうち5の評価

Promptness and Efficiency

I was amazed at the speed which Air Doctor responded. Within 40 minutes of my request, I was on a video call with an English/Dutch speaking Doctor who was able to write a prescription for me in France. This was at 7PM on a public holiday. The efficiency and communications of the Air Doctor staff was a superb. I highly recommend this company.

2026年5月25日
自発的なレビュー
Air Doctor ロゴ

Air Doctor からの回答

Dear Larry,

We appreciate you taking the time to leave a rating! It means a lot to hear you had a great experience, helping travelers feel supported abroad is exactly what we love to do.

5つ星のうち5の評価

The Air Doctor service was excellent…

The Air Doctor service was excellent overall. Initially, getting the app and process figured out while overseas was a little challenging, so we needed to utilize the chat feature and eventually speak directly with a representative around 1 AM due to our location and the timing of our emergency. We spoke with a representative named Karen, who patiently walked us through everything we needed to do first thing on a Monday morning and even on a holiday. She was professional, calm, patient, and helped us get the care we needed when we needed it most. Once connected, the process was smooth, reassuring, and very helpful during an international travel situation.

2026年5月25日
自発的なレビュー
Air Doctor ロゴ

Air Doctor からの回答

Dear Daniel,

It means so much to hear you had a positive experience with Air Doctor. Our team puts a lot of heart into making sure travelers feel cared for, and your review truly made our day.

5つ星のうち5の評価

Medical Needs in Tokyo, Japan

I was able to quickly obtain a reference and appointment to a trusted medical expert nearby and available to see and treat me immediately. The app was simple to use. The reference and appointment time was under 10 minutes. Simply a great experience all around!

2026年5月24日
自発的なレビュー
Air Doctor ロゴ

Air Doctor からの回答

Dear Gaijin,

Thank you for this fantastic review! We’re so happy to know you had a good experience. We’ll definitely share your message with the team, it’ll make them smile.

5つ星のうち5の評価

Outstanding Service

I’m extremely impressed with the service that I accessed with a Video call appointment. I wasn’t really sure how to do it but I got there in the end. 1 hour 20 minutes from making contact with Air Doctor to walking out of a Pharmacy with medication for a tooth abscess. The doctor was very reassuring and told me to contact him directly if my symptoms didn’t improve within a few days. Excellent and overwhelming especially when our holiday is travelling through various countries in Europe. Thank you

2026年5月21日
自発的なレビュー
Air Doctor ロゴ

Air Doctor からの回答

Dear Sian,

Thank you for this truly heartwarming review. We’re so glad we could help when you needed us. If you ever need support again while traveling, we’re just a tap away.

5つ星のうち5の評価

Absolutely love Air Doctor

Absolutely love Air Doctor ! Had a medical emergency and had to use them . It was honestly a better experience than anytime I have seen a doctor in the US. Especially the affordability aspect blew me away. I am a travel Manager and I will absolutely recommend Air Doctor to all my clients when they travel

2026年5月11日
自発的なレビュー
Air Doctor ロゴ

Air Doctor からの回答

Dear Marian,

Thank you for this truly heartwarming review. We’re so glad we could help when you needed us. If you ever need support again while traveling, we’re just a tap away.

5つ星のうち5の評価

I had a perfect experience

I had a perfect experience. Booking was easy. The telehealth appointment was great. The app worked perfectly. A very smooth experience all the way around.

2026年5月17日
自発的なレビュー
Air Doctor ロゴ

Air Doctor からの回答

Dear Mark,

Thank you for the amazing review! We’re so grateful you chose Air Doctor on your travels. We’re always here if you need us again, near or far.

5つ星のうち1の評価

Big fat zero

Big fat zero. When my wife was injured all they could do, via app. Was a video call with a doctor 5 hours later.
We found a nearby hospital with the help of an hotel reception guy.
Now she needs to remove her stitches, here come the app. again. Video meeting.
If you are a bot get their service, they have a lovely bot on whatsapp too. For human patients, take another medical service.

2026年5月18日
自発的なレビュー
Air Doctor ロゴ

Air Doctor からの回答

Dear Oded,

Thank you for sharing this with us, we’re really sorry your experience didn’t feel like the smooth, stress-free support we aim to provide. We truly appreciate you letting us know, and we’d love the chance to make things right.

In the meantime, a member of our customer care team will look into this for you.

5つ星のうち5の評価

On Call is my Champion

Air Doctor has connected me with an English-speaking doctor here in Valencia. Even though I am 7 hours ahead of USA CDT, I received a response as well as follow up in a timely fashion. The doc has made house calls to my apartment on a Saturday and a Friday after 6:00 PM. I cannot fully express my gratitude in words for all the help I have received.

2026年5月15日
自発的なレビュー
Air Doctor ロゴ

Air Doctor からの回答

Dear Billy,

Thank you for this truly heartwarming review. We’re so glad we could help when you needed us. If you ever need support again while traveling, we’re just a tap away.

5つ星のうち5の評価

קבלתי מענה מהיר,הקשר עם הרופאה דרך …

קבלתי מענה מהיר,הקשר עם הרופאה דרך החברה היה עקבי וגמיש לגבי שינויים,והרופאה היתה מקצועית וקשובה ונתנה מענה לבעיה

2026年5月10日
自発的なレビュー
Air Doctor ロゴ

Air Doctor からの回答

Dear Smadar,

Thank you so much for sharing your experience with us! We’re really glad we could be there for you, that’s exactly why we built Air Doctor. Anytime you need us, we’re here.

5つ星のうち5の評価

A very good and professional

A very good and professional doctor and a good service.
Thank you.

2026年5月16日
自発的なレビュー
Air Doctor ロゴ

Air Doctor からの回答

Dear Yoni,

We appreciate you taking the time to leave a rating! It means a lot to hear you had a great experience, helping travelers feel supported abroad is exactly what we love to do.

5つ星のうち5の評価

I was very happy to find this service

I was very happy to find this service! I was able to get a video visit with a physician promptly and get care.

2026年5月9日
自発的なレビュー
Air Doctor ロゴ

Air Doctor からの回答

Dear Leslie,

Thank you for this fantastic review! We’re so happy to know you had a good experience. We’ll definitely share your message with the team, it’ll make them smile.

5つ星のうち1の評価

Trying to register

Trying to register. Asks for DoB. Pops up calendar. Need to move back one month at a time. At my age, that's 750+ individual clicks. There is no other way to ensure DoB.
Trying to make support understand. They don't get it.
Basic website functionality fail. Doesn't really inspire confidence.

2026年5月16日
自発的なレビュー
Air Doctor ロゴ

Air Doctor からの回答

Dear Norbert,

Thank you for taking the time to share this feedback, and we completely understand your frustration. We’ve shared this feedback with the relevant team to review the experience. We appreciate you calling it out, as these kinds of usability details really matter to us.

5つ星のうち5の評価

Air Doctor quick & easy service

I was abroad and became unwell, contacted Air Doctor via my travel insurance. Very easy, efficient and effective service. Dr was friendly and very helpful, had a prescription to pick up within minutes.

2026年5月6日
自発的なレビュー
Air Doctor ロゴ

Air Doctor からの回答

Dear Gail,

It means so much to hear you had a positive experience with Air Doctor. Our team puts a lot of heart into making sure travelers feel cared for, and your review truly made our day.

5つ星のうち5の評価

ד"ר גורג היה מאוד סובלני קשוב רגיש…המלצה חמה

ד"ר גורג היה מאוד סובלני קשוב רגיש אכפתי התעניין גם לאחר מתן השרות ושאל על מצבי גם שהגעתי לישראל ,היה מקצועי וידע לאבחן תבעיה ולעשות הכל כדי להקל עליי בזמן הטיול
הגיע בזשעות ובזמנים שאמר ב
כן ירבו אנשים כמותו יישר כח והמון תודה

2026年5月14日
自発的なレビュー
Air Doctor ロゴ

Air Doctor からの回答

Hi there,

Thank you so much for sharing your experience with us! We’re really glad we could be there for you, that’s exactly why we built Air Doctor. Anytime you need us, we’re here.

5つ星のうち1の評価

I dispute the response to my very…

I dispute the response to my very negative review. I received zero communication about my appointment either on email or text. Instead of investigating and making this right, this company charged me. No amount of refuting my review changes the fact that I did not receive communications despite repeated checking and that they made no attempt to figure out a path forward.

2026年4月28日
自発的なレビュー
Air Doctor ロゴ

Air Doctor からの回答

Dear Dr. Alison,

Thank you again for taking the time to share your feedback. We’re truly sorry the experience felt frustrating and stressful, especially while traveling.

We reviewed the case carefully with our Customer Care team and confirmed that the appointment details, reminders, and consultation link were sent to the contact information provided at the time of booking. As the appointment was missed and not cancelled within the cancellation window, the charge remained in line with our policy.

That said, we completely understand that from your perspective the process did not feel smooth or clear, and we regret the frustration this caused.

We’d also encourage travelers to double-check their preferred contact details and notification settings before appointments to help ensure reminders and consultation links are received smoothly while abroad.

Wishing you good health
The Air Doctor Team

5つ星のうち5の評価

I made an online appointment and the…

I made an online appointment and the doctor called me within 20 minutes of my request. Very friendly and helpful lady. Would highly recommend the air doctor service 👌

2026年5月13日
自発的なレビュー
Air Doctor ロゴ

Air Doctor からの回答

Dear Angela,

Thank you for this fantastic review! We’re so happy to know you had a good experience. We’ll definitely share your message with the team, it’ll make them smile.

5つ星のうち5の評価

My doctor was amazing

My doctor was amazing! He helped me get the medicines I need to make my trip back home possible. Highly recommend the service. You can read the bio on the doctors on where they studied and interned.

2026年5月12日
自発的なレビュー
Air Doctor ロゴ

Air Doctor からの回答

Dear Denise,

Thank you for this truly heartwarming review. We’re so glad we could help when you needed us. If you ever need support again while traveling, we’re just a tap away.

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